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1.7

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DailySteals Reviews Summary

The company has garnered mixed reviews, with some customers appreciating the initial value and product quality of their purchases. However, a significant number of complaints highlight persistent issues with customer service, including delayed shipping, incorrect items being sent, and inadequate support during return processes. Many customers express frustration over unresponsive communication and unresolved disputes, leading to a perception of unreliability. Overall, while there are occasional positive experiences, the prevailing sentiment reflects a concerning trend of dissatisfaction regarding service efficiency and customer support, suggesting a need for improvement in these areas.

This summary is generated by AI, based on text from customer reviews

service
85
value
78
shipping
83
returns
68
quality
73
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Texas
1 review
0 helpful votes
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Damaged goods
October 23, 2018

I was blown away when I received my copper pan that came in just a flimsy envelope. Of course it was damaged! I emailed the company. They asked for pictures and I sent them right away. I have now received 2 responses to wait 2-3 more days because they have to wait for their supplier to get back to them? Shouldn't they be more concerned with customer service and taking care of the situation? Horrible customer service!

Date of experience: October 23, 2018
Illinois
1 review
0 helpful votes
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Ordered Bluetooth watch
October 15, 2018

I live in South Carolina I ordered it end of Augustsomehow it got sent to Oregon!? And now I'm told I'm out that $$ as it wasn't their fault? Hmmmm sounds like it to me? Won't be buying from here again! I called post office there they said it's gone! No one lives at that address! Emailed daily deals they don't reply! Great! Don't waste your time and money

Date of experience: October 15, 2018
Washington
1 review
1 helpful vote
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Almost 4 weeks ago I ordered a Hoover Steam Mop. My packaged arrived 2 weeks later and it wasn't what I ordered. What I received was an indoor/outdoor TV antenna. Close right, NOT. There is no phone number you can call and after more than a week someone finally acknowledged me. Told me to send the item back, they provided a Fedex mail label but now I have to find a Fedex store and drop it off. Not happy that customer service would not place a call pick up for their mistake. In addition, they won't mail me my product until they see movement on the return. Their mistake has become my problem. It has taken two week to come to this and I only have 7 days to mail it.

I'm so irritated I told them I would mail it back but to cancel my original order and refund my money.

Seriously the worst customer service I've ever dealt with. DO NOT BUT FORM DAILY STEALS.

Date of experience: October 14, 2018
California
2 reviews
1 helpful vote
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I sent four emails telling them that the floor mats that I ordered and God were coming apart when I opened up the package. I have heard nothing from them. Never never never order from them again

Date of experience: September 27, 2018
New York
1 review
0 helpful votes
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I bought a portable battery pack from TYLT on DailySteals.com, which not a lot of people would be familiar with, because they were on sale for a good price. I was a little bit skeptical because sites like these are usually known for bad business, and I was 100% right. The product was described to be new in a retail packaging.

When I received the product, it came in a bubble wrap envelope with no other protection --no packaging, no box, no bubble or foam fillers, and it was also missing the power brick for the charger. I complained about this via email because the receipt said to contact them if I wasn't 100% satisfied, but they didn't care to reply to the email.

These people stand for unprofessionalism. They lie about their products just to get rid of their inventory. They claim they'll fix any wrongs they caused without following up on their promise. They also use a Shopify account which is a pre-made service and doesn't even mask the web address, which I used to do back in 2003 when I was selling stuff online as a hobby.

Date of experience: September 24, 2018
Kansas
1 review
1 helpful vote
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I ordered a 10 pack of nail polish. It took many weeks to get to me, and once it arrived the bottles were in the box without any padding. Sadly one of the bottles shattered and got polish all over the box and rest of the bottles. The good news is, the bottle that shattered was the EXACT same shade as 2 of the other bottles in the box. I will not be ordering from this company again.

Date of experience: September 21, 2018
Virginia
1 review
0 helpful votes
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No Reply for Damaged Goods
September 21, 2018

I ordered a 10 pk of Nail Polish. One of them leaked and the box and contents are a mess. Have emailed 3 times and used Messenger. They will not reply. I need to know how to return and get a refund.

