website thubmnail of Dating.com

Dating.com

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Philippines
1 review
10 helpful votes
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Scam
October 31, 2019

This site only after for your money, if they really what to connect people they shouldn't be charging money... Maybe then they'll have a a good rating, alot of then girl will start to chat with after having an account. How much you need to spent for all of those girl. I even wonder if they are true firls or fake...

Date of experience: October 28, 2019
Viacheslav F. Dating.com Rep
over a year old

Dear Frederick,

We are sorry to hear about your concerns about our pricing policy. Our prices may seem a bit high, check what you get for it: anti-scam protection, constant updates with new exciting features. You can look at it from this side: you are paying for a great experience and emotions and we are doing our best to provide that experience to you. We are available at +18889809770 at any time. You can also share your concerns via email support@dating.com.

California
1 review
1 helpful vote
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Spend money for nothing. It's too expensive, profile fake, it's not worth it. Never can to take emails, no phone numbers, always excuses

Date of experience: May 5, 2024
Alexander S. Dating.com Rep
over a year old

Hi Mayra! Thank you for the review. I am sorry that our premium rates left you with doubts. There are few reasons why our app is not the cheapest, One of which is because we invest in the safety of our members thus we are partnered with a team that ensures our anti-scam policy is strictly in practice. To save up, Try an online chat, It costs 1 credit per minute against 10 credits for 1 email and a reply comes in faster. Please be informed that we provide our members the full freedom to have a much personal connection with their matches thus exchanging contact information is readily made available through video chat or Present delivery. Do contact us at support@dating.com for more details.

Singapore
1 review
12 helpful votes
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Worst Site Ever!
July 17, 2018

I signed up this site 3days ago and used my card to make payment. Since it doesn't require any OTP to charge they did charge twice without my permission. I tried to Whatsapp the Customer Service, but no response at all! Now I wanted to deactivate my acc and there is no way to deactivate it.

Date of experience: July 15, 2018
Switzerland
1 review
10 helpful votes
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It is a scheme
August 23, 2023

The fake profiles, corresponders are not real, staying on line for months and years, without making an effort to meet in real, requesting virtual and real gifts. It is a scheme, after providing the data to the site, requesting compensation for ´ pr0ved » fake profile, the site refuse to close rue fake profile or compensate the loss. Example: Adam from Zurich - real residency Ukraine and real name Segiy Lotokhov, business partner of dating

+2
Date of experience: August 23, 2023
Alexander S. Dating.com Rep
over a year old

Dear User

Thank you for your feedback. We are sorry to hear about your dissatisfaction.

Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.

Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile).

If you find such profile please send us link at support@dating.com

Sweden
1 review
1 helpful vote
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I still can't believe my luck, the first person i contacted and we are in a loving relationship. How much was Dating.com or just blind luck i can't say but we wouldn't have met if we weren't both using the app.

Date of experience: May 6, 2018
New York
1 review
19 helpful votes
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What a joke
November 10, 2018

This is such a scam of a a dating site I've ever seen. I was skeptical about putting my card on this site so I purchased a prepaid visa. Welll they don't accept it and when I tried to sontact them several times they never replied and so I figured when one of my many suitors contacted me I told them I'm nit a paid member and asked them to contact me on face book. They completely ignored my suggestion and sent me messages that I swear must have come out of a fortune cookie. The messages these guys send me are the strangest messages I've ever read. This is sooo bogus and such a scam It's makes my head spin. And Ben though they know I'm not a paid member they keep sending me emails as well as messages they r the strangest messages I've ever herd they speak in riddles n on top of that they don't make any sense. Do not I repeat do not go near this site. The same men are on line 24/7.

Date of experience: November 6, 2018
Canada
1 review
1 helpful vote
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Tgay hire some guys to send you messages and keep you in app to pay more and after a short time you credit is gone in the middle of chat, again you persu pay and pay.it took time for me understand all is a dirty play to rub our money. Never trust them.

Date of experience: June 5, 2023
Alexander S. Dating.com Rep
over a year old

Dear Marzieh,

Hello and thank you for your feedback. According to the policies of our app it is strictly forbidden for anybody else to write on behalf of the members or upload photos of other people on their profiles. It's also strongly prohibited to be compensated for using the platform. If we find any violation of these rules we will ban the member and refund you the credits.

Pakistan
2 reviews
0 helpful votes
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Good Website
October 7, 2023

Dating.com is a dating website that has a lot of users. The website has the potential to be very successful if they manage to monetize the site correctly. Their site is very user friendly and the user interface is very easy to navigate.
I came across their site from the link on kik, and I decided to check it out. I have to admit that I was very impressed with the site and I decided to sign up. I think this site has the potential to become a best in the world.

Date of experience: January 12, 2023
Bangladesh
1 review
0 helpful votes
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Adult dating
April 25, 2020

This site is 18+ people.its a dating side. I use this side and I'm very setified for this side. Because I founded my gf in this side. Now I'm very happy. You try this side. I think you got your gf in this side.so why wait got this side.

