On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The staff were very knowledgeable and helpful.
I appreciated the level of support in choosing a helmet.
Got this within a couple days of ordering and I'm really happy with purchase! The only weird thing is I ordered two items and both came in different packages and separate days but overall still a great experience
Went to these folks, very professional and cut through the chase the first time around, thanks Cycle Gear!
I ordered a helmet. It was as described and came quickly. I like the fact if I have an issue with my purchase I have an actual store to return it to in person.
I get way too much email from Cycle Gear. And embedding a tracking image in every image on the email means I can't even read the email if I disable tracking, so what's even the point of receiving them?
Absolutely the best experience with buying gear for my bikes. Big thanks to Joe for his help and knowledge!
Easy to order. Quick delivery. However, I was disappointed with the tank bag I purchased.
Luis at the Orlando location was super helpful! He walked me through what I need as a new rider and made me comfortable. Very excited to start riding!
Product appeared in the jacket has expected. It showed up in a timely fashion, within a couple days.
I am satisfied with the shopping experience personal helpful..
Fast and easy very helpful on the product that you need and know how to get it done
Received product quickly and ordering process was simple would use again
A real guy greets you with a handshake and I was greeted with a handshake I appreciated their professionalism.
You guys are great…I've never had a bad experience. Also the Steel and Street leather jacket I bought is one of the best ever.
Everybody was knowledgeable and help me in every way
As far as the tire I was very happy with product but the tire machine was down and the sales person said they could mount the tire when the tire machine was fixed which might take two or three days to fix but they could not balance the tire because they did not have the part for the tire machine, which I don't understand because they mounted and balance my harley rear tire a couple of weeks ago
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members