business logo of CycleGear

CycleGearReviews 8,509

4.8

About the Business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you. Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways. We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
921
value
14
shipping
4,975
quality
8,299
This company responds to reviews on average within 3 days

Instant Feedback

24,837 reviews
District of Columbia
1 review
0 helpful votes
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Good product
October 10, 2023

Shipped within the given time period, product was as described and exactly what I needed

Date of experience: October 10, 2023
New Hampshire
1 review
0 helpful votes
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Gloves in my size
October 10, 2023

Store had the gloves I wanted, but not in my size. Employee that was assisting me checked stock in other nearby stores. None there either, so they helped by ordering the gloves I wanted in my size, and had them shipped to my door. Item that arrived in the one I ordered, and in the size I needed.

Date of experience: October 10, 2023
Washington
1 review
0 helpful votes
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Got product very fast
October 10, 2023

The product arrived in a short time after ordering and package was dropped with care. No damage to packaging or product

Date of experience: October 10, 2023
Texas
1 review
0 helpful votes
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Great customer service
October 10, 2023

Every one there helps in finding what the product your looking for

Date of experience: October 10, 2023
Illinois
1 review
0 helpful votes
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Tyler
October 10, 2023

Tyler has been a big help all the way up to my twentieth visit.

Date of experience: October 10, 2023
New Hampshire
1 review
0 helpful votes
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Easy and simple
October 10, 2023

Only place I was able to find what I needed. I did have to order it but the product was affordable and was taken care of quickly. The order was delivered when it was supposed to. I'll definitely be going there again.

Date of experience: October 10, 2023
California
1 review
0 helpful votes
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Employees are great restorative nice good inventory and the people are great

Date of experience: October 10, 2023
California
1 review
0 helpful votes
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Tops n. Riders accessories store
October 10, 2023

Large selection. Alarming parts store. And Ryder apparel store

Date of experience: October 10, 2023
Arizona
1 review
0 helpful votes
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Great service
October 10, 2023

Friendly and helpful and awesome service from the manager

Date of experience: October 10, 2023
California
2 reviews
0 helpful votes
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Special order tire was delivered as promised
October 9, 2023

I needed a Gold Wing rear tire (no one had it in stock) they shipped it on time

Date of experience: October 9, 2023
Arkansas
1 review
0 helpful votes
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A piece of screen with tape!
October 9, 2023
Updated review

This is a pair of small stiff pieces of screen with 2-sided tape on the sides. AND... you have to take off you front fairing and disassemble part of it to install (stick on) these things.! Had I known, I would not have purchased these.

Date of experience: October 9, 2023

Not a lot of things for my particular motorcycle but...
October 2, 2023
Previous review

Not a lot of things for my particular motorcycle but priced competitive with others...

Date of experience: October 2, 2023
Arizona
1 review
0 helpful votes
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Very helpful staff
October 9, 2023

The staff helped me figure out which stands I needed for my cycle, and which pegs I needed for my cycle to worked with the stand.

Date of experience: October 9, 2023
California
1 review
0 helpful votes
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Satisfied with CycleGear
October 9, 2023

Ordered on line. Easy to order. Quick delivery to local store.

Date of experience: October 9, 2023
New Mexico
1 review
0 helpful votes
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Seat in great condition and all hardware was there. Love the new solo seat!

Date of experience: October 9, 2023
Maryland
1 review
0 helpful votes
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Great!
October 9, 2023

The right size and fit for my bike! Just what i wanted very satisfied

Date of experience: October 9, 2023
North Carolina
1 review
0 helpful votes
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Marissa is the best person to deal with
October 9, 2023

Marissa is very good at what she does. Marissa has good customer service and treats her customers with respect and values there option. She is a great manager and represents cycle gear as a valued employee.

Date of experience: October 9, 2023
New York
3 reviews
0 helpful votes
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Round Tires
October 9, 2023

Shipped quickly and they are superbly rubbery. Bet prices too without going to that monster-type place.

Date of experience: October 9, 2023
Washington
1 review
0 helpful votes
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Great
October 9, 2023

Wonderful and very helpful well knowledge in product

Date of experience: October 9, 2023
California
1 review
0 helpful votes
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Begginer Rider
October 9, 2023

I'm a new rider, went into CycleGear to check out sizes was helped out by an amazing gentleman. We tried on Helmets, Jackets & Boots. I ordered my gloves & boots, they shipped fast! Now to find an XS Helmet!

Date of experience: October 9, 2023
California
1 review
0 helpful votes
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Boots are great
October 9, 2023

The boots look and feel great. The sizing is Euro and the size translator to US size is true so pay attention.

Date of experience: October 9, 2023