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Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
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Took a couple of weeks. But phone is now unlocked to all services
Im happy with my unloked iphone... these guys knows what are they doing u just need patiecience with them. And very affordable for sure i reccomend and will back soon
Placed a pre-order for removal of iCloud luck as it promised to get it done within 2 to 5 days, but unfortunately, even after two weeks, no update, no response to my three emails. Customer services do not discuss existing order, no wonder why! I was asked to pay £19.99 but taken £19.99 + £19.99 + £30 from my bank - no communications so refund is NOT possible. Typical scam so my suggestion would be to stay away; try elsewhere.
They definetely took really long 3 weeks overall. When they advertised for 72hrs. However I am completely satisfied with my purchase. Its worth the wait. When u order do not expect it to be on the deadline.
Poor paid £20 to be told later to pay another £40
Had no option as already in for £20.
Was told it would take about 3 days
It took 3.5weeks
Vodphone would have done it for free I have now found out!
Its took little bit more time than it should but at the end we got what anyone respect
In short awsome work even if it little expensive
I was warned that it might take a little longer than normal because the phone was locked to T-Mobile I was traveling from the US to Africa during the process so I was a little worried at first. But after almost two weeks the process was complete and phone was completely unlocked.
Took a lot longer to compleat than I would have liked nearly a month but they did keep me informed every step of the way not sure if I would use site again payed more than I would have going through my moble provider didn't mind paying extra for what was meant to be a "quick" service but was let down by the speed of the transaction
I requested an unlock on the 27th September and after continues occasions of being fobbed off by getting told the delay was with the network I decided to request a refund. This is when I started to get ignored. But conveniently the unlock was completed after I raised a complaint with the card payment provider. I would never use this company again.
Very happy with the unlocking but it took nearly 2 weeks but still worth the wait
Great service and communicated well throughout the process
At first being a bit sceptical after reading various reviews I was recommended by a friend who had used this service before so I decided to give it a go. The unlock took longer than first told but I was kept informed all the way by email. If you need your phone unlocked and it hasn't been blocked then give these a try. Thanks
I have an iPhone 5s which was locked to Vodafone after visiting this website and paying £40 after 3days It was unlocked I've used this service in the past and would carry on using in the future highly recommended
Thanks guys
I needed my iPhone 6 plus unlocked upon my arrival in Poland from the US. Within 48hrs, my phone was unlocked. Superb service and I recommend to anyone.
I first thought these guis could be a fraud when I paid and they asked me to pay again. It turns out the people are outstanding. Job well done and in a short time depending on the difficulty. For me it was two days and it all happened as they said. Their price is definitely lower thann many who advertize in the net. I recommend to any one needing an unlocking service not to look anywhere, just go straight to OfficialPhoneUnlock. They are efficient, reaonable in pricing and more importantly they do the job. Bravo to them
I purchased an iPhone 4s on craigslist, little did I know it was blacklisted / blocked on the carrier's system.
Official Phone Unlock did a great job unlocking it for me. It took a little longer because it was a blocked phone, but they did it in the end.
FANTASTIC SERVICE!
It's no experience. Misery and $#*!s in charge of this $#*!!
Thought it was a scam £50 was told £20 at the start then another £30, took to weeks to get unlocked, they blamed i phone 6 for delay? But got it done in the end so all good
It took 3 weeks to unlock my phone and it cost me £50. Also I have paid this months contract with my provider without being able to use my new phone
Its really work. I wasn't sure in the beginning, beacouse you pay and wait... but now I'm using my IPhone thanks to ufficialiphonunlock...
Answer: We have 15,000 reviews on our website, 15,000 reviews on Trustpilot, 9000 reviews on SafeSite, and 14,000 reviews here. Our rating is consistently over 4.5 stars :)
Answer: Depends on whether your phone is an iPhone or Android. IPhones unlocks are delivered over the air, and android unlocks require you to enter a code.
Answer: Hi - you can use your tracking page which will give you an estimated date of unlocking.
Answer: £23.99 is approx $28.99 - but the exchange rate does fluctuate
Answer: Sadly not, that is an illegal practice and unethical.
Answer: USe the form on our website and remember to choose the network your phone is locked to. If you don't know you can purchase a network check.