website thubmnail of Dating.com

Dating.com

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Mexico
1 review
12 helpful votes
Follow Vicente S.
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Be careful. I have been using this site for a few years and I have found plenty of fake profiles. I have received emails from girls who have boyfriends. I know this because I found them on facebook. I let them know about this and didnt reply. The worst thing is that the same ladies contacted me again through other partner sites like Amolatina.com like nothing happened. Very weird. I am sure they were not the ones sending the messages.
This site is tries to make you spend money and I have the feeling they even hire ladies to deceive men and make us spend money.
Very bad and dishonest site.

Date of experience: June 25, 2018
Maria M. Dating.com Rep
over a year old

Hello Vicente!
We review all complaints that we receive as we do not want to hurt the reputation of the website which is why we take such matters very seriously. If you have suspicions regarding any member please send a letter to our support team and they will proceed with the verification process.

GB
1 review
3 helpful votes
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Fake photos
February 20, 2022

I had been speaking to a 'popular' member for over a year and recently accidently found out his photos were fake - not of him at all! I was gutted to have been deceived, When I cancelled my membership I was asked why and I told them, sent them links to the real persons instagram and the fake members profile and he is still there. Some of my friends are still getting the auto emails saying he is interested in them. So Dating.com and Datemy age are still actively encouraging paying members to message (at huge cost) a popular member whith a fake profile!

Date of experience: January 21, 2022
Alexander S. Dating.com Rep
over a year old

Hello Sally.
We are so sorry to hear about such an experience. Please reach out to us, so we would review your case once again, as we take such cases very seriously - your safety is our priority here. No one is allowed to misuse the website. Once you contact us, we would also let you know about cheaper ways of using the website!

South Africa
1 review
9 helpful votes
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It's a Scam
July 8, 2019

They put fake profiles, they all claim to be lawyers, doctors etc, but content of English they speak it's horrible, each time u want to chat, the site asked for rediculous amount of money be fore u can open a mail or before u can send a mail or message, like R169 per email

Date of experience: July 5, 2019
Daria S. Dating.com Rep
over a year old

Dear Palesa,
We fight hard against fake profiles and scammers. Please send us links to profiles you experienced issues with to support@dating.com and we’ll personally check the profiles for you. We will be happy to address your concerns regarding our site's prices and policies.
Kind regards,
Daria.

GB
1 review
1 helpful vote
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I only joined for one month and paid for one top up up credits for £15.99, but they have charged me for this a total of 4 times. I have tried to contact customer services with no success. I have serious doubts that The majority of women on their site are not real as they amazingly youthful for women in their late 50s and 60s. I was inundated with emails fro women on their site who were not within the age group that I specified. In addition I was bombarded with up to 150 a day emails from a sister company Date My Age to which I had not subscribed. It took several attempts to unsubscribe from this site before the emails eventually stopped. Use this site at your peril it is not what it seems.

Date of experience: May 25, 2021
Alexander S. Dating.com Rep
over a year old

Hello Paul,

Thank you for your feedback.

I am sorry to hear about such an experience. Please contact us at support@dating.com, so we would be able to check the payments, age preferences, and a number of incoming messages.

Philippines
1 review
6 helpful votes
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Scam and they are bots
September 10, 2020

This site are a lot of bot and scam, one of friend who is model. His picture is using them a profile, and i asked my friend if he was signed to this site he told me no, it was Fake! How come they are claiming they are expensive because of anti scam proctection? And they are cheating you on you credit when you reply 1 word they will charge you for 2 credits so site is scam beware! For sure will erase my review because most of the members are bot

Date of experience: August 11, 2020
Hungary
1 review
17 helpful votes
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Dating.com stole my money! I was just browsing and they stole 18.99 EUR from my account! First I paid 2,99 EUR and today they stole more! I asked them why did this happen and they said it is not refundable and I used almost all of them! They stole my money some minutes before this, I didn't do anything! I want my money back!

Please somebody help me! :(

Date of experience: February 24, 2019
India
1 review
22 helpful votes
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My lovely experience is all because of this site i joined with the hope of getting the lady of my dream so on July 2019 i joined the site with the scare of scamming as most dating sites are known for that so i was chatting with a lady from maripuol for like 4 months and i decided its best if i can try go meet her through her agency so the agency organised on how i was to reach there because i had never been there. So my meeting with the lady was wonderful though i still had my fears about scamming i decided to meet her family for me to be sure she was serious and to my surprise she was very excited abt it. So we visited several places with her they have a very beautiful country and guess what i plan to relocate start a business and marry the ladies some of the virtues i loved in her are like patience, honesty, intelligence and also very loving.

