They prey on new lolitas who have no idea that they are overpricing their stock. They sent me the wrong dress and never replied to my email, they got back to me on Facebook but replied only once every 3-4 days, the exchange was long and stressful and they made me repeat myself multiple time despite there being a backlog of our conversation, they were also very hard to understand.
They send you the wrong item and purposefully reply slowly so that the time window for you to make a PayPal claim expires. Mine nearly did but I saw the bad reviews in time. DO NOT BUY from there; I do not know if I will get my refund, I hope I do.
I ordered my first Lolita dress and petticoat from Devilsinpired and I love them! The dress (Sweet Life by Magic Tea Party) is accurate to the measurements on the site and looks great. The petticoat adds the perfect amount of fluff and seems like it will keep its shape too. I also got the headbow to match my JSK and it's just as well constructed. Highly recommended!
I had to talk with customer service because of an address change, and they were incredibly sweet and courteous. Everything was sorted out promptly.
I bought the "High Collar Halter Neckline Lolita JSK with Removable Open Bust Corset - Spectre Prelude by Souffle Song" in black. My dress was custom size and fit just fine once I received it. I love it very much and hope to wear it as much as possible. Customer service was quick and professional when I inquired about my measurements for the dress. I was kept informed with emails on my status, and once shipped it arrived in a timely manner. I'm looking to make future purchase from Devilinspired.
I ordered my first lolita dress and petticoat from Devilsinpired and i love them.
Product is good, comfortable and beautiful dress. I dont have to wait for too long from my order. The measurements on the site is accurate as prescribe.
I ordered from this site a few months ago after I saw this really cute dress. I was low on lolita onepieces for a while, and couldn't help but notice how affordable the prices were!
Everything about my service was great, from handling to communication, aside from the fact that I had ordered a purple dress rather than the blue one I recieved.
I kept the dress anyways for personal reasons, but overall, it won't be my last time ordering from here! I still have my eye on a few other selections.
I had a really great time shipping with DevilInspired. Their costumer service is AMAZING and they have a great selection of clothes at really good prices. Also the site is really easy to use and is in English with almost no gramtical errors. 10/10 Would should again!
I can attach my different emails since black Friday that I have decided to purchase with PayPal of me asking where is my package or tracking, their answer is we are shipping them in two weeks, well it's almost 3 months now and no tracking number at all AVOID AVOID AVOID DO YOUR RESEARCH UNORGANIZED AND DECEITFUL PLACE
Its pretty obvious that the reviews are being posted by the sites owner using a VPN or something. Who would seriously make an account on this site to post a single positive review that just so happens to refute every negative complaint thats been stated? I mean look at all the positive reviews; theyre all from brand new accounts with single reviews. Whens the last time you made an account just to sing praises about a site, I wonder? And all the reviews are right after any negative review is posted, like 10+ reviews in a couple months, probably to drown out the negative one, and then no reviews at all. Pretty obvious.
Anyways, onto my experience. I knew they were taobao resellers who were upcharging dresses, but decided to buy anyways because I didnt want to make a whole taobao order. They sent me the wrong size and color, and refused to remedy the situation. Clearly untrustworthy site, on top of all their fake reviews.
As a plus size girl I was really excited to find lolita dresses in my size (waist 95cm) even if I only just fit into the largest size. The dress I ordered fit fine and is comfortable, the stretchy back gives it a little more allowance than the website states I think.
I ordered a dress from the OCELOT range and I noticed that that brand has TaoBao where dresses appear to be much cheaper, but as someone who can't speak Chinese I was okay with paying a bit extra for a more acessable site.
Overall the dress quality is quite good and matches the photos (minus a hoop skirt) however it did come with quite a few threads that needed to be cut and a couple of small stains. Luckily the stains were coverable with the butterfly motif accessories that came with my dress but be weary if you order one that doesn't have attachable accessories.
Shipping was faster than expected, about a month and a half, the dress was packaged in a normal plastic shipping bag.
I'm overall happy with my experience with DevilInspired.
I had bought 4 items last November over a year ago and they had claimed everything was taking so long to ship because it was a preorder and being fitted to size. So after a couple months had gone by I asked why package still hadn't arrived and they told me it was because of covid issues delaying my order. So I then again waited. It is now late August I confront them and ask for my money back. They refuse the oney return and give me a fake transit number to hush me. Apparently my package is still in 'transit '
Its been 2 months in transit
Please dont shop here and buy elsewhere
My experience has been filled with their poor excuse emails
Please I beg of you. Dont do it
These dresses aren't from Japan, they are from china on the website Taobao.com. They jack up the prices and resell these dresses. Customer service is terrible. They never replied to any of my emails after I ordered. The dress was extremely poor quality, had snags, and looked like it was already worn. I would NEVER purchase from these people again. This company pays for reviews from bloggers and instagrammers by sending them free dresses. The good reviews here are likely paid for. They changed their website name after getting a bunch of poor reviews; their previous website was devilinspired.co.uk. They previously linked to Milanoo on their website, a known scamming site that sends out poor quality clothing. WATCH OUT! DO NOT BUY!
