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Direct Unlocks Reviews Summary
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Fantastic service, very quick and keep you up to date of developments. Highly recommend.
They were very good and quick and kept you up to date with everything
I had a good experience in some areas as it was easy to do. However it took almost a week for it to happen!
AIfter buying a locked iphone from a third-party (Ebay), i was in a fix when O2 turned down to do the Unlock. I engaged officialiphoneunlock.com last week for the job. And astonishingly, they did the job quickly within the promised time. Excellent Service with cooperative staff.
Simple and straightforward unlock. All I had to do was make the payment and input my imei number and my phone was unlocked in 3 days.
This is the second time I have used the service. They unlocked a iPhone SE locked to o2 took a bit longer than usual but was informed about this.
I wanted to unblock a new iphone 6s. The process of doing this was clear and the site informed me on time about any delays.
I paid £101 in total by 3 instalments and waited more than 3 weeks, now my mobile is unlock finally. It was very expensive for me but no choice. So guys be ready to wait and spend:(
I think the price which been charged is too high by waiting around month, I was paying bills and everything was fine, even though Iphone official ask me to prioritised as soon as possible by paying £51 otherwise £50 which I paid before won't be refunded as they did their work so I had no choice than paying more £51. So I did and I got an email confirming my mob. Is unlock on 11th may, I paid 1st money for unlock on 13th April and mobile was unlocked on 11th May.
Anyway thanks for everything. I hope this happened only for me, you guys might be lucky.
This is a trustful website but time and money is unknown until it's done. So you can give a try and wish you all the best.
Super bad service I submitted my iPhone 6 since December 2015 and barely this week(May 2016) after sending them email after email they finally decided to unlock the iPhone 6
I am really thankful to officialunlock. Their service is very genuine and quick. I ll recommend to all who want to unlock their phone from any country.
A great service for a great price. I received my unlock confirmation within 48 hours as promised by iPhoneIMEI.net. Once i insert my Sim within seconds and my iPhone was activated. I find this website to be secure and easy to use. I would recommend this service to everyone who require an unlock.
Our experience was second to none as due to us being given wrong contract company in first instant you kindly re loaded it back into system and gave us a voucher to the full amount and it was successfully unlocked at no extra charge to ourselves. As not very computer wise (in our 60s) Paul from the company kept us well informed at all stages of the procedure giving us complete peace of mind.
I had an iPhone locked and tried many services and no one could unlock it. At last this site was the only one who could. Thanks a lot for unlocking my phone will advice to my friends too.
Although I thought you people will take long period of time and also you can be fake. But when your second confirmation email came to me too early i was just tension free to see that mail. My iPhone 6 has been unlocked within one week, thanks...
I have tried last 2weeks to email them but no one replied about my few problem with my pre-order and one unlock returned. They told me that as return lock i will get my money credit account but i haven't got anything. After that i try to call but more than one hour waiting no response. Still i am struggling to contact with them. You guys read my review please help me.
La verdad muy buen trabajo estoy satisfecho con el resultado, solo podrían trabajar un poco en el tiempo nada mas, para mejorar, por que la verdad probé otras alternativas de la competencia, de hecho 3 y no pudieron desbloquearlo y ustedes si, no me queda mas que agradecerles y sigan mejorando
I have been to many other sites and I found "official iphone unlock", I decided to look at reviews and tons were bad. I never used it but the website looks junky, bad quality, so don't let "their" assurance get the best of you, listen to other people and stay away!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members