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Dating.com

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India
1 review
3 helpful votes
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Pro and con
March 22, 2019

Seems to be okay, not / not less. In my opinion it can be worth checking out but Yamvoo, Tinder, Bumble are good enough, so why experiment with those sites unless you are 100% sure it works for you?!

Date of experience: March 19, 2019
Sweden
1 review
0 helpful votes
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Woman of my dreams
June 15, 2018

I meet my girlfriend through this website 1 yrs ago. And i just wanted to take time out to say thank you. If it wasn't for Dating.com i would not have meet the woman of my dreams. Thanks

Date of experience: June 12, 2018
Sweden
1 review
0 helpful votes
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Thanks Dating.com
August 3, 2018

I found someone special, so now I will focus on building our relationship. Thanks Dating.com. Good Luck to all of you who are still looking to find that special someone.

Date of experience: July 31, 2018
Sweden
1 review
2 helpful votes
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This website is special
January 19, 2018

This website is special because of the characterizations the ladies give of themselves. I appreciated the modesty and sincerity which can be found in these profiles.

Date of experience: January 16, 2018
Australia
1 review
2 helpful votes
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Fake profiles galore
September 30, 2022

Signed up and within two hours was inundated with messages from fake profiles. Not a single real person. Seriously, who writes that crap? No self respecting woman could stomach it.

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2022
Alexander S. Dating.com Rep
over a year old

Dear Kath,

Thank you for your feedback, and I am extremely sorry that you felt that members of the platform were not real. According to our records, I can see that you didn't get a chance to subscribe or start a conversation with anyone on the platform.

We have also checked the members who were interested in you and sent you messages, and there is absolutely nothing wrong with the way that they have approached you.

I'm happy to inform you that if you reconsider and decide to become a member of our website, we will be delighted to provide you with a one-time offer of 19.99 USD that will be available for one month.

I hope you will reconsider, and we will be delighted to have you with us.

Colombia
1 review
21 helpful votes
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1. You have to pay for every sentence you write, 80, cents CRAZY!
2. most of the profiles fakes,
3. Costumer services sucks
I got a suscription 5 days it was the big nightmare!
DONT LOSE YOUR TIME AND MONEY HERE

Date of experience: March 4, 2018
Maria M. Dating.com Rep
over a year old

Hello Marcela! Thank you for a comment! I understand, that the prices may seem a bit high, check out what you get for it: anti-scam protection (100% credits refund if the profile is found to be not genuine), users' verification, constant updates with new exciting features. Our support team works 24/7, please send us a message here if you have any comments or complaints regarding your communication with the support team.

New York
16 reviews
101 helpful votes
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Dating.com is not completely a fraudulent dating site but it is grossly manipulative. The naive women on the site (some are bots, I have proof), have obviously been told to keep chatting and emailing men who contact them to run up charges. And after a few chats they never appear online again making your contact a complete waste of time (and money). I count 30+ women who have made no attempt to reconnect with me later on.The site BLOCKS any email exchange or attempt to give contact number (even if you spell out the numbers). Each women is told (threatened?) not to go outside to any other site via Whatsapp or any other social network. I suspect many are on the payroll. I'm sure the Malta-based company will deny it. Perhaps after spending hundreds or thousands of dollars you may get lucky if you visit the country of a woman to meet. Oh and the phony ones who claim to be located in the USA are not, I have proof.The on-phone customer service folks do the best they can but you can tell they are uneasy explaining how it all works or how it rips men off. They cover the devious people who created such an exploitative application. I intend to demand a full refund for the money I spent and wasted. The time I wasted is my loss. Next I'll notify Google, Apple, Yahoo, AOL and every other search engine about this ripoff site and the ads they run on each. I hope as many men read this as possible and go elsewhere for dating sites. Oh, and this goes for sister sites like Anastasiadating and Amolatina too. RMfrom NY

Date of experience: January 5, 2019
Maria M. Dating.com Rep
over a year old

Hello Robert! Thank you for the review.
Dating.com is really sorry to hear that our members did not meet your expectations. We would like to assure you that the team is working every day to provide our customers with the best experience on the site. To secure our users, contact information exchange is proceded through customer support. Our users are free to move to other means of communication in case they feel the need.
We will be very glad if you give the site another chance and check out what we can offer.