Date of experience: November 14, 2019
Pakistan
1 review
42 helpful votes
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Awesome site
August 22, 2019

My lovely experience is all because of this site i joined with the hope of getting the lady of my dream so on July 2019 i joined the site with the scare of scamming as most dating sites are known for that so i was chatting with a lady from maripuol for like 4 months and i decided its best if i can try go meet her through her agency so the agency organised on how i was to reach there because i had never been there. So my meeting with the lady was wonderful though i still had my fears about scamming i decided to meet her family for me to be sure she was serious and to my surprise she was very excited abt it. So we visited several places with her they have a very beautiful country and guess what i plan to relocate start a business and marry the ladies some of the virtues i loved in her are like patience, honesty, intelligence and also very loving.

Date of experience: August 18, 2019
Spain
1 review
4 helpful votes
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This site been created just scamm people on big money. They want charge you for eveything but previously they say you can chat with members for free except Popular members. As you look they are all of Them Primer members. More over I think they have team who start chatting with you sending messages and letters in this way they charge your credit. I lost a lot of money on their website because they say yiu buy membership for 328 euro and you can chat For free. Obviously they are spammers because all people here are millionaires and doctors but when you chat with them they don't know how to speak properly English or they send you template. One of their members ask me to buy credit card for him and o reported is spam. They remove him first and then I see him online again. They hire people from India to write these messages and chat with us just taking money. You have to never ever go on this website.

Date of experience: August 9, 2022
Alexander S. Dating.com Rep
over a year old

Hello Rimma! Thank you for your review! We're truly sorry for any inconveniences you've had to face! Seeing from the available potential matches around your location, there seems to be plenty of non-popular members waiting for your message! Kindly try using the Search to target your criteria for potential matches based on location, age, interests, availability for Video chat and more! We implement a very strict Anti-scam policy on the platform and check and verify accounts regularly for your safety! Being an international communications platform offering premium service, we do attract many active members on the app from across the world speaking various languages. It is therefore not strange to come across different accents on the site! Please feel free to reach out to us anytime at support@dating.com so we can assist you further with any issues you might be experiencing! Kindly rest assured that any breach against our policies is not tolerated on the platform and we urge our members to report anything suspicious so we can take appropriate measures asap! We hope for your understanding and would be happy if you could give us another chance to create a better experience for you!

North Dakota
1 review
28 helpful votes
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Fake site designed to literally SUCK money out of you. Has little or nothing to do with ACTUAL dating. Might be a prostitution referral site, except no way to make direct contact with anyone off the site.

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 11, 2017
Israel
1 review
0 helpful votes
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Very bad site
April 18, 2022

There are a lot of false women on this website that say that they don't want to chat by e-mail. They are doing this because they want you to pay money for credits that are needed for chatting. Liers and cheaters! As all this world full of lies.

Date of experience: March 19, 2022
Alexander S. Dating.com Rep
over a year old

Hello Avraam.
We are so sorry to hear you believe that way. Perhaps, people just need some time before disclosing their personal details online, don't you think? Just give them some time and let it go in a natural way! Please reach out to us, so we could guide you through.

Erin J.
Australia
1 review
16 helpful votes
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Stay away
December 17, 2019

I do not recommend this site to anyone. The profile are 100% fake please do a photo search on the individual your talking to . It will show you the person your talking to is fake . I talked to three man here and they were fake they weren't the person in the pictures . I can name many and I have 100% evidence. Don't waste your money and emotions here find someone in real life .

Date of experience: December 14, 2019
Alexander S. Dating.com Rep
over a year old

Hi Erin,

Thank you for your review.
Hi there! On our site, we have a very strict security policy, as the security of our members is the top priority :). If you think that a profile isn't real, please send a direct link to our customer success team support@dating.com. So yes, if you have any information that can confirm that profiles are fake, please send that info to us
We will wait for your message :)

Myanmar
1 review
0 helpful votes
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Good feedback
June 27, 2021

I realize that a many individuals are disappointed due to the COVID-19, swelling, joblessness, counterfeit connections or might be because of lockdown. Dating.com is the lone site that is offering the ideal answer for the individuals who need to have an adjustment of their life. The webpage has an internet dating stage at a sensible cost. I have been told by my companions that every one of the profiles are genuine. Goodness coincidentally, I am another part yet my companions are old individuals and they are extremely content with the administrations of dating.com.

Date of experience: June 27, 2021
Greece
7 reviews
35 helpful votes
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Scammers
September 30, 2022

Most of the members maybe 90% are fake profiles with models and call girls! Many scammers that trying to get your money.It happens to me twice!
Also members "APRIL NICOLE" and "DORRIS KUME" are scammers fake profiles (trying to stole money) that steal photos from the original persons without knowing!
I had also sent 2 messages in their help center tell them about these scammers and no one answer me. Τhe conclusion is yours to make.

