About the Business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you. Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways. We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Very satisfied. Will go back often. My favorite store.
No sense filling out the make model and year as I was sold a windshield with no mounting hardware!
We knew what we needed, they helped us find it. It fit perfectly and the wifey is happy! Thanks for all the help.
Caleb at the rancho store was very helpful and boots shipped quickly to my house
The staff was very informative and explained everything thoroughly.
Great, the staff is friendly and professional. I will recommend Cycle Gear to everyone!
Mikey Swift sold me an AGV K3. He actually suggested I try on his personal K3, for size. I spent 20 years in the powersports industry, and wish I had more like him working for me. He went above and beyond to make me a happy camper. Give that man a raise!
Awesome and helpful staff. I'm a new rider and felt right at home.
Every single time I shop at cycle gear it's amazing friendly eager to help and just an amazing team throughout thank you Little Rock cycle gear
The staff were very knowledgeable and helpful.
I appreciated the level of support in choosing a helmet.
Got this within a couple days of ordering and I'm really happy with purchase! The only weird thing is I ordered two items and both came in different packages and separate days but overall still a great experience
Went to these folks, very professional and cut through the chase the first time around, thanks Cycle Gear!
I ordered a helmet. It was as described and came quickly. I like the fact if I have an issue with my purchase I have an actual store to return it to in person.
I get way too much email from Cycle Gear. And embedding a tracking image in every image on the email means I can't even read the email if I disable tracking, so what's even the point of receiving them?
Absolutely the best experience with buying gear for my bikes. Big thanks to Joe for his help and knowledge!
Easy to order. Quick delivery. However, I was disappointed with the tank bag I purchased.
Luis at the Orlando location was super helpful! He walked me through what I need as a new rider and made me comfortable. Very excited to start riding!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members