Chile
1 review
6 helpful votes
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Absolute Scam
February 28, 2023

Took me 10 minutes to realize it was a scam, it's the same old website filled with fake profiles of beautiful women that chat you up to have you spend your credits (which of course I didn't spend a single penny on them because I'm not stupid) with dumb questions that never get anywhere, nothing new there. What I'm impressed to find here is the ridiculous amount of time/money they spend to put 5 stars reviews which are obviously as hilariously fake as the site itself, and ALEX, before you waste your time commenting this review, dude, I'M NOT STUPID MMMKAY? I'M NOT BUYING, YOU ARE A BAD PERSON, GET A DECENT JOB AND STOP SCAMMING PEOPLE! Lmao
EDIT: In one of the pictures you can even see that the bot changed the language and didn't even react to my mean question LMAO

And this was a "popular and confirmed" member
Date of experience: February 28, 2023
Alexander S. Dating.com Rep
over a year old

Dear Carl, Thank you for your feedback. We are sorry to hear you felt this way. Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.

Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile).

Please send us an email to support@dating.com and we will be more than happy to assist you!

GB
1 review
2 helpful votes
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A Scam
October 14, 2022

DO NOT bother to subscribe to this website or any other similar ones where you earn points by way of credits, they entice you with a small amount, say £19.99 for instance, but withtin 30 messages tops, then the credit runs out, so in the middle of a message you know you have to purchase more. The guys are too sleek to be true but wanted to see for myself before committing fully. One's phone number and email addresses cannot be given out (they are displayed as asterisks) which means that no real connection or any possibility of meeting up is feasible. AVOID LIKE THE PLAGUE/COVID. THIS SITE NEEDS TO BE SHUT DOWN - AVOID AT ALL COST

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 14, 2022
Alexander S. Dating.com Rep
over a year old

Dear Ella

Thank you for your feedback. We are sorry to hear about your dissatisfaction.

Our website works pay per a service model, which means since the site is free of Ads and is premium, we charge credits based on the service we provide.

If you are interested in your credit expenditure, feel free to email us at support@dating.com and we will send the file.

Due to security purposes, the exchange of personal information is possible via Videochat or by sending flowers and presents.

If you have concerns about any members, please inform us and we will start an investigation.

We are looking forward to your response.

Costa Rica
1 review
1 helpful vote
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It's a scam!
February 25, 2021

Ghis site is a huge scam! With $ 22,99 you can only write a few words and again they ask to pay... They should feel ashame taking advantage of people feeling lonely, looking for a new love!

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 26, 2021
Alexander S. Dating.com Rep
over a year old

Dear Christiane,

Thank you for your feedback.

Apparently, all the purchased credits have been successfully spent. I kindly advise you to use chats instead of emails. We have also a welcoming credit package waiting to be added to your account. To receive it and more information about prices and services, please reply and let me know.

DO
1 review
12 helpful votes
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Totally scam!
October 6, 2018

I made an account to meet people and all that, you know!

Few sec after creating the account, a lot of girl started to write me! Which was dumb, because I didn't even had a profilr picture or any description on me haha but oh well I decided to follow!

Since I was suspicious about the amount of girls writing so fast i decided to add a prepaid card with 20 us instead of a credit card!
And that was the best thing i could have done, attaching screenshots of the ammount of attemps to charge my card in less than 5m

Plus fees are super expensive, really crasy if you ask me, they charge you almost 1 us = 1 credit per min of live chat done hahah that imposible to hold up! Stay away of this web! Pure scam

Date of experience: October 3, 2018
Maria M. Dating.com Rep
over a year old

Hi Ohnet! Looks like you enabled auto-purchase function not be left without credits for communication. Our support team will be glad to help with any issue you may have.