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2022
Alexander S. Dating.com Rep
over a year old

Dear Harris,

We are sincerely sorry that you have experienced issues on our platform. We do not tolerate any kinds of scams on our platform. You can learn more about our policies here: https://www.dating.com/people/#dating-securely

We would really appreciate it if you could provide us with your ID number and all the details of the members with whom this situation occurred, and we would be happy to take measures against them.

We are looking forward to your email to support@dating.com.

Greece
1 review
0 helpful votes
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I recently use the site Dating.com. There are a lot of profiles. The site is wonderful. It offers a lot of services and communicative tools to keep contact with daters. They are very useful and effective.

Date of experience: November 21, 2018
Brazil
1 review
0 helpful votes
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The best dating site of world for very serious relationships and perfect way to trusted connection. The most trusted specialty logistics company in all countrys. Not bad, no complicated and no overcharges

Date of experience: January 16, 2020
Chile
1 review
9 helpful votes
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Scam
January 18, 2020

Most of the profiles are fake or they use the site for free. Good looking guys to lure people that genuinely want to finsd love. I don't what this site is stil allow when it is a rip off. Don't use it

Date of experience: January 15, 2020
Alexander S. Dating.com Rep
over a year old

Hi Sandra,

Has something happened to make you think so? On our site, we have a very strict security policy to protect our customers: https://www.dating.com/people/#dating-securely. If you experienced any issues, please tell us and we will do our best to help: support@dating.com
Let me kindly inform you that a lot of members attend professional photo sessions before activating their profiles on our site, that's why it's not strange to see a lot of beautiful photos:)
Also, you can always try applying for the Free Membership yourself. For more details please contact our customer success team: support@dating.com
I wish you all the best.

Pakistan
2 reviews
0 helpful votes
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Expensive yet Worth Trying
November 22, 2022
Updated review

A few months ago, I came across this adult dating website. I created account and I wasn't aware of the fact that they charge on the time of account creation. So, I paid for the subscription and continue using the site.
I used the site for about 3 months and my back account was empty. I recharged my bank account again for the site. As it arose keen addiction in me but soon I left the site because I got busy in my personal life. I am still receiving emails from the site and may be in future I will buy its subscription again.

Date of experience: November 22, 2022

Expensive but Worth Trying Site
November 21, 2022
Previous review

A few months ago, I came across this adult dating website. I created account and I wasn't aware of the fact that they charge on the time of account creation. So, I paid for the subscription and continue using the site.
I used the site for about 3 months and my back account was empty. I recharged my bank account again for the site. As it arose keen addiction in me but soon I left the site because I got busy in my personal life. I am still receiving emails from the site and may be in future I will buy its subscription again.

Date of experience: November 21, 2022
Virginia
2 reviews
10 helpful votes
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This site does a great job of connecting people from all over the world. If you're looking to simply chat or flirt, this is the site for you. However, don't trust if you want something serious! Most men on the site are quick to speak of Love & Marriage without taking the time to get to know you, nor are they willing to pursue a genuine relationship! It's Fake Flattery! Free members are encouraged to talk to you to keep you interested in sight. It's Just a Game! DON'T WASTE TIME, MONEY or EMOTIONS!

Date of experience: September 21, 2019
Daria S. Dating.com Rep
over a year old

Dear Gabrielle,
We are sorry to hear about your unsatisfying experience with our members. Please send us links to profiles you experienced issues with to support@dating.com and we’ll personally check the profiles for you.
Kind regards,
Daria.

Belgium
1 review
1 helpful vote
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Big rip off
June 7, 2023

This is just a money pit, to just chat will cost you a fortune and to get real contact is practically impossible, then the question if you will get a contact info to a real interested person or some1 that will never contact you, its just another business model to empty your pocket

Date of experience: June 7, 2023
Alexander S. Dating.com Rep
over a year old

Dear Krijn,

Hi! I am sorry that our credits system may be a source of your disappointment at our website. Indeed, using certain services costs a fixed number of credits. Our app is not based on the free-to-use model, but for the money you pay you to get anti-scam protection, constant updates, 24/7 Support, and more. You can look at it from this side: you are paying for a great experience and emotions and we are doing our best to provide that experience to you. A good experience is a great investment of money.

Overview

Dating.com has a rating of 2.1 stars from 1,191 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dating.com most frequently mention fake profiles, customer service and credit card. Dating.com ranks 642nd among Dating sites.

service
293
value
293
shipping
7
returns
7
quality
288
This company responds to reviews on average within 3 days
+438