Date of experience: April 24, 2020
Sweden
1 review
0 helpful votes
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I met my gorgeous wife
August 20, 2018

I met my gorgeous wife through Dating.com and I can't say how grateful I am for the existence of such honest and eye-opening service.If I hadn't signed up almost by accident once, I wouldn't have met her.

Date of experience: August 17, 2018
Philippines
1 review
10 helpful votes
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TOTAL SCAM!
May 10, 2018

Beware of this site! They will continuously charge your credit card without you knowing. I was charged 2 times for 15.99 which I didnt approve of! I had to block my credit card! Facebook should remove their ads for this is a total motherf*ckin scam!

Date of experience: May 8, 2018
Maria M. Dating.com Rep
over a year old

Hello Mee!
Sorry to hear about your payment issue. Please contact our support team at support@dating.com and our managers will review your profile and refund if the charge was erroneous.

Australia
1 review
1 helpful vote
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Worst website ever.
January 8, 2023

All the positive review here are fake 100%.
You are ripped off at every chance. You cant open any email unless you keep paying. You recieve tons of fake messages from the wesite itself. Which is outragious. You cant believe any other legit interest after that... What a shamless cheap scam.

Date of experience: January 8, 2023
Alexander S. Dating.com Rep
over a year old

Dear Lily, Thank you for taking time for sharing your concerns.

Please accept my sincerest apologies for the experience you have had whilst using our communication platform.
We do our utmost to ensure you are fully protected on our website however, we understand that there may be a small minority of our members that are here for the wrong reasons however, we strive to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a full refund of credits through our anti-scam policy (considering the fact that they are verified members and have a badge on their profile).
In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team.
*Id's of members
*Screenshots
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.
This ensures that the complaint can be processed in one email and does not prolong the process for you by asking for more information.
I will await your response at support@dating.com

Portugal
3 reviews
6 helpful votes
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This site, along with it's affiliated sites, are a true SCAM! You must purchase "credits" in order to read/respond to chat + emails which will cost you a lot of money just to find out entire profile you were communicating with is FAKE! I found NUMEROUS profiles REPORTED as "fake" directly on a website plus directly REPORTED all the fake profiles directly to Dating.com with links. Their response? They did NOTHING! Be careful if you join! You will be paying for untrustworthy site, profiles and a complete business which needs to be completely shut down. What a disgrace this company and its affiliates actually exist and continue fraud, every minute of every day.

Date of experience: May 26, 2023
Alexander S. Dating.com Rep
over a year old

Dear Kelly,

Hi! We have the Anti-scam Policy in use. We fight hard against fake profiles and scammers. Please send us a link to a profile you experienced issues with to support@dating.com and we’ll personally check the profiles again for you.

Bhutan
1 review
139 helpful votes
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Scam
September 30, 2020

Not only is the profiles false and created to scam you but false advertises as having unlimited messaging for premium subscription. Complete lie don't bother. The support team never responds

Date of experience: August 15, 2020
Mexico
3 reviews
8 helpful votes
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As many people know, this website just works like a Slotmachine, I'm very dissapoiinted becasue
You can only be in touch by paying money, comparet to others places it's too expensive!
The verified profiles are totally fake, profiles that are not verified are real people.
Why should you buy a present to exchange information? That´s not logical!

Don´t waste your money here and their other partners.

Date of experience: June 3, 2023
Alexander S. Dating.com Rep
over a year old

Dear KC,
Hi! Our prices may seem a bit high, but the money asked for the service goes for its improvement. Check what you get for it: anti-scam protection, constant updates with new exciting features. You can look at it from this side: you are paying for a great experience and emotions and we are doing our best to provide that experience to you.

Texas
1 review
1 helpful vote
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Zoosk subscription
June 22, 2020

I have been a member of the Zoosk dating site for some six months. Today (20 June 2020) I attempted to log into my account only to find that I could no longer access my account. Mind you that I had subscribed to this site. I call the customer service number to complain that my account has been hacked but only to find out that Zoosk had discounted my account. The individual that I was speaking to was from a foreign country because I couldn't understand her English. Which by the way, makes the customer service interaction even more frustrating. I asked her why my account was disabled. She gave me an explanation that I couldn't understand a word that she stated. I wouldn't advise anyone to subscribe to this dating site. With all the scammers on the site Zoosk disabled my account without any explanation. Buyer be aware.

Date of experience: June 20, 2020
Alexander S. Dating.com Rep
over a year old

Hi Tiger,

Let me kindly inform you that we are not Zoosk and we don't have any connections with that company. Right now you are writing to Dating.com :). If you have any questions about our site (Dating.com) please tell us and we will be happy to answer. Consider trying our site out, I'm sure you will have a lot of fun.

