Design by Humans

In late October I ordered 9 t-shirts as Christmas presents for my three boys. Three of the 9 shirts arrived a few days weeks later. One had stains on it and I wasn't sure why the other six hadn't arrived with them. A week later one more arrived only COD - I had to drive to the post office and pay $14 for release. I emailed Design by Humans twice enquiring about my other five shirts. No response.

Almost three MONTHS later, missing five shirts and the company is unresponsive. DO NOT WASTE YOUR MONEY!

I ordered 3 t-shirts in a Women's Medium, my usual size. While I loved the designs, the material was a big disappointment. They are made of a really thin cotton, which I don't like. They feel really cheap. For $75, I expected quality merchandise, which these are not. In addition, just know they run REALLY small, definitely not regular U.S. sizing. So now I have to exchange them Super-annoying. If I didn't like the designs so much, I would just return them
Interestingly, the website does not include customer reviews. Buyer beware. Do not recommend.

Who the hell sent me this sh! T? There's nothing even on the shirt except an extremely faded Bo Peep, and that's not even the design I ordered. I ordered a demon slayer shirt. Are your employees $#*!ed? They don't check the quality or condition of the shirt before sending it off? I'm reporting this business to the BBB.

I ordered a tee shirt on June 16'23. It was for the 4th of July. It has not arrived. DBH has terrible customer service. They have not sent any updates in my order. I have reached out multiple times. No response.

My shipping email contained an invalid tracking number and when I emailed them to get my real tracking number, they proceeded to constantly tell me it was USPS that caused the issue instead of resolving the issue that was actually caused by them. I don't recommend buying from this company.

I will never buy anything from these people again. I will never recommend them to anyone, not even my worst enemy. They have taken my money but have never sent me my items, I can't get a human to answer my quieries just an automated response to everything. Can't even get a refund. Not sure where the Humans are in this place! Shame on all of you who work there, hope you Christmas is crap.

I love the designs and shirts. However, unfortunately, a tax gets slapped onto the delivery (even for private use). Since you cannot pay the tax in advance, you have to pay an additional fee of 25€. Altogether, for a package with shirts worth 150€ I had to pay an extra of 75€ in tax. In addition you have to pay FEDEX which turns out to be an additional headache (no customer service, there seems to be a mistake that my transfer wasn't received). This is sad, because I really like the shirts, but it is simply not worth it if you want to ship to outside of the US.

Even though the tshirts are made in Mexico, they size like they were made in China. Depending on where I buy, I can wear a L or an XL. I've never had to buy an XXL. But all the shirts I ordered from DBH were *at least* one size smaller than the XL purchased. I washed the shirts once, and they are real tight around the arms, chest, and gut. I'm returning them all! It's a shame, too. I really liked the designs I purchased. Now the artists won't get their money, DBH won't make their money, and I have no shirts.

I just wanted you to know that I refuse to order from your site. You're disingenuous and you misrepresent yourself.
First your shirts are generally overpriced. Then you "generously" offer sign up discounts, site sales, and free shipping as a reward for ordering extra, but then you renege on so of that at checkout.
GROSSLY UNLIKE OTHER SITES your free shipping doesn't stack, even though it's quantity based. I can excuse not combining sales, but generally when you offer a "first time" bonus for signing up, you honor that bonus on top, bc I traded my email for a discount.
You don't do any of that.
It's very disappointing. I DID NOT make s purchase based on this.

I've been waiting now from august 1st. It's now October 5th. I have not received my order of 5 shirts. I've been trying to get ahold of customer service a couple times now over a week ago. I have not received any sort of response. I really just want the shirts but I have no idea what's going on.

We love the designs but the "Perfect Tee" isnt holding up. We wash our shirts on cold, delicate. We have a lot of other t-shirts and dress shirts that have held perfect shape for years. But every one of our "Zuni" brand "Perfect Tee" shirts have twisted. The graphic is no longer centered or straight. All of them have twisted in the exact same direction. Meaning the graphic is now distorted and wraps around the body, instead of hanging straight. We are very disappointment in this because we love the art work, but the shirts twisted in less than 3 washes.

I ordered from them the beginning of December 2020, and still haven't received my order February 1st 2021. I've tried several times to contact customer service about where the products that u paid money for are and have never gotten a response. Do not waste your money. I wish I would have seen these reviews before I wasted mine.

If you order something and use your real email, you will be avalanched with junk mail. You will try to unsubscribe and it will not work. You will write to them begging them to for-the-love-of-god STOP sending you junk emails. They will cheerily reply that they sure will, but they WILL NOT. Avoid doing business with these lying scam artists.

My order - of SIX t-shirts, no less... at a price tag of 25$ a piece, was more than 2 weeks late vs. Their "estimated delivery date". Their customer service when I inquired about status was terrible - long, convoluted senseless answer 4+ days later. I had to insist to get an answer. Tshirts arrived too late for a Christmas gift. They looked great at first (good cotton quality, funny designs). But once washed - following their instructions! Some large stains and white stripes appeared... truly bad quality, on a shirts. Their customer service responded more than a week post complaint. Asked me to send back all shirts at my expense, but ONLY if they "hadn't been washed"!... to have an EXCHANGE. No apologies, no nothing. Not even an offer for a partial refund. Do NOT recommend. Despicable quality and customer service.

I have never seen such bad quality prints. Contacted the support who graciously sent replacements free of charge. They are not better. Astoundingly incompetent or domething is very wrong in the quality control...
NEVER buying again.