Direct UnlocksReviews 3,865

Promise everything and deliver nothing, really sums them up. Like other I paid the inital fee, then after a couple of days, they ask for more money, which I paid. Then after a few weeks they tell you that they cannot unlock ipad. Then after a few months they send an email stating, they can now unlock any ipad locked/stolen whatever, they can now unlock them all. However it will cost another £49.99 to do so. I paid this in May 2019 was told it could take up to 90 days. Never heard from them again, until I emailed them in Feb 2020, I gave them plenty time! There answer is that they have been unable to unlock ipad, but cannot refund any money, oh what a surprise, I can use them to have a sim unlocked if I wish, at no cost, well I can do that myself. Dishonest, no customer service, in my opinion it is scamming.

UPDATE... AVOID
UPDATE, AVOID
UPDATE! Finally got a response. Got told that the company was taken over after I had lodged my unlock, and that because my transaction was done prior to them taking over the company they can't refund my Money! They also told me their was pretty much no chance my ipad was going to be unlocked in the 1st place! AVOID! Waited almost 10months for my premium unlock only to be told it's been cancelled. No reasons given as to why and all I was offered was a credit which I can't even use on another premium unlock. DO NOT WASTE YOU'RE TIME OR MONEY. I'm $130 out of pocket for nothing!

It's not cheap but it works. Some reviewers have claimed it is a scam, but its clearly not. I wanted my iPhone unlocked from a Japanese carrier and was told told it would take 5-20 days. It took exactly 10 days from initial registration. The total fee was a bit less than the small print' estimate. Progress is informed daily by percentage of completion and moved around 5% per day up to 50% then it suddenly accelerated from 63% to 100% in 24 hours. I don't know how it is done "over the air" by wifi but my phone is now unlocked and SIM free. It feels like taking a risk while waiting the first time for it to happen, but be patient and you will get exactly what you paid for.

The initial charge is 19.99 US for what they call (pre-ordering?). After that they want to charge you an even higher fee to unlock the phone. My quote was 101.00 US. In total to start unlocking my phone was 121.00 US dollars. I'm sure this varies depending on what company your phone is locked to and your phone model. This is day 24 now and my phone is still not unlocked. I sent an email when their online timer for my unlock ran out (Which took about three days). They emailed me back and reassured me that everything was fine. They would chase down my imei number and send me an email when it was complete. I sent another email yesterday asking about my unlock or a refund. No reply yet. I'm calling my credit card company tomorrow and dispute the charges.

I just made an order on the site it mentions that the Total to pay to unlock the phone is $ 19 in an unlocking period which does not exceed 6 hours, after 4 days I sent an email to *******@directunlocks.co.uk to request news on my order, after a few seconds I receive a robot email asking me to pay additional fees! At that time I discovered that it is a scam website! Also note that the few positive comments on this site is only bluff they are only commentators who work for society nothing more! Currently I will proceed to make a recourse against this site using my youtube chain of more than a million subscriber and I will ask my circle of youtubers to make the companion against this website and I will move to England next month for a case and I will take the opportunity to file a complaint against this site I will not drop the case and it will be an opportunity to benefit my subscribers and also the web community to pay attention to this kind of legalized scam!

They are not transparent with their prices. They add on more charges after paying the fee shown on the web site. Then they stall the unlock to try to get you to pay more for premium service.

I paid £17.99for unlocking my device, but when I received confirmation, they asked final payment £19.40, which they never maintioned in the their website but after I paid the final payment, they asked me to pay another payment £9.99, it said that I can jump the waiting list, and they can send the code to me faster, W. T. F? That was totally unacceptable! I refused to pay that money, and I had no idea how long they will take to send the code to me? I send couple of emails to them by they never ever replied. Very very disappointed!
So everyone who wants to unlock the phone, don't waste the money to them, AVOID AVOID AVOID! I believe all good reviews of this company were written by themselves! And other negative reviews were true!

Do not pay for any type of service from directunlock! You will loose your money!

End of January 2019 directunlock announced a "Premium Service" to remove iCloud account for all devices, including lost/stolen ones. I paid 100 POUNDS! And service time expected was 30 days. ONE FULL YEAR! Later I can say, no "premium" service has been provided, there is no indication available when the service will be completed, there have been very limited replies to requests (only 2 times) and only with standard wording. I asked for full reimbursement so that I can check alternative providers, but instead was offered vouchers. You will for sure agree with me that is quite ridiculous or shall I lose another year on a service not being performed?

Unfortunately I lost my money, but would like to avoid others to experience the same.

Good services
Only thing was when I read about the service I was going to ask you said 1 time payment and I paid and you come back and said to pay again to complete my request