Date of experience: September 21, 2018
Minnesota
1 review
0 helpful votes
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Won't give me a return #
September 16, 2018

I immediately asked to return a laptop when we opened the box. I have given them my reason twice. I have been corresponding with them for 3 weeks.

Date of experience: September 16, 2018
Michigan
1 review
1 helpful vote
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Terrible customer service
September 8, 2018

Hope your product works when you order it b/c if it doesn't getting a refund is the biggest nightmare imaginable. Customer service won't be bothered to respond to your inquiries unless you dog them repeatedly, and even then it doesn't look like I'll be able to get a simple return and refund.

Date of experience: September 8, 2018
Ohio
1 review
0 helpful votes
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The ad stated bike seat... regular $19.99 marked down to $5.99... it's NOT a bike seat!... it's a cheap seat cover!

Date of experience: September 8, 2018
New York
2 reviews
3 helpful votes
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Horrible
September 2, 2018

Never again! The only steal on this site is them stealing your money. I thought I was getting a bargain "10 different maybelline nail polishes for $11.99" they pick them for you so you don't know which color you will get, which was fine. The problem was that I got 3 same black ones, three same navy, two same dark blue, a lighter blue and white. Don't be fooled like I was.

Date of experience: September 2, 2018
Pennsylvania
3 reviews
0 helpful votes
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Impossible to get in touch with anyone. Received a bad phone, they only have email contact and have failed to respond. Do not buy or support these guys.

Date of experience: August 16, 2018
Georgia
1 review
0 helpful votes
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Ordered a military bag

When the bad was ordered, the shipping address was missing the apt number. I caught up on the error, and edited the shipping address, long before they even shipped it out, solve they said they couldn't ship it out due to the error. So it was shipped out, and to my surprise it was shipped out with the apartment number missing... Seriously?

It went out for delivery but couldn't be delivered due to the error. I have been emailing jammin butter repeatedly, and they have not responded to any emails. Now i spent hard earned money for nothing at all... Poor service! Theives... They have no point of contact.

Date of experience: July 28, 2018
Minnesota
1 review
0 helpful votes
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I ordered my item almost 2 weeks ago and USPS still says they have not received the package from daily steals. They took my money but did not send the product, I have sent emails and have gotten no response. Maybe a bad review will get them to listen.

Date of experience: June 25, 2018
New York
1 review
0 helpful votes
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My experience with daily steals could not have been better. Though I unfortunately had an issue with the product I received, the merchant was understanding and allowed me to return it for a full refund. The whole transaction was pleasant and easy. I would definitely see myself ordering from them again in the future!

Date of experience: June 19, 2018
Ohio
1 review
0 helpful votes
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Google pixel junk
June 11, 2018

I recently purchased two google pixel phones. Nice looking phone takes great pictures that you cant use, cant send or receive pics, could be the cricket service that I signed up for. Just sick of getting ripped off by verizen after using the service since it was alltell. I have been trying every thing so for now. DONT BUY A GOOGLE PHONE "JUNK".

Date of experience: June 11, 2018
West Virginia
1 review
0 helpful votes
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I received my order sooner than expected! My items were just as described! I will be ordering again, soon!

Date of experience: June 5, 2018
New Jersey
1 review
0 helpful votes
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They were official Apple brand earbuds and we're already using them. Ordering was easy and they arrived on schedule. No complaints.

Date of experience: June 4, 2018
Pennsylvania
2 reviews
0 helpful votes
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What did I buy?
June 4, 2018

What exactly did I buy?
Really? I MUST use 100 characters to give you MY REVIEW? That's very interesting... I've never ever run across that 'request' before!

Date of experience: June 4, 2018
Tennessee
3 reviews
0 helpful votes
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Ordering was quick and easy. Tracking info was supplied quickly and the package arrived on time. Great shopping experience.

Date of experience: June 3, 2018

From the business

Daily Steals is committed to customer service and all-around excellence. We are dedicated to bringing you new, awesome deals every day. Shop DailySteals.com to find the best deals online for cell phones, apparel, computers, home goods and everything in between. We add new deals to our site every day on popular and new products. Whether you're looking for fun finds, discounts on designer brands or everyday essentials Daily Steals will deliver the steal right to you.


dailysteals.com
Founded in 2009
Spokane, WA, United States