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Direct Unlocks Reviews Summary
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I have paid the preorden and after for error pay twice with the card the liberation, i have sent post office and not me repaid one of the collections nor respond to the mensages
The service is aswesome and very quick. They communicated well at each stage when there is a delay.
BEWARE OF THEM AND DO NOT PAY THEM ANY MONEY AND THIS IS A SCAM.
These people are fraud and this is scam. They have made me to pay them twice but the never unlocked my phone and they never refund my money. These people are bunch of scumbags.
BEWARE OF THEM AND DO NOT PAY THEM ANY MONEY AND THIS IS A SCAM.
These people are fraud and this is scam. They have made me to pay them twice but the never unlocked my phone and they never refund my money. These people are bunch of scumbags.
BEWARE OF THEM AND DO NOT PAY THEM ANY MONEY AND THIS IS A SCAM.
These people are fraud and this is scam. They have made me to pay them twice but the never unlocked my phone and they never refund my money. These people are bunch of scumbags.
The unlock went smooth enough, I was informed of the status of my order when it was in progress. However, the part that I did not like was that I was not told the actual price of the unlock before I paid for it. After paying 19 pounds as listed on the price list, I was asked to pay 24 pounds more to get the actual unlock.
I would definitely recommend everyone to use this service and I will surely use it again and again. Thx guys
Took a little longer than expected due to EE but finally my phone was unlocked and I'm happy! Fantastic service, highly recommended!
It really works to iPhone 6 locked to AU KDDI Japan. But I cannot use my iPhone with other carrier in Japan because of AU policy.
I'd received my unlock in 8 Weekdays.
Thank you very much.
Typed in iMessage number said unlock £19,99 paid got email saying you got to pay £29.99 so I paid and now unlocked but it should be clear these ate con artist stay away. These need reporting to trading standards
At first I was very skeptical on this as this would be my first time to have my KDDI iPhone 6Plus unlocked. I love the service as they give me regular updates as for the status of the service i purchased. They delivered within the time frame they have mentioned on their mails and website ( time frame: 5-15 working days ~ But i got mine in 7 days) GoodJob!
I would like to thank official iPhone unlock for the service they gave me not only was it cheap it was convenient and I would recommend that all people wanting to unlock their iPhone to use this site though u have to be patient, my unlock took abit of sometime but the unlockers surely delivered.
Officialiphoneunlock.co.uk gave me very good and quick service. I am very happy
Because they took only 4 days to unlock my phone.
It is a very easy process, no effort at all. Provide your details and they will let you know at every stage what's happening.
On 5/26/16 I received a your email. It was written that the IMEI of my iphone was unlocked but it is not so. To date it is still locked.
I have sent many e-mail but got no answer. I also made all your process to see if the iphone but nothing was free.
I called apple and is still stuck to the Italian lines.
Inefficient service. Shortly reliable. To avoid.
I had received an email that my phone couldn't be unlocked due to it being financed. I was hesitant on doing the premium service from thoughts of it being a scam. It seemed to easy. Since the unlock service doesn't offer a refund, I took the risk. Anxiously awaiting, a week later I got an email; I grabbed the phone & popped a Verizon SIM card in it & was jumping with joy! I have never been more pleased and happy to come across this site. I work with electronics & this site is like a godsend! I am ecstatic! Highly recommend!
*******
Very good service. And fast. And the cheapest price i fond 5 stars
Great unlocking experience and satisfactory services.
After I placed the order I just rested and wait for the communication from my provider, that's all.
It took a long while. But I am quite pleased with my unlocked iPhone. I completely understand what I wasn't the only one that needed this service. You guys were helpful even when I was impatient. Thank you very much for your service. I will recommend my friends to you.
They do it for sure, it's fast and the price is pretty good too, it tooked two days longer then expected, but still awesome unlockservice, would reccomend for everyone!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members