Design by Humans
Questions & Answers
Here’s what buyers have asked with answers from Design by Humans staff and previous consumers.
3
questions answered
0%
answered within 1 day
Question:
Why are they such jerks?
Answer:
Maybe COVID-19 has impacted their business. Don't know if they are jerks as that would mean I've been able to have some contact with someone at the company. That is the issue, there is a complete lack of customer service. A request for an exchange requires first digging up the policy on their website and filling in an online form. But after an initial automated acknowledgment, there is no response. For over a month, even with multiple attempts to follow up, I have not received a single communication from this company.
By Paul E., over a year old
Answer:
Answer:
If opening a store involves their customer service coming between you and your customers, I would say stay away. Their lack of customer service has led me to stop buying from DBH.
By Paul E., over a year old
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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?