Washington
1 review
54 helpful votes
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I was on this site for about a week. I am 51 and started getting a lot of traffic from alluring rather young women. I started seeing that with how the site is set up, this would have cost me a ton of money if I responded to even half of them. That got me suspicious and looked into such tactics because I realized that instead of me being a fish in a pond looking for other fish, I might be dealing with sharks having others pose as fish seeking to nab my wallet!
One buys credits. If you are cautious, like me, you get the starter package where a credit costs $ 0.80 each. Well, just reading an email costs 10 credits! But if you spend $400, a credit will only cost $0.40. YIKES! So, even at that rate, I would only get to READ 10 emails? That's ridiculous. And then what I see commonly reported started happening: all these beautiful, young women began not only trying to get my attention, but SENDING ME EMAILS. When I connected how that the more I respond, the more money the site would make, and the more poor I would get, that's when I opted out. I was also getting suspicious because the FAQ page is very brief and what service you were actually getting wasn't specifically defined.
At least their customer service rep was very cooperative and nice. That's why they got one star. I am not sure if such activity can happen in spite of a site, but I would find it difficult to do without someone higher up at such an organization to not be involved.

Date of experience: October 21, 2015
Spain
1 review
0 helpful votes
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dating.com
April 8, 2024

Dating.com is 100% scam i know this from insiders. Don't beleave this site operators manage multi profiles all fake profiles and fake photo's

Date of experience: April 8, 2024
Alexander S. Dating.com Rep
over a year old

Hi Jouk, Thank you for sharing your thoughts. I am sorry to hear that you developed some doubts about the authenticity of our services. I want to assure you that we are a legitimate site and we do not condone catfishing or any other form of fraud.
Did something happen? Is there any particular situation that made you conclude such thought about the platform? I am certain we'll be able to help you resolve this if you clarify your experience with us.
However, If you do not want to worry about the legitimacy of the members, limit your communication to Verified accounts and if you suspect one to be concerning, contact us at support@dating.com.

California
2 reviews
11 helpful votes
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Websites itself is a legitimate scam. I have talk with several members on the site and most of them were 90 percent fake or scammers. I have lost 800 dollars for the first one I chatted and then I suddenly stop communicating with him because I know he wants to scam me and then I search again, same with next person I chatted they were asking for the flight ticket coming back to the US so I block him. Then I search again, the third one ask for itune card. Just imagine all those men I chatted wanted to scam me. Then I dont leave the websites anymore I have to concentrate talking on the websites which is very very expensive. I have chatted with several popular members and all of them doesnt want to live the dating site, they only wan to communicate with me on that site. And I have to concentrate with one guy after 6 mos of communicating with him, it seems like he only wanted me buy a credit all the time so he can earn more money on that dating site. Most popular members on that sites were not scam but they all act like scammers because you have to pay money all the time you wanted to communicate with them. So I totally totally say that this website is house for scammers. And it was dangerous because it blends with real people, scam, and fake profiles. I hope everybody would learn from my experience.

Date of experience: October 13, 2022
Alexander S. Dating.com Rep
over a year old

Dear Hai K

Thank you for your feedback and review. We are sorry to hear you feel this way.

Dating websites are a lovely platform for scammers, we do our utmost to ensure you are fully protected on our website however, we are not naive, and we understand that there may be a small minority of our members that are here for the wrong reasons, however, we do our utmost to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a full refund of credits through our anti-scam policy.
In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team.
*Id's of members
*Screenshots
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.

We take such matters very seriously and will be looking forward to receiving your response at support@dating.com.