I ordered a heartbag from Devilinspired that was sold on on many other sited. They informed me that the heartbag that I picked wasn't available anymore in the colorway of my choice. They offered me to choose a different color which was really nice since they didn't cancel the order in the first place. In the end I declined the offer and they refunded the whole order. I will definitely use their site again to buy other items in the future. Many of my friends used their services too with great results.
They recently changed the website's name to escape reviews from their rightfully angry customers. Beware; THEY WILL STEAL FROM YOU. It's a fraudulent website who do not sell what they advertise. If they sell anything at all... Most reviews are fake, paid for and/or made by themselves. DON'T TRUST. AT ALL.
I ordered the Corduroy Oversize Shirt by Conybabe and Eat Watermelon Hair Clip by Miwako and both the photos and sizing of the items were accurate!
They are both really wonderful quality and I am in love with the shirt!
I will definitely order again from the Site and will keep an eye out for good brands on the site as I'm sure they all are a bit different. In this experience Miwako and Conybabe are good brands on this site specifically! :)
I ordered a dress from there and never received it in the mail, fairly disappointed I paid approximately $75 dollars as well.
As the first time buying here I think it's great, the quality of the shoes are good and they look amazing, what's even better is that it came early :)
Probably the best Taobao reseller I've interacted with. They're fast, good at communication, so I feel the most comfortable buying from them. Hope to do so again soon.
I ordered an item in September. It said it would take about a month of processing on some of the items, and that it could take 25 days shipping or something like that and I though that's fine, I can wait. According to them, it should arrive in October-November, and at worst some time in December, I can wait. It is now February and have gotten zero updates whatsoever on my over 100 USD order. No shipping confirmation, not that it arrived to the warehouse, nothing. I only got a conformation of my order, every other email from them has been promotional. The status on my order is still "payment accepted" and nothing else had happened since then. I would order the same outfit from a different site but it was limited, and I need those items to go with my coord for multiple things. Please go to any other Taobao reselling site than this, it's not worth it, I will never order from here again. I have also heard about them selling commercial dresses (cheaply made and more mass produced, several sellers on Taobao will bulk buy them and sell them) and claim they're from indie brands, and will put them under fake indie brand names without any disclosure. I checked myself with a dress I ordered from them and I found it to unfortunately be true. I regret spending 40 USD on a commercial dress I could have gotten for 25, especially considering how much better of a dress I probably could have gotten for that price, and it would have actually arrived.
I ordered two seperate packages from them - one Dear Celine OP and another with a whole bunch of things + a Milu Forest JSK. I had made a mistake when inputting some details of an order but when I emailed them they sorted it out straight away (I chose the wrong colour for something and mistyped a part of my address, both were fixed promptyl and I received the correct colour to my correct address) Both packages arrived extremely quickly (the second one arrived 2 months earlier than expected!) and everything inside was exactly as advertised. They even included a folder as a gift inside my second package, with a lolita illustration on it. I know they mark their prices up but honestly I feel it's worth it for the quality of their service. Would highly recommend this site to lolitas not comfortable with using a taobao agent/less experienced with taobao shopping in general. You definitely get what you pay for!
The dress you sent me did not fit, even though I sent you my measurements. You did nothing to fix the problem, and you refused to give me any refund. My business with you was very disappointing.
Answer: Really so sorry for who had bad shopping experience from us. Any negtive reviews are the motivation for us to working harder to make progress. Preorder items do take some time, we are now listing the more accurate processing time right below the "ADD TO CART" button on each product page. And if any requests, contact us by online chat to get an instant response. And more details about order cancellation or return, please visit: https://www.devilinspired.com/warranty-and-return. If your problems still haven't been solved, feel free to contact us by emailing to customerservice@devilinspired.com. Or contact us by clicking the chat button on bottom right of the website or APP.
Answer: No because Devil inspired scammed me, look elsewhere for lolita dresses. Trust me
Answer: No its not its insanely difficult to contact devilinspired if something goes wrong. My first attempts were customer support through face messenger, the website chat, and instagram to which I received no help or reply. It was then when I emailed them that I finally got a response that was filled childish unprofessional begging etc They shouldnt run a business. They aren't a business. All they do is scam and make ill excuses
Devil Inspired has a rating of 2.2 stars from 71 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Devil Inspired most frequently mention and customer service. Devil Inspired ranks 132nd among Costumes sites.