business logo of CycleGear

CycleGearReviews 8,502

4.8

About the Business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you. Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways. We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
921
value
14
shipping
4,968
quality
8,292
This company responds to reviews on average within 3 days

Instant Feedback

24,818 reviews
California
1 review
0 helpful votes
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Tire
October 7, 2023

Tire came in timeframe stated. Friendly helpful staff on phone and in person

Date of experience: October 7, 2023
Virginia
1 review
0 helpful votes
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Satisfied shopper
October 7, 2023

I am satisfied with the shopping experience personal helpful..

Date of experience: October 7, 2023
Virginia
1 review
0 helpful votes
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Wanted to shop at a different place
October 7, 2023

Fast and easy very helpful on the product that you need and know how to get it done

Date of experience: October 7, 2023
North Carolina
1 review
0 helpful votes
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Motorcycle tire
October 7, 2023

Received product quickly and ordering process was simple would use again

Date of experience: October 7, 2023
Washington
1 review
0 helpful votes
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Great staff and great service
October 6, 2023

A real guy greets you with a handshake and I was greeted with a handshake I appreciated their professionalism.

Date of experience: October 6, 2023
California
1 review
0 helpful votes
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All is good
October 6, 2023

You guys are great…I've never had a bad experience. Also the Steel and Street leather jacket I bought is one of the best ever.

Date of experience: October 6, 2023
California
1 review
0 helpful votes
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Outstanding
October 6, 2023

Everybody was knowledgeable and help me in every way

Date of experience: October 6, 2023
Colorado
1 review
0 helpful votes
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Disappointed
October 6, 2023

As far as the tire I was very happy with product but the tire machine was down and the sales person said they could mount the tire when the tire machine was fixed which might take two or three days to fix but they could not balance the tire because they did not have the part for the tire machine, which I don't understand because they mounted and balance my harley rear tire a couple of weeks ago

Date of experience: October 6, 2023
Colorado
2 reviews
0 helpful votes
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Excellent
October 4, 2023

Great experience first time ordering on line. Easy to find what your looking for, plus they have good closeout deals

Date of experience: October 4, 2023
Mexico
1 review
0 helpful votes
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Excelente!
October 4, 2023

Es rápido, sencillo y seguro. Las cosas que he comprado ahí son de buena calidad y mi hermano está fascinado con todo.

Date of experience: October 4, 2023
Sierra Leone
1 review
0 helpful votes
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I had no issues purchasing from CycleGear.
October 4, 2023

I purchased some Kriega tail bags that fit with the Kriega bag I had purchased before. The site was simple to use.

Date of experience: October 4, 2023
Virginia
1 review
0 helpful votes
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Great helmet
October 3, 2023

Fits my head best out of all I have tried on.
Very comfortable helmet

Date of experience: October 3, 2023
South Carolina
1 review
0 helpful votes
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Great sound, perfect fit!
October 3, 2023

Easy to find what I wanted and easy to place order.

Date of experience: October 3, 2023
Texas
1 review
0 helpful votes
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Great helmet. Now I need the motorcycle.
October 3, 2023

Simple and easy. Did the measurements like described and everything fits great.

Date of experience: October 3, 2023
New Mexico
1 review
0 helpful votes
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You guys apparently don't carry any thing for the HJC RPHC 70. So when I searched for this helmet on your site is shows other face shields for other helmets and I did not look closely and I bought a face shield, and other things for the wrong helmet. I was able to return the face shield and visor but unable to return pinlock due to I put it on the shield. So I am out $. I have been looking for a replacement face shield for my helmet but you guys don't have them.

Date of experience: October 2, 2023
Canada
1 review
0 helpful votes
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Great Prices!
October 2, 2023

Fast. However, the custom charges are a killer! Please do something about it.

Date of experience: October 2, 2023
New Hampshire
3 reviews
0 helpful votes
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Great selection of riding boots.
October 2, 2023

Very easy site to locate items - great selection of products

Date of experience: October 2, 2023
Florida
1 review
0 helpful votes
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Great product
October 2, 2023

I can travel and shop. Sweet My husband got a backpack with his new helmet purchase. I claimed it and loved it but he was not happy. So I ordered one for myself

Date of experience: October 2, 2023
Florida
2 reviews
0 helpful votes
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Skull helmet.
October 1, 2023

Has some great products. I have a cycle gear jacket I bought years ago and I love it. Can't wait to try out my new helmet.

Date of experience: October 1, 2023
Arizona
1 review
0 helpful votes
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The staff was very helpful and friendly
October 1, 2023

Very easy to shop with your company. Robert at the Peoria Az. Store helped me out and he is very knowledgeable.

Date of experience: October 1, 2023