Direct UnlocksReviews 3,888

Hello Michael,

Thank you for taking the time to share your feedback. We're thrilled to hear that your iPhone 13 has been successfully unlocked! It's great that you're now able to enjoy the freedom of using your phone with any network.

We understand the process can seem costly, especially when premium services are required for phones with outstanding payments. Rest assured, we always aim to provide clear pricing on our checkout page, including the eligibility check and any unlocking payments that are necessary.

We appreciate your choice to use our services, and we're here for you if you need any further assistance. Enjoy your newly unlocked iPhone, and we hope to help you again in the future!

Best Wishes,
Charlotte 😊

Direct Unlocks

Hello Rengie Salingsing,

We're thrilled to hear that your iPhone XR has been successfully unlocked from AT&T USA, and we greatly appreciate your positive feedback about our service! It's wonderful to know that our commitment to serving customers like you is recognized and that we have lived up to the reviews you've read.

We're glad you took a chance on us despite your initial doubts, and we're delighted that the process only took 3 days for your phone to be unlocked.

If you have any more questions or need further assistance, please don't hesitate to reach out. Enjoy the freedom with your newly unlocked phone!

Thanks again for choosing Direct Unlocks and for sharing your experience.

Best regards,
Charlotte

Hello Branden,

I understand that the delay in the unlocking process for your iPhone 12 may have caused some concern and I apologize for any inconvenience this may have caused you. We always strive to meet the delivery times quoted, but occasionally, these delivery times may increase, as noted in section 6.2 of our terms and conditions as sometimes we have to source unlocks from manufacturers instead of the carrier, as was the case with your device.

I'm glad to inform you that your order status is "Unlock Complete," indicating that the service has been successfully completed. We do our best to keep our customers informed, and we appreciate your patience throughout this process.

If there's anything specific you'd like more information on or any further assistance you need, please don't hesitate to let me know. We're here to help ensure a positive experience for you.

Warm regards,
Charlotte

Hola Alfredo, ¡Gracias por tomarte el tiempo de dejar una reseña tan positiva! Estamos encantados de saber que nuestro servicio le pareció excelente y confiable. Siempre nos esforzamos por ayudar a nuestros clientes con sus necesidades de desbloqueo de manera eficiente y es maravilloso saber que hemos tenido éxito con su Motorola Moto G Play 2023. Si necesita más ayuda o tiene más preguntas sobre nuestros servicios, no dude en contactarnos. Comuníquese con nosotros. Estamos aquí para garantizar que su experiencia de desbloqueo sea fluida de principio a fin. Saludos cordiales, Carlota

Hello Younes,

Thank you for taking the time to share your feedback. We appreciate your honesty and apologize for any inconvenience experienced during the unlocking process of your Samsung Galaxy S20 Ultra 5G.

I understand that you encountered delays and were charged more than once, which is far from the seamless service we strive to provide. It's good to hear that the payment issue was resolved, but I'm sorry it left you feeling disappointed with our service.

For the unlocking procedure, especially online, it involves both an Eligibility Check and an Unlocking Payment, which can sometimes be misconstrued. Our process is designed to ensure the compatibility and eligibility of your device for unlocking, and while it's not as instant as an in-store service might be, it’s meant to provide a comprehensive solution.

Regarding the difference in our quoted average processing time and the actual time your order took, service times are based on averages and can vary due to numerous factors outside of our control. Your experience highlighted a delay, and we are genuinely sorry for any frustration this may have caused.

We value your business and are continuously working on improving our service speed and customer experience. If your phone is now unlocked and functioning correctly, that's great news! However, if there are any further issues or assistance needed in using your unlocking codes, please let us know, and we stand ready to assist you in any way we can.

If there is anything else that we can do to make this right for you, we'd appreciate the opportunity to try. We're here to help.

Warm regards,
Charlotte

Hello Justin,
Thank you for taking the time to leave a review, and I'm glad to hear that the payment process made sense to you once you saw how our service operates. We always strive to be upfront about any charges and ensure customers are only billed once we confirm their phones can be unlocked. It's great to know you found our approach honest and straightforward.

