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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
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I saw a couple of YouTube videos about this skid plate installation. In both cases two of the four rear holes did not line up. I left the mount supplied with the kit loose and all bolts/screws linger up perfectly, then I tightened the mount bolts. I had to bend the skid plat on the left rear to allow space for the Honda OEM engine guards, but I did it with ease. It is a fantastic skid plate. I feel confident it will give me all the protection I need!
The staff is helpful and kind to everyone. Not only if you've been riding for years, or a newbie like me. They will actually work with you and give you suggestions and options. They treat you like a human being and not just another number walking through the door. I've received exceptional customer service every time I do there. Cycle gear is pretty much the chic-fil-a of motorcycles.
Great selection and fast delivery. Price was comparable to other but have location near me.
The new Redwood City Store where Joel/Mike and their crew are like friends when I go into a local bar or restaurant….I am greeted from the second my foot touches the showroom and from afar I feel like Norm from Cheers…It's not like welcome in but,'hey buddy how are things?' It's not salesman to customer instead it's a social friend experience….Attention to details are one thing but like a real friend follow up I get a callback because Joel knowing the importance telling me he looked further into my needs saying the rear brake pads are the same as the fronts and says he can get them from the warehouse in 3 days…..
Got what I needed not a talker just trying to finish this questionaire
Needed some new riding boots saw them from cycle gear and purchased
Very high quality parts, fast shipping, good customer service
East to use website with great selection and customer service.
Gave my email for another extra 15%off and it wasn't applied fell like I gave my info for no reason
Fits real nice for my hand size. Finger length was perfect for me as opposed to most Alpinestars gloves I've tried on.
Everything you want on one website
Quick efficient and priced right
Deals so good, you'll think it's your birthday‼
Ordered a bike jacket with a waterproof liner in it. Jacket came in, was very obviously returned by someone else. Waterproof liner was missing. HOWEVER, customer service was extremely nice and helpful, exchanged jacket in just two days, and I got a nice, brand new one.
Everything I got was more than I expected. All sizes were accurately displayed and came in perfect condition. Plus the stickers were a nice touch
Shipped within the given time period, product was as described and exactly what I needed
Store had the gloves I wanted, but not in my size. Employee that was assisting me checked stock in other nearby stores. None there either, so they helped by ordering the gloves I wanted in my size, and had them shipped to my door. Item that arrived in the one I ordered, and in the size I needed.
The product arrived in a short time after ordering and package was dropped with care. No damage to packaging or product
Every one there helps in finding what the product your looking for
Only place I was able to find what I needed. I did have to order it but the product was affordable and was taken care of quickly. The order was delivered when it was supposed to. I'll definitely be going there again.
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.