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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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The staff helped me figure out which stands I needed for my cycle, and which pegs I needed for my cycle to worked with the stand.
Ordered on line. Easy to order. Quick delivery to local store.
Seat in great condition and all hardware was there. Love the new solo seat!
The right size and fit for my bike! Just what i wanted very satisfied
Marissa is very good at what she does. Marissa has good customer service and treats her customers with respect and values there option. She is a great manager and represents cycle gear as a valued employee.
Shipped quickly and they are superbly rubbery. Bet prices too without going to that monster-type place.
I'm a new rider, went into CycleGear to check out sizes was helped out by an amazing gentleman. We tried on Helmets, Jackets & Boots. I ordered my gloves & boots, they shipped fast! Now to find an XS Helmet!
The boots look and feel great. The sizing is Euro and the size translator to US size is true so pay attention.
I had a delay on the product delivery, the store mentioned 3 days and Customer Service mentioned 5 days, If i had known that it was 5 days I would had bought the products
Tried them on in store to get correct sizing and the order deal boots online. Sizing matched up great.
Store staff on Katy freeway houston are excellent - helpful - fun - knowledgeable
The particular size tire I was seeking seems to be in short supply, but I found it at CG at one of the better prices going. The unfortunate downside is CG mounting services are only available to those with a cager to carry in the wheel. No problem. I will proudly roll my metric into the vacant lot next to the Harley garage and get that wheel off.
I called the customer service number and they said I could return it to the store
No sense filling out the make model and year as I was sold a windshield with no mounting hardware!
We knew what we needed, they helped us find it. It fit perfectly and the wifey is happy! Thanks for all the help.
Caleb at the rancho store was very helpful and boots shipped quickly to my house
The staff was very informative and explained everything thoroughly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members