We're delighted that you chose us for unlocking your iPhone 13 and found us to be the best option for your needs through your Google search and reviews you've come across. Your feedback is very important to us, and we're pleased that you're satisfied with the quality of our service.

If you need any further assistance or if there's anything else we can do to enhance your experience, please don't hesitate to reach out. We're here to help!

Best regards,
Charlotte

Hello,

Thank you for taking the time to share your feedback. I'm sorry to hear that your experience has not met your expectations. I understand how frustrating delays can be, especially when you're looking forward to using your device without restrictions.

Regarding the completion of your order, I want to assure you that we strive to complete all orders in a timely manner. The process consists of two parts: the Eligibility Check and the actual Unlocking service. According to our records, we've completed the Eligibility Check for your phone, and we're now awaiting the Unlocking Payment to proceed with the next stage.

While I certainly understand your concerns, I want to reassure you that our service is designed to be transparent with the costs clearly outlined on the checkout page prior to purchase, as stated in our terms and conditions. Your situation seems to be awaiting the final step, and I encourage you to continue the process so we can work towards unlocking your device.

As for your concerns regarding the integrity of our services, I would like to emphasize that we take customer satisfaction seriously and work hard to resolve any issues that arise. I invite you to reach out to our customer support team directly so we can address your concerns and assist you in completing the unlocking process.

If there's anything specific you'd like us to address or any additional assistance you need, please let us know. We are here to help and want to make this right for you.

Kind regards,

Charlotte

Hello Jordan Beck,

Thank you so much for your positive feedback and for recommending our services! We're thrilled to hear that your experience with us was convenient and that you found our unlocking process fast and affordable. It's great to know that our service for both iPhone and Android devices met your needs perfectly. Your recommendation is the highest compliment we can receive.

If you or your friends need any assistance in the future or have any further questions, please don't hesitate to reach out. We're here to help and look forward to serving you again!

Best regards,
Charlotte

Hi Juwan Bradley,

Thank you for your feedback! We're thrilled to hear that your iPhone 12 Pro Max has been successfully unlocked and is now ready for use with any carrier. If there's anything else you need assistance with or any further questions you might have, please don't hesitate to reach out. We're here to ensure you have a great experience with our services. Enjoy the freedom with your unlocked device!

Best regards,
Charlotte

Hola Viviana, ¡Gracias por tomarte el tiempo de dejar una reseña tan positiva! Estamos encantados de saber que nuestro servicio le resultó seguro, rápido y valioso. Su satisfacción es nuestra principal prioridad y estamos encantados de poder ayudarlo a desbloquear su iPhone 14 Pro Max. Realmente apreciamos su negocio y la confianza que usted y AT&T han depositado en nosotros. Si necesita más ayuda en el futuro o tiene amigos o familiares que desean desbloquear sus dispositivos, no dude en comunicarse o recomendar nuestros servicios. Un cordial saludo, Carlota.

Hello David,

Thank you for taking the time to provide us with feedback regarding your experience. We understand that quick and cost-effective solutions are important when unlocking a phone, and we're sorry to hear that the service didn't meet your expectations in terms of time and price compared to your carrier.

Our goal is to offer a convenient remote service that supports a wide range of devices, networks, and situations that may not always be straightforward with carriers. In your case, the unlocking of your Nokia G20 was completed, and we delivered the service as promised with the unlock codes you needed.

While it did take longer and was more expensive than your carrier, we hope you can appreciate the benefits of our service that may not be available elsewhere, including support for complex situations and a wide variety of phone models and networks.

We value you as our customer and would love the opportunity to serve you again in the future under better circumstances. If you have any other concerns or further feedback, please don't hesitate to reach out to us.

Warm regards,
Charlotte

Hi Keith,

Thank you for taking the time to leave us a review. It's great to hear that you had a positive experience with our service and that your iPhone 11 was unlocked promptly, allowing you to use it with T-Mobile. We are thrilled that you would recommend us for phone unlocking needs.

