I receive the email explaining the shop, with updates. The glasses coming in the time they tell me and the glasses are perfect.
Had a good selection of sunglasses and eye glasses and was impress by the time of delivery and box was damage a little but glasses was ok
Hello Juan, Thanks for leaving a review and understanding, we are glad that you enjoyed your experience with us. Looking forward to serving you better in the future!
I ordered my Gucci sunglasses and they came within 4 days. They are exactly what I ordered and looks great
Hello Sherman, We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team! We look forward to improving our Product and Service over time and look forward to seeing you soon!
Good company to do business with and good follow up. I am a picky shopper and will do more business with them.
Hello Matt, We appreciate your kind review. We are very pleased that we were able to provide you the service that you expected from us. We look forward to serving you again soon!
Really I liked buying in this page. It was easy and fast. The item look like exactly in the page. I recommend this page
Hello Emily, Thank you for your feedback. We are happy to hear you had a positive experience. We look forward to serving you again soon!
Thank you the glasses look really good.
The price was really good in comparison with other stores!
Thank you Designer Optics.
Hello Dung, Thank you for taking the time to write about us. We are always delighted to hear from a happy customer! We are very pleased that we were able to provide you the service that you expected from us. We look forward to serving you again soon!
Very very happy with them. I saw them in a shop for 560$ and I got them here with 230$ I am so happy with them.
Hello Mihai, Thanks for leaving a review, and we are glad that you enjoyed your experience with us. Looking forward to serving you better in the future!
The box was destroyed as was the case for the sunglasses. They box was open and the sunglasses were opened in transit.
Hello Marcy, Sincere apologies for the trouble that has been caused to you. Our products go through several quality control checks before they are delivered to customers. However, this one regrettably might have slipped past those checks and failed to live up to our standards. As per our company policy if you are not satisfied with your product. You can return the product within 14 days of delivery of the order either for refund or exchange. Kindly provide us further details along with order number through email support/chat, We'd be happy to look into the matter and try to resolve the situation.
I love the frames. The lenses are the best. I will be a repeat customer.
Excellent products and good service, arrive earlier and un good condition and have a good customer service.
Hello Juan,
Thank you. We like our customers to be happy and yes we did it.
Item was shipped promptly & received in a nice package. Would order again.
Great communication but still waiting for my order as Christmas is coming up and looking forward to it.
Hello Adam, Thank you for your feedback and showing trust in us.We are very sorry that you did not receive your order in a timely manner. We know that you expect to receive your orders on time, and we’re very sorry for our misjudgment and any inconvenience it has caused you. These days USPS is facing delays due to the holiday season and therefore there is delay in delivery of your order. We’re so sorry for the delay and the inconvenience. Kindly let us know if you have any other concerns or questions through email support/chat.
Found the Gucci shades I was looking for at a price you literally can't beat they arrived quickly perfect condition authentic as advertised
Hi Icie, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back and offer our services. Until then, we’re here if you need anything.
My frames arrived early and the quality is exceptional
Shipping g was fast product just as ordered - great quality at a discount price - will be ordering from here again!
Hello Julie, thank you so much for your positive feedback and for taking the time to post this review. We are looking forward to serve you again.
My Fendi sunglasses was reasonably priced, they came pretty quickly and I am super pleased with quality
Hi Aliya, thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.
Arrived within the week! I love ordering from here! Always well packaged so glasses are safe during delivery. Designer optics never disappoints!
Hi Maira,
We are so grateful for your kind words. Thanks for sharing your review with us.
My glasses were great. Affordable and fast with updates on delivery! I will definitely be using them again.
Hi D A,
It was our pleasure serving you, We appreciate you taking the time to share your feedback.
Received items in a timely fashion great quality packaged correctly top of the line very happy with my purchase
Hello Sauda,
Just wanted to say thank you for your purchase. We’re so lucky to have customers like you!
The order was received very fast, not expensive. Good quality products. Excellent customer service. I will by again.
Hello Luis, Thank you for taking the time to write about us. We are always delighted to hear from a happy customer! We look forward to serving you again soon!
Answer: Actually its not a scam, I took my glasses to a gucci retailer and had them verified.
Answer: Mine were authentic as ever Versace store confirmed
Answer: Not easy at all! You can send an email, which will likely take at least a week for them to respond, or you can call. I have called and emailed several times. There are only 2 customer service people (I asked when I called) so you sit on hold for upwards of an hour. It is horrible. Then when you do finally get a person on the line, or an email response it is just, "Your glasses are almost ready. They should be shipped out soon." When you press for more detailed information they put you on hold and then come back and say that the lab is currently working on them. If you email for more information then you email is likely never returned.
Designer Optics has a rating of 2.4 stars from 448 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Designer Optics most frequently mention and credit card. Designer Optics ranks 19th among Sunglasses sites.
Hello Liliana, thank you so much for to write these kind words. We really appreciate your business. Please let us know what we can do for you in the future