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Direct Unlocks Reviews Summary
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Hi, Initially I suspected whether this site will unlock my phone or is it also a scam like other fake sites. I took risk and ordered iPhone 6S unlock, to my surprise it delivered the unlock exactly within the time frame as mentioned. My phone is unlocked now and I'm able to use it with any sim without any restrictions :) :)
Very pleased with how professional your services are
I was hesitant at first to unlock my iphone 5 at iphoneunlock.co.uk, but as I see on other reviews and also look for other site that can unlock phones they are the cheapest, so I tried it and I am very happy that now I got my iphone 5 unlocked in just 2 days. I am very thankful.
Website says one price, two days later more than doubled in price!
Fully prepared to pay £19.99 but then a day or so later i get an email saying pay an extra £30. As if that isn't bad enough theres rumours all over the internet that after you pay that they tell you phone is nicked and iCloud activation unlock can't go ahead.
As if all that isn't bad enough, they refuse to refund the initial charge saying its a deposit...
I am happy because i have my iphone 5s unlocked. At first, i was a bit skeptical because i have used other websites which make promises but end up collecting your money with no result. I stumbled upon this website and gave a try and now i will recommend anyone this site. I actually loved the detailed feedback via email. Thanks Guys! YiPPEEE
I had been trying to unlock a prepaid iphone for over a month and every server I tried denied it. Official unlock did it fast
I'm very happy with the service. Having opted for the Premium Service, it took three days to unlock my Iphone 6S+ 128GB from US' carrier. Just from the EMEI, your Iphone is unlocked. I highly recommend your service to all those like me who have the same or similar problems. TRUST them and you'll not be disappointed. Professionalism and Timeliness are there. Long life to you! I already have three of my family who have given me their phone to unlock. THANK YOU SO MUCH OfficialiPhoneUnlock.co.uk
ATT was giving me the run around on unlocking an eligible device. I turned to them and it was unlocked in a few days time. Would 100% recommend.
This is the second time I buy an unlock. The first time it was everything ok, now there was a delay. The staff kept me updated and now I can use my device
This is the second time I buy an unlock from this website. Even though this time there was a problem, the staff kept me updated and now my device is unlocked.
They really do deliver right on time unless you ordered the wrong service. Right after payment confirmation, their service didn't exceed the time they said it would take to unlock my iPhone.
At the beginning I was scare I never did it a sprint unlock but I was getting updates by email every 2 days an finally I got the email saying the was done I follow the steps my iPhone is working perfecly fine tank you for the great job
I am very satisfied with the quality of service provided and the time it took to unlock my iphone. After trying other websites before finding officialiphoneunlock, i will say they are by far the best option for unlocking your iphone.
Very very good service
They also keep us updated regarding the status
But was a bit expensive
It took me around 100 euros to unlock my iPhone 6s, done in 2 weeks time
I really thought they weren't going through, but TOTALLY WORKED.
Every 5 days they sent me update e-mail and all instructions were very clear. I was a bit uncertain, but after read a lot about the subject, I saw an opportunity. After all it's a really trustful unlocking servicing website!
I thought the service was very quick and well worth the money I'll definitely be using it again in the future very pleased over all
I came across this website and it was to good to be true! The original price was $14.00 but the $#*!s charged me twice $22.69. I contacted them and they were so $#*!ing rude/mean. They say they have all my information and that they were going to posted on social media. Which i don't give a F... They refuse to refund my money... them they send me an email asking for 19.00 extra charge. My phone was never unlock. But i'm report as a fraudulent transaction through my bank. And I'm getting my money back...:-)
Easy to use, phone was unlocked within a couple of days. Found the pricing a little misleading as it indicated the cost was £19.99 however once unlocked there is an additional £29.99 to pay, it is in the T&C's but wasn't obvious.
Would use again if there wasn't a cheaper option.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members