Philippines
1 review
14 helpful votes
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WORST DATING SITE
May 12, 2020

I just left dating.com yesterday. I was so disappointed. I paid for the subscription of 9.99 dollars which I've known yesterday that it is monthly. The day after I subscribed I thought I can chat with men at the site but to my surprise. I still need to pay for credits in order to talk to men searching too. I paid 20 credits and that cost 15.99 but to my disappointment I used that for only less than 5 minutes. I told myself this dating site is only for the rich and famous. To summed it up I spent more than 400 dollars very dissatisfied. U will pay 10 credits if u open an email but first time I made an email which the website say only 10 credits I bought first 20 credits after sending my email I have no more credits anymore that means 1 long email cost you 20 credits. Oh boy, more than the meter of the crooked taxi driver. ZYou will pay every activity even just opening the pictures sent to you by men searching, u have to pay for credits I can really say it is a worst dating website, a scam website. Pls. Don't ever join this scam website which all men seems like u and want to marry u. Don't try to join you will lose a lot of money getting nothing but all disappointment. Searching men are always on line. As if they don't have jobs to do. It is like programmed and manipulated. They don't want u to mention Facebook whatsupp etc.

Date of experience: May 12, 2020
Alexander S. Dating.com Rep
over a year old

Dear Liza,
Unfortunately, we don't have a flat fee, every credit spent on our site is used to support all of the departments that ensure you have a safe and enjoyable time on our site while being able to build a relationship with a special someone. We will be happy to assist with your concerns regarding the billing system or members on the site, please contact us via support@dating.com.

Utah
1 review
0 helpful votes
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I took my time and went on many dates until I Eva and I found each other! I recommend Dating.com and give the advice for searchers to be patient. Love doesn't happen instantly.

Date of experience: July 24, 2017
Belgium
1 review
2 helpful votes
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I had been on a few dating sites and was soooo fed up with the huge amounts of fake accounts. I read the reviews for this site & thought I'd give it a go - bad move. I used dating sites be

Compared to the amount & calibre of replies I got on other sites I was gobsmacked by how many messages I was receiving here - had I suddenly become irrisitable? It was then that I started to compare the messages I was receiving. So many widowers, Dr's, CEO's who were apparently off camping, in their fancy cars to work on their already perfect bodies, somewhere in nature! Also almost everyone seemed amazing (and despite my set filter YOUNG as in 26 but a Dr!). There are apparently some real people on this site but I ran out of credit before I found them I have to agree with another review that said they thought this was just a very costly but very cleverly designed dating site.
I'm currently waiting for a reply from Customer service as I made a mistake when trying to cancel my recurring payment via PayPal.

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 27, 2020
Alexander S. Dating.com Rep
over a year old

Good day!

Thank you for your feedback.

Nowadays there are a lot of successful people living an online life - it's quite a normal thing for 2020-2021. Everything is going on online, life as well.

To ensure that you have a safe and enjoyable time on our site building a relationship with a special one is a very recourse-consuming process. The payments are involved so that we could 24/7 be around and give you a hand when it is needed. Plus you get anti-spam protection, constant updates, etc. That´s why the prices are what they are now

However, if you have any questions about any profile or the website in general please let me know. I would be happy to help.

Philippines
1 review
1 helpful vote
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Nataliya
October 31, 2023

However this site is money scam when I asked a girl they totally reply different $#*!ing scam this girl are scammer they also have pre recorded stream in livebeam

Date of experience: October 31, 2023
Alexander S. Dating.com Rep
over a year old

Hi! We have the Anti-scam Policy in use. We fight hard against fake profiles and scammers. If you think that a profile isn't real, please send a direct link to our customer success team support@dating.com. We appreciate your help.

India
1 review
2 helpful votes
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Excellent
July 18, 2019

This is the one of the best among other or çomparing to other online dating sites. It help me a lot to a search better partner in my life. So I will highly recommend from my side

Date of experience: July 15, 2019
Sweden
1 review
0 helpful votes
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I was happy
August 3, 2018

I was happy with my first and only experience on a dating site. All of my contacts were pleasant. I don't have any other sites to compare to but I found this site to be very helpful and easy to use.

Date of experience: July 31, 2018

Overview

Dating.com has a rating of 2.6 stars from 1,192 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dating.com most frequently mention fake profiles, customer service and credit card. Dating.com ranks 642nd among Dating sites.

service
293
value
293
shipping
7
returns
7
quality
288
This company responds to reviews on average within 4 days
+438