I've used DFS twice to buy furniture and have found the company to be easy and stress free to deal with. From the intial phone purchase through to the delivery guys the staff are polite and friendly. The sofas I've bought have been good quality and carefully delivered. Plus the company offers the chance to pay for your furniture interest free for up to 4 yrs if you need to.....that's great service. I'd have no hesitation in using them again.See positive reviews
I was happy with my experience in buying a corner sofa and armchair at DFS Norwich. However when it was delivered a part of the sofa was torn. I then spent over a week chasing the store. I was asked to accept the damaged part of the sofa, then I was asked to accept it with some compensation but the assistant would not say how much compensation. Eventually they collected the good part of the sofa to have the whole lot sent back to the factory and now it has been sent back but the store can't tell me when the delivery will be!See critical reviews
DFS sofas come in fabric and leather. Choose from a great range of sofa beds, leather sofas, corner sofas, corner sofa beds and more household furniture
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