Devil Inspired

I missed a preorder window for a dress collection last year by some random number of hours. They opened orders for the same item again, featured the item in an ad on Facebook and I placed my order for it 12h later.

I had ordered with them before with no problems save for one time some missing accessory were refunded. No biggie.

This time, the WHOLE COLLECTION is DISCONTINUED and was AVAILABLE for order on the site.

I hope to get a partial refund for the non-existent items and still get sent the rest of the order...

Otherwise, I will not be ordering from them anymore and blocking their misleading ads.

Edit:
Updating this review to make it more useful.

In most cases I would recommend ordering with them. The shipping is slow, but it is well explained on the site why it is so long. Do not expect anything to show up at your door before 3 months.
I have no issues with this.

They are a Taobao reseller, making it easier for international customer to get their hands on some quality products.
The clothes are of good, even excellent quality. Usually great fabrics, good craftsmanship. I did not get any knockoff products from them.

I can commend customer service on their quick reach out about my order. They responded fairly fast during opening hours.

Since they are a resseller this might be where things go south. They typically give a 30 day preorder period to place your order.

I opted for a full cancellation and refund in the end. They wanted to only refund 80% for a restock fee of some items but after providing them with screenshots of their own ads and social media posts still circulating featuring the item, they gave me the refund. Currently waiting on the funds to be credited to my card via Paypal.

My advice: be wary when ordering. Take screenshots before placing orders, of everything; ads, your order, the countdown, their own website, absolutely everything. Just in case they pull the rug from under your feet with a shortened preorder window.

I ordered the Shimotsuki Sakuya Gold stamping JSK (empire waist), the matching headbow and a Petticoat by Aurora&Ariel. The shipping was said to take roughly a month, but the Items got to me within two weeks, I was a pretty happy camper when I found the package in my kitchen!
The order gave me a little bit of trouble because the dress colour I ordered sold out, but thanks to customer service I was offered a different colourway and it's just as beautiful!

Overall a very pleasant experience and I will definetly order from there again.

I've ordered multiple items from Devilinspired, and each came packaged neatly and as-described. The shipping was unexpectedly fast, and you end up paying much less than other Taobao resellers/ third party sites. Their customer service has always been considerate and helpful!

I think it is important to mention, that these items come from Asia. Asian sizing standards are very different from Europe and North/South America. Errors in sizing are often the consumer's fault of being ill-informed on the product they intend to purchase. When I purchased a blouse from Souffle Song, I made sure to take my measurements and compare them to the given sizing chart. The blouse fits me perfectly.

Another thing to consider, is that these are mostly Taobao brands. They're not Japanese Brand (ie: Angelic Pretty, BTSSB, AATP, Moi Meme Moitie). Devilinspired are not the ones making the clothes. They're a third party. Some Taobao brands (from which you can purchase off of Devilinspired) are bound to sell some faulty products. Quality products usually aren't cheap- especially in lolita.

It's like shopping at Forever21. Sometimes you find quality items for a really cheap price, that'll last you for years. Sometimes, you find a pricey- but poorly made- item that'll fall apart in a few days. Read the reviews, check the sizing charts, look at the material content, and you should have a really pleasant experience shopping with them!

This site is amazing, and I absolutely love ordering from them.

I purchased the Tomie JSK set last year. This was my first purchase form DevilInspired and I don't think I'll be returning despite loving the dress I received.

The listing said it was in stock and I just needed to wait 2 weeks for the processing time and to ship to their warehouse, but then it turned into almost more than 4 weeks.

I contacted the company about this and the day after I sent a message they sent it out to me. It seems like they had forgotten to ship it out.

Then, after it was sent out, they did not ship it expedited like what I had paid $34 for. They sent it standard! I waited multiple weeks for my package to arrive. I argued with customer service that they did not ship it using the expedited services that were listed on their site. It was sent YunExpress which is an economic express service. The package also arrived in a tiny envelope where the whole JSK and blouse set was squeezed into instead of a box.

They would not refund me and tried to tell me that YunExpress is expedited shipping which isn't true. A representative on Twitter told me to contact customer service for a refund and that did not happen. They only offered a $10 shipping credit to be used in THEIR store. This was very frustrating and caused me to not want to shop there again. Dress is gorgeous and wonderful quality, but I felt scammed by DevilInspired itself.

I really love it and will recommend this skirt to anyone, I will definitely order again from here. Great results.

The products are great. I love this website. Fast delivery and neat. Simply a must-have. Very good communication, Hope to do so again soon.

Zakupiłam coś na tej stronie 2 razy i za każdym produkt był niedostępny w magazynie, a zwrot trwał chyba wieki nielicząc tego, iż dostałam mniejszą sumę niż powinnam. Po co Devil przyjmuje zamówienia sukienek niedostępnych? Jest to zwykłe oszustwo, pierwsza sukienka kosztowała mnie 76$, dostałam o kilka $ mniej, nie dużo mniej, ale tak czy owak mniej, druga kosztowała 86$ i nadal czekam na zwrot moich środków! Jestem rozczarowana, iż moja przyjaciółka kupowała tam już 4 razy i dostała swoje przedmioty, a ja za każdym napotykam się na zwrot i niedostępność w magazynie. Nie kupujcie tam!