Germany
1 review
31 helpful votes
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Unfortunately i wasted some money before i realised i was corresponding to a scammer, fraud. STERLING T, 41. He is a popular member. Nearly 24/7 online. Always insisting only to chat or send e-mails on this dating platform.He is chatting two different woman at the same time. Maybe more! I have attached the correspondences. He hasn't recognised me and talking to me thinking i was a different woman. Never accepted to talk on social media. No where else is possible even if it is free! I talked to him from a new user account and the compliments were fix. Same sentences but different advertising of himself. Playing with people's feelings. For money? Is he working there as a chat provider or for what reason he is forcing women to subscribe and buy more and more credit... I ALREADY wrote a lot of complaint e-mails about it but his profile is still available on dating.com but my account is deleted right away. So disappointed. When i wanted to face him, started to talk about God and said i was scammer for testing him. He hasn't even felt ashamed. Please be very careful. ANTONY 40, PARIS is fake too. Be careful precious women...

+4
Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 6, 2021
Alexander S. Dating.com Rep
over a year old

Dear Elif,

Thank you for your feedback.

I'm sorry to hear that. Perhaps, there was a little misunderstanding between you and him?

Being online is quite a common thing in 2020-2021, especially during lockdowns around the world. You can talk to him or find someone more old-fashioned, who likes offline much more.

Sometimes men can use the same words and compliments communicating with different women. Some women do the same. Is this bad? I doubt that.

Yes, members can communicate with different people here, just like in real life - we never frame ourselves in communication with the only human.

However, if something makes you uncomfortable, the best way of resolution - is a conversation! Have you tried discussing that with him? Discussing, not pressing, or attacking. Maybe he could have explained himself and both of you could find some solution for you.

Please let me mention communication with different people is not a scam. Any of us communicate with different people each day just because it's human nature. We can't live without society, without communication and communication gives us a feeling of being in society.

Egypt
1 review
5 helpful votes
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I joined Dating.com 2 weeks ago, first I just was reading introduction e-mails from members, I agree with the majority reviews in here, that so many profiles are fake. When I decided to upgrade by membership, it was by 19.90$ for 150 credits, when I filled it for Datemy Age up with PalPay, its didnt go through and 1 second later gave me the option of 49.90$, I thought I pushed something wrong, so the chance of getting this offer with 19.90$. I bought the membership with 49.90, answered 8 chats and read about 5 answers, an hour later in was written that my credit is gone, for 8 short messages and reading 5 answers 50$!
Today I decided to get the offer of 19.90 $ for Eurodate, same think happened, its didnt go through and the second later it was an offer of 49.90$. I contacted live chat, they dont help at all. I want to unscribe from this cheating site

Date of experience: June 24, 2020
Bulgaria
1 review
3 helpful votes
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Women, regular women using dating.com – be very careful and check the men you chat with. There are several fake profiles.
If he denies to make a video call with you, needs days to make a photo or video for you, rejects any other way of communication and insists to contact you only on that site – this should be a big alarm for you. This profiles bellow are fake. I don't know if and if yes - how the real persons are involved, but you should know that you are not talking with the men on the pictures. Some examples:
Lars, 46 from Oslo on Dating is Ukrainian actor and model Rey Eremey.
Oscar, 46 from Los Angeles is Russian model and actor Dmitry Koshelev.
Dean, 49 from Berlin is Russian model Dimentij Romashov.
And my advice: When you chat with a "Popular member" copy his picture and check it with Google images or review sites with Russian, Ukrainian, other country or global models. You will find many surprises.

Date of experience: January 19, 2022
Alexander S. Dating.com Rep
over a year old

Hello Kristina.
We agree, not 100% of our members are real. However, we do our best to fight them. So we would appreciate it if you contact us with the details about these members, so we could check.

GB
2 reviews
0 helpful votes
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Scammers
August 23, 2022

This site keeps taking my money with out giving me any credits. I paid £15.99 twice on the 21st of july and never recieved credits but according to them ive used them i never chatted to any ladys after i paid. Trying to explain to them is like talking to a brickwall

Date of experience: July 24, 2022
Alexander S. Dating.com Rep
over a year old

Hi there Kenny! Thank you for your review! We're truly sorry to hear about the inconvenience! Looking into your account, we can see that after purchasing the 20-credit package twice on the 21st of July, you had indeed used up the credits on the email service, and later on the Let's Mingle service and Video chat. Please feel free to reach out to us anytime at support@dating.com and we'd be happy to provide your recent credit expenditure and a price list of our services for your reference anytime! We look forward to your message and hope you can give us a chance to create a better experience for you!

Overview

Dating.com has a rating of 2.6 stars from 1,191 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dating.com most frequently mention fake profiles, customer service and credit card. Dating.com ranks 639th among Dating sites.

service
293
value
293
quality
288
This company responds to reviews on average within 5 days
+438