Designer Optics Reviews Summary
Designer Optics has a rating of 2.9 stars from 449 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Designer Optics most frequently mention and credit card. Designer Optics ranks 17th among Sunglasses sites.
I ordered a pair of glasses I really really wanted them didn't get a tracking number or nothing then designer opt write me to ask did I receive the glasses knowing nothing was mailed out be careful ordering from this company I should have known that I wasn't getting Fendi glasses for 175. If it wasn't for PayPal I dont think I would have got my money back. I think. The company is a scam
All was good and fast service no reason not to buy again from the company hope I can do business soon and others follow
Hi Bobby,
Thank you so much for taking the time to leave us this amazing review.
I love my glasses, they are the real deal. It came in a Tiffany box with the Tiffany case, cloth and certificate of authenticity and at a very good price. From now on I will only order my designer glasses from Designer Optics. Delivery was fast and they follow up to make sure you received your package. I am very pleased with my purchase.
Hello Frantella, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.
I love these Kate Spade sunglasses! They were in my optometrist office for $264 and I bought them here, the exact same sunglasses for $80! Excellent customer service! Excellent prices!
Hello Jae, Thank you for your feedback and showing trust in us. We’re glad you had a good experience, and hope to see you again soon!
Customer service was extremely helpful in identifying a set of frames which had the same lens dimensions as my old, now discontinued frames. New frames came very quickly. Wonderful!
Hello Richard, Thank you for your feedback, we are glad you liked our service. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
I am very pleased with their service and my glasses were on time as stated. I would recommend them for any thing because they are helpful
Hello Shantee, Thank you so much for your feedback, We really appreciate it! We always try our best to do our job well and your kind words make it all worthwhile. We look forward to serving you again soon!
I absolutely love my new glasses. Super fast shipping and well package md. These frames are a beauty. Clear with a light tint of gray.
Hello Itzel, We are happy to hear you had a positive experience. We really appreciate you taking the time out to share your experience with us. We look forward to serving you again soon!
This is my second pair of the same pair of glasses! I was so thankful I was able to get them. The delivery time was great & the price was phenomenal compared to an ophthalmologist office. I am very pleased.
Hello Debbie, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.
The sunglasses was as per my order.
I like their website and the price is reasonable.
They have a unique collection. Thanks a lot.
Hello Muna, Thank you for your feedback, we are glad to know that you had a good experience. We look forward to serving you again soon!
Happy with the quality and the price for this item and I received them within 2 to 3 days, this is my second pair off glasses ordered from designer optics I will definitely continue purchasing glasses from them.
Hello Delaney, Thank you for your feedback. We are happy to hear you had a positive experience. We look forward to serving you again soon!
Fast delivery. Great quality. Came with a case. Will definitely purchase through Designer Optics again.
Hello Amanda, we're happy you had a fantastic time with us. Looking forward to serve you in future.
Service was was and customer rep was responsive. I'm sure that I will order again.
Prices are reasonable.
Hello Angela, Thank you for your feedback and we are glad you had a positive experience. We look forward to serving you again. Best Wishes.
Excellent service, great quality and fast delivery. I love these Kate Spade frames great quality. Thank you
Hello Bernie, Thank you so much for the positive review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. We truly appreciate your business and look forward to serving you again.
The shipping was so fast and simple on these frames. I knew I liked them because I purchased them in the mall for 500$ last year. This year on this site I paid 167. So worth it!
Hello Caprice, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5
Stars as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes
I received my Tory Burch glasses in 4 days and I love them! The color and design are perfect and looked exactly like the picture. The fit is comfortable and I have already gotten several complements on them. I would highly recommend your Company to my friends and family.
Hello Valerie, Thank you for your feedback and kind words. We are happy to hear you had a positive experience. We look forward to serving you again soon!
Satisfied with my first order and the item came on time. The price is reasonable compared to Madison Dior Boutique. I will not hesitate to place my next order in the future. My experience in EXCELLENT! Satisfied as a first time customer, thanks!
Hello Glenn, Thank you for your feedback and showing trust in us. We’re glad you had a good experience, and hope to see you again soon!
I ordered prescription sunglasses from Designer Optics and the came out great. The only issue I had was the website is limited on lens tint selection. Call them directly if you want to customize your lenses even more. They will work with you to get what you want! Will be coming back in the future.
Hello Joshua, Thank you so much for the positive rating and kind words. We really appreciate you taking the time out to share your experience with us. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. We look forward to serving you again soon!
My first order a couple of years ago was for a pair of Gucci prescription eyeglasses that were over $600 retail (frames only), but the frames cost about half of that at Designer Optics. My glasses came quickly and are stunning. There is no doubt they are authentic. They are my favorite frames and after 3 years of wearing them daily, they are still in great condition (rhinestones still tight and sparkly, gold is still bright and shiny with no sign of wear). I get compliments on them all the time. I had the lenses replaced with my updated prescription last year. Last fall I ordered a pair of Gucci sunglasses. Apparently they were backordered and after waiting a couple of weeks, I contacted customer service (located in NY) and cancelled the order. Every time I've spoken with customer service, they have been knowledgeable and pleasant. They even refunded shipping costs while I was waiting for the item to ship. I needed instant gratification and just didn't want to wait longer, so I ended up cancelling the order. I recently ordered Celine eyeglasses (best price on the internet) and received the glasses within a week. I received multiple emails regarding the status of my order, including an email stating the item was out for delivery. I have nothing but good things to say about DO and will definitely shop here again. Can't wait to get my prescription lenses put in my new Celine glasses!
Hello Quicha, We are happy to hear you had a positive experience. We really appreciate you taking the time out to share your experience with us. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. We look forward to serving you again soon!
First time buyer and my experience was above and beyond GREAT! The Prada and Burberry glasses arrived just like the ones I tried on at the optical store inly difference is between the two glasses I saved $400.00 buying from Designer Optics. You have a NEW CUSTMER that will make more purchases and I have already recommended Designer Optics to family and friends. Love my new near and distance glasses;-)Thank you SOOOO MUCH!
Stay safe
Hello Rebeca, Thank you for taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
I received my glasses within a week. I love the color. I had already had this frame in a different color so I knew I liked the shape but I wanted a different color. Great quality, great communication, love my glasses
Hello Lea, Thank you so much for taking the time to provide feedback. We’re glad you had a good experience, and hope to see you again soon!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Bernadette,
I’m so sorry. Please feel free to reach out to chat/email with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.