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Direct Unlocks Reviews Summary
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
This was a long process that was over double the Bruce and took over 3 times the advertises price but it is not a scam
In 2 weeks they unlocked my japanese iphone 6 - kddi.
It's the second time i use their service and both with sucess.
The only point is the high price for japanese carriers.
But i recomment!
I had iphone locked AU factory.( Japan)I wait 15 days ( weekend not included) and my iPhone is unlock. Now I use French factory and I'm happy. I recommend
I do not recommend because they unlock my iphone 6 in 2016 but after 3 months, the iphone has crashed again. I sent them several mail but no response from them. So be careful it's the scam.
My unlock was successful, but it seems my carrier is not unlocked because i cannot check ussd code ie. I cannot load credit on my phone by using short code. Which is very bad. And also, Hotspot tethering is not located in my settings. Why is that? Thank you
Un poco lento pero muy seguro. Gracias por sus trabajos muy bien echo
They just took my money. My phone was not in contract anymore, but they didn't accept my phone and didn't refund me. Very disappointed.
Actually i want to put 0 star.
Excellent work! Iphone 6 was locked to Softbank. Now it is open to all operators. Fast service. I'm very happy! Thank you!
I recommend!
They unlocked my iPhone 5 from softbank Japan as they mentioned in their website. Exactly it took 15 working days. Great job.
I read the reviews of this website before I ordered. I was quite confused but they proved me wrong. The service was outstanding. I ordered them for unlock my iPhone 4s. After 4 days it was unlocked and running smoothly. Right now I can log in to iTune, iCloud with my own id. Thank you very much for this awesome service.
At first bit worry but finally it was great.
But would be grade if i can open trade accout
This is my first review on SiteJabber. Generally I don't review any company online. But after getting back my iPhone from Official iPhone Unlock, I was so happy, I wanted to express it. These guys are awesome. They unlock my iPhone within 2 days which was unbelievable for me as I was asking quotations from many other companies, but they quoted more than 5 days. OPU did a great job. Keep doing this fantastic job. Cheers!
Little late but done the best job. They took 5 days to unlock my iPhone. Now finally I can see my iPhone 5S home screen. Good price, good customer service. I would like to recommend them to my friends and family also.
Within 3 days they have completed my work. As per the estimation it should take more than 5 days but they did it within 3 days. It was pretty impressive. Keep informing me every days regarding the unlock process which was super feature of them. Very professional and high quality service.
It a great website, very quick service. They unlocked my iCloud account within 3 days. Very fast service. I will use them again because their price is good compared to the other company in the market. Very high quality service. Thanks to Official iphone unlock team.
I was in doubt before but everything went smoothly. They took only 2 days to remove the iCloud lock and I am able to access my phone. Very much prompt and they kept me informed everytime. Will using them again.
A1 service. I was looking for iCloud activation lock removal service and I found this company. It helped me to unlock the iCloud. Honestly speaking they are great. Highly recommended.
I was totally lost when I was unable to connect my iCloud account. It was locked. I reached to Official iPhone Unlock and handover my phone and they did what they are promising. I got my iPhone with iCloud unlocked. Great service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members