For the rest is bad no real people to fix your problems you are on your own, no chat help desk just a gimmick robot avoid this place, they continue putting my account under review and I know I'm not promoting loans or illegal staff, just real estate services AVOID
Tip for consumers: zero customer support you are on your own and the program keeps freezing up
Jasmine,
Thank you so much for your review! While we're happy to hear that you find us easy to navigate, we're sad to learn that you've had issues with our customer support. While our chat bot on our site does provide resources and links that might be helpful for your questions, we know that some issues might be a bit more complex. When that happens we suggest reaching out directly via email at: Support@EZTexting.com. We have a quick turn around time and an agent will reach out directly. We're sorry for any inconvenience experienced caused by our review process. We do this to protect users and your contacts from unwanted messages. Typically, you will only experience 1-2 times at the beginning of your journey with us. If you've continued to see this, let our support team know and we can get you squared away. Again, we appreciate your feedback.
I can attach my different emails since black Friday that I have decided to purchase with PayPal of me asking where is my package or tracking, their answer is we are shipping them in two weeks, well it's almost 3 months now and no tracking number at all AVOID AVOID AVOID DO YOUR RESEARCH UNORGANIZED AND DECEITFUL PLACE
Jasmine,
Thank you so much for your review! While we're happy to hear that you find us easy to navigate, we're sad to learn that you've had issues with our customer support. While our chat bot on our site does provide resources and links that might be helpful for your questions, we know that some issues might be a bit more complex. When that happens we suggest reaching out directly via email at: Support@EZTexting.com. We have a quick turn around time and an agent will reach out directly. We're sorry for any inconvenience experienced caused by our review process. We do this to protect users and your contacts from unwanted messages. Typically, you will only experience 1-2 times at the beginning of your journey with us. If you've continued to see this, let our support team know and we can get you squared away. Again, we appreciate your feedback.
Sincerely,
EZ Texting