We appreciate your trust in us and your recommendation means a lot to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Warm regards,
Charlotte

Hello Bhavik Patel,

We're absolutely thrilled to hear that your iPhone 14 Pro Max is now successfully unlocked and that you're enjoying the freedom to use your preferred SIM while in Canada! Your satisfaction is our top priority, and it brings us immense joy to see a happy customer who didn't even need to reach out for assistance - a testament to our service quality. Thank you so much for choosing Direct Unlocks and for sharing your positive experience. Should you need any more help in the future or have friends and family who could benefit from our services, we're here to assist. Safe travels and enjoy your fully unlocked phone!

Best regards,
The Direct Unlocks Team

Hello Giovani Pletsch,

Thank you for sharing your experiences with our services. We're glad to hear that you found our site reliable and were able to successfully unlock one of your phones using the credit from a previous attempt.

It's great to know that customers like you see the value in our unlocking services and choose us for your needs. If you need assistance with any future unlocks, or if you have any other concerns, please don't hesitate to reach out to us. We're here to ensure that your experience is positive every step of the way.

We appreciate your business and are pleased to have been able to assist you with your phone unlocking needs.

Best regards,
Charlotte

Hi Chris,

Thanks for sharing your positive experience with our chat support and for choosing us on the basis of good reviews. We're thrilled to hear that everything is working well and your iPhone 11 is now unlocked. Remember, if you need any further assistance in the future or have any more devices you'd like unlocked, our team is here to help.

Enjoy your newly unlocked phone and the freedom it brings! If there's anything else we can do for you, don't hesitate to reach out.

Best regards,
Charlotte

Hello Eunjoo Swo,

We're delighted to hear that the phone unlocking process on directunlocks.com was quick and straightforward for you, and we appreciate you taking the time to share your positive experience. Being able to unlock your phone for travel and eSIM usage is definitely a great convenience, and we're glad we could assist with that.

If you ever need our services in the future or have any more feedback for us, we're here to help.

Wishing you pleasant travels and enjoyable experiences with your now-unlocked iPhone 13 Pro Max!

Best regards,
Charlotte

Hello Cesar,

We couldn't be happier to hear that we were able to meet your expectations. Thank you for trusting in the recommendation of your friend and giving us the opportunity to unlock your iPhone 13 Pro Max. We're delighted to know the service worked for you!

Should you need any more assistance or have any questions about using your now-unlocked phone, please don't hesitate to get in touch with us. Enjoy the newfound freedom with your device, and thanks again for choosing our service!

Best wishes,
Charlotte

Hello Coyail Magsby,

Thank you for your review! It seems like there might have been a little mix-up with your message, but I'm here to help with any concerns you have regarding your Apple iPad unlocking process. I see that your current order status is "Pending iCloud Unlock," which means we are working on completing your request.

You've successfully covered the payments for the Eligibility Check, Standard Unlock, and iCloud Unlock (Previous Owner Removal). Rest assured, all costs were outlined during the checkout process, adhering to our terms and conditions.

If you have any further questions or if there's anything specific you'd like to address, please feel free to let me know. I'm here to make sure your experience is a positive one, and we're eager to see your iPad unlocked soon!

Best regards,
Charlotte

Hello Kenneth,

Thank you for taking the time to share your thoughts. I understand that you have concerns about the cost changing as you went through the process with us. I'd like to provide some clarity on this matter. Your initial payment of $28.99 covered the Eligibility Check for your iPhone XR, while the subsequent $50 catered to the Standard Unlock process. As sometimes happens, an additional Premium Service was necessary for a complete unlock, which came at a cost of $315.

These steps are all clearly outlined on our checkout page before any commitment is made, and they are tailor-made to ensure that your phone is unlocked effectively. Now that your iPhone XR's unlock status is complete, I encourage you to take advantage of its newfound flexibility across various networks.

Should you need any assistance with your unlocked device or have further questions, feel free to reach out. We're here to ensure you're satisfied with your service.

Warm regards,

Charlotte

Hello Barry,

Thank you for sharing your experience with us! We're thrilled to hear that after settling your balance with AT&T, we were able to unlock your iPhone 15 Pro without any additional fees and in just a few days. Your research truly paid off, and we're glad you chose Direct Unlocks for this service.

Enjoy the freedom with your now-unlocked phone, and if you ever need our services again or have any questions, feel free to reach out. We're here to help!

Best regards,
Charlotte