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Direct Unlocks Reviews Summary
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Go my IPhone 6S unlocked took a bit longer then expected. I didn't need to chase up as they kept me informed with regular emails which was great. Great service
I'm quite happy with unlock service, coz in the end it did unlock my handset, but after the first amount which I payed, they asked for another amount to unlock my handset, where I was surprised with that, coz before purchase there wasn't anything about another payment and no refund of the first one. So in total I payed 60 quid for unlock, but it did work, and I hope it's permanent.
As above, would recommend. Great communication too.
Great service, item unlocked fully in time frame, great communication through process, would recommend,
Paid the 19.99 then had an email saying a remaining balance of 39.99 is to be paid! Paid the money & my I phone is still locked not happy & want a refund!
Excellent service highly delighted as the phone was bought as unlocked and was locked
Will definitely recommend you very speedy service
I had used this service for my brothers iphone. Now I did for mine and it worked perfectly. I was able to update to latest iOS and update all the apps. I would recommend this to anyone.
Submitted my IMEI number to their website and within 3 days my phone was unlocked. Will be recommending this service to friends and family
The unlock was delivered within the timeframe and I received an email inbetween advising me of the progress. However at the start I was told the unlock was £19.99 and they did not make it clear that there was to be an additional charge of £39.99 and I felt somewhat deceived by the small print.
Easy to get sorted so good it was all working before you knew it.And it is done correctly (no jailbreak)
Used this site to unlock my phone instead of going out and having to give my phone to them for upto 2 weeks. I was able to keep my phone and use it untill unlocked.
First when I saw this website, i thought it is some scam. Because other than network company no one can do unlock in such a short period of 48 hours. I like it and I recommend everyone to use this
Very quick turn around. Very impressed and confident with their service I will use them again and refer others
Dear sir
Sales officer
www.officialiphoneunlock.co.uk
I have received ur mail before a few days but i don't have another device to send u its imei no. That's why i want to request u please return my full pre oder payment 49.99£. In my account no master card. 5140. 1020. 2019. 6352. I'll be ax termly thankful to u.my imei no and my pre order code no
Imei **************
Oder no *******
Oder no ******* so plz im watting ur riply
From. Waseem shabeer
*******@yahoo.com
Ultimately, you guys did what I needed to I appreciate it endlessly. However, initial frustration, your vending service would not take my card. Finally was able to do a special order through Paypal, and your service reps were very responsive in helping me and informing me of what stage of the process the unlock was in. I wish I'd known earlier, however, that my phone WAS in fact under contract, ended up waiting a few extra days because of that issue.
Took a short while but un-lock achieved successfully. 2 other people had tried but both failed, so I was very pleased with the service and the success.
Excellent service, said exactly wot they said they would
Unblock completed succesfully within the quoted time period. They did what they said they would in the time they said it would take. 5 stars.
I have had a very good experience and I got my iPhone 5s with Vodafone network, unlocked permenantly which I can use it with any other network and I am enjoying using it because I like my phone a lot. Many Thanks to officialiphoneunlock.co.uk.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members