Every time I emailed about my order, I NEVER received a response. NEVER received my order. NEVER will order from them again!
Excellent, would highly recommend, and will use again in the future.
I see clearly now my glasses, have arrived!
No delays, on time and, fantastic members of
Service..
Hello Calvin, thank you so much for taking the time to leave an excellent rating. We really appreciate your business with us. We will make sure to share this with the store team to let them know to keep up the amazing work. Please let us know what we can do for you in the future.
Delivery was quick! Great quality, style and color... I love my new sunglasses!
Hi Shirley, we are incredibly grateful that you took the time out to leave us this note. Looking forward to your next visit with us.
Son perfectas, tal y como se indica en la descripción... Llegaron muy rápido dentro de los plazos, aunque después volaron dos semanas mas por mi cuenta desde Chicago hasta Moscow(Russia), yo resido aquí!
Gracias al vendedor, estoy muy satisfecho por la calidad y el precio del producto aunque al principio tenia serias dudas de su autenticidad... Al final todo fue un final feliz! Solo puedo decir que recomiendo definitivamente este vendedor, gracias!
Hello Karl, thank you for taking time and writing such kind words about the experience. We take pride in knowing our customers are with our services. We are thrilled that you enjoyed your experience. “Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We Look forward to seeing you again soon. Best Wishes.
La calidad de Persol habla por sí misma. Excelente precio y rapidez en el envío. Atención inmejorable del staff.
Hello Sergio, We appreciate your kind review. We are very pleased that we were able to provide you the service and product that you expected from us. We look forward to serving you again soon!
I placed an order for eyeglass frames and expected to receive it within 7 days as advertised. I followed up with the order after 7 days and the Designer Optics rep replied that I will be informed once their factory has shipped the order. I insisted and wanted to know time frame but they ignored. I asked for a refund and they ignored to reply.
Answer: Actually its not a scam, I took my glasses to a gucci retailer and had them verified.
Answer: Mine were authentic as ever Versace store confirmed
Answer: Not easy at all! You can send an email, which will likely take at least a week for them to respond, or you can call. I have called and emailed several times. There are only 2 customer service people (I asked when I called) so you sit on hold for upwards of an hour. It is horrible. Then when you do finally get a person on the line, or an email response it is just, "Your glasses are almost ready. They should be shipped out soon." When you press for more detailed information they put you on hold and then come back and say that the lab is currently working on them. If you email for more information then you email is likely never returned.
Designer Optics has a rating of 2.4 stars from 448 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Designer Optics most frequently mention and credit card. Designer Optics ranks 19th among Sunglasses sites.
Hello Jasmine,
We are extremely sorry. We’d like to learn more about your specific situation and make things right. Kindly provide further details and any other concerns or questions through email support/chat.