business logo of CycleGear

CycleGearReviews 8,776

4.8

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
947
value
14
shipping
5,239
quality
8,563
This company responds to reviews on average within 4 days

Instant Feedback

25,464 reviews
Virginia
1 review
0 helpful votes
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Delivery
August 6, 2025

Bought a guardian bell for my significant order the moment it came back to stock online and had it shipped to my local store for pickup. When i got to the store, the packaging was all destroyed and the bell itself was damaged. It either looked as if it was already used or it was poor delivery. Luckily, there was another product of the same one in store that the associates replaced with mine.

Date of experience: July 22, 2025
Alabama
1 review
0 helpful votes
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Great company
August 6, 2025

Very good company and I will use this company for all my cycle gear. Prices are great also.

Date of experience: July 27, 2025
Colorado
1 review
0 helpful votes
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Easy parts order
August 5, 2025

Ok fast parts delivery good customer service close by for pickup

Date of experience: July 26, 2025
New York
1 review
0 helpful votes
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Cut
August 5, 2025

Overall the experience with your company was a positive one

Date of experience: July 26, 2025
Washington
1 review
0 helpful votes
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Trident Windscreen
August 5, 2025
Updated review

Needed a different windscreen for my Triumph. Saw that Puig makes one and Cyclegear carries them. Easy to find and order on the website. Even ordered a blemished one to save a little money.

Date of experience: July 26, 2025

Easy to find you item and order
June 21, 2025
Previous review

Easy to find you item and order.

Date of experience: June 11, 2025
Washington
1 review
0 helpful votes
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Only place to shop
August 5, 2025
Updated review

Easy to shop. I do wish they offered more products/brands..

Date of experience: July 26, 2025

Easy and convenient
July 25, 2025
Previous review

Easy and convenient

Date of experience: July 15, 2025
Connecticut
1 review
0 helpful votes
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Bilt Bluetooth Helmet
August 5, 2025

Easy to find what I was looking for on the site. Great prices and delivered fast so I can enjoy it on my recent rides!

Date of experience: July 26, 2025
South Carolina
1 review
0 helpful votes
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Replacement of battery under warranty
August 5, 2025
Updated review

I was disappointed the battery went dead in about 10 months and very happy the battery was replaced with zero charge to me including shipping. The replacement battery was poorly packaged with one sheet of thin bubble wrap around it and knocking around loose in a large box.

Date of experience: July 26, 2025

Everything worked
September 18, 2024
Previous review

Everything worked

Date of experience: September 8, 2024
Virginia
1 review
0 helpful votes
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Repeat customer
August 5, 2025

Fast delivery and good prices with the best selection. Great new gloves

Date of experience: July 26, 2025
California
1 review
0 helpful votes
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Good
August 5, 2025

My online experience was as expected. The store employee was excellent, courteous, helpful, and timely

Date of experience: July 26, 2025
Argentina
1 review
0 helpful votes
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Funcionó todo a la perfección
August 5, 2025

Fue muy fácil, la entrega está uno dentro de los tiempos comprometidos y los productos estaban perfectos

Date of experience: July 26, 2025
Michigan
1 review
0 helpful votes
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Cycle gear tire purchase.
August 5, 2025

Service was great. As usual and they did their best to clear up a problem we were having with the Sena 50s purchased from them. Difficulty getting full group patched in on mesh intercom. It's brought my faith in Sena down. Thinking of switching to Cardo.

Date of experience: July 26, 2025
California
1 review
0 helpful votes
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Delivery time
August 5, 2025

I'm a member and I was told the package would be delivered in two days and took them five days, main thing is I did receive the package but the delivery time was wrong, i understand things can happen to cause delays but this is not the first time

Date of experience: July 26, 2025
North Carolina
1 review
0 helpful votes
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Happy Customer
August 4, 2025

Very quick! Under 2 Business days between order in store and arrival at home

Date of experience: July 26, 2025
New Mexico
1 review
0 helpful votes
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New Shoei
August 4, 2025
Updated review

Got the helmet I wanted fast 3 days
Buying online was hassle free

Date of experience: July 25, 2025

Got the helmet I wantedCannot figure out a way to...
July 24, 2025
Previous review

Got the helmet I wanted
Cannot figure out a way to get it cheaper in anyway wish there was a discount code

Date of experience: July 14, 2025
Hawaii
1 review
0 helpful votes
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Simpson carbon mod helmet
August 4, 2025

I order this helmet with 3 other companies waited 3-4 days to get a email saying that it was on back order. I confirmed with each company and they promised that they had it in the warehouse. Come to find out they were just playing the middle man. Cycle gear shows same the inventory to make me a believer sure enough the next day I got a email from fedex saying my package was on the way! Thanks cycle gear I knew I should've went to yall from the start, best price and military discount

Date of experience: July 25, 2025
California
1 review
0 helpful votes
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Arai Corsair-X
August 4, 2025

I ordered the helmet in-store because they didn't have it in stock. Great customer service, fast shipping, and competitive pricing.

Date of experience: July 25, 2025
California
1 review
0 helpful votes
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Pretty dam good.
August 4, 2025

I have a cycle gear near me so I was able to look and try things on. Online has more options and colors. Sadly not everything online is in store, and I only order things I can try on first. Shipping was good and fast, I was surprised almost every item came in its own box, I wouldn't mind if they grouped them together for less waste.

Date of experience: July 25, 2025
California
1 review
0 helpful votes
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Shades for days!
August 4, 2025
Updated review

Loved how fast the product came. It showed up a day earlier than anticipated. I loved the shades and the packaging it came in! Just wish one of them fit into my helmet, but still good shades to use even off the bike!

Date of experience: July 25, 2025

This place is where I go to get my bike's gear and...
January 17, 2025
Previous review

This place is where I go to get my bike's gear and my own! Just wish the womens gloves fit my tiny hands better! Other than that, totally cool to shop here!

Date of experience: January 7, 2025
New Jersey
1 review
0 helpful votes
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Good First Impression
August 4, 2025

I completed my MSF riding course and a few of the other riders mentioned CycleGear for gear. I looked up their info in the web and found one close to work. Stopped by for a visit and staff was friendly, knowledgeable and they had a good selection of gear.

Date of experience: July 14, 2025