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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Great fit that is true to size, thick leather feels very comfortable, mesh breathes well and pads sit in the right place
This was my first time rebuilding forks, and I wanted to make sure I got the right fit, it was good to know that there's a cycle gear store, less than 3 miles from my house, so if it didn't fit, I could return it easily. But, it did fit!and it let me perform the maintenance I needed to on my bike
CycleGear priced matched the tires I wanted and mounted them the same day they were dropped off. Everything went smoothly.
Shopped in-store, and received excellent help, but they did not have the size in the style we wanted. They were able to order it for us to be shipped directly to us, which happened in a timely fashion.
I was in store to order tires. I was told they needed to order them and they would be at the store in a couple days. A week went by and I hadn't heard anything so I called the store. They said my tires were there, that they had forgot to call me
Easy experience, no issues noted. I would recommend purchasing through CycleGear.
The customer service rep was very helpful, courteous, and honest.
So easy... Called the store and they helped me explaining my options. Price is competitive, but i got a good discount redeeming points.
Later I called the store to schedule the install and I was informed that the mounting equipment was out of order for a week and was suggested to go to a 3rd party installer. The reason for buying the tire was the cheaper price for installation but that was not an option anymore. And I called before ordering to make sure that they were able to do it.
So easy... Called the store and they helped me explaining my options. Price is competitive, but i got a good discount redeeming points.
Recently joined the ranks of riding, and CycleGear has been a tremendous resource to learn about & acquire the right gear for me!
The Fly Racing Barricade Flex Knee Guards top strap too short. This item should say its for kids, i am a very small man and it is still too small.
From start to finish my experience was great and whatever I couldn't find in store I was able to order online with the representative in the store
I went to pick up my new helmet from the St. Louis location and everything was wonderful. My helmet is beautiful and everything I wanted. Dan was extremely helpful with all my questions, super professional!
The staff was very helpful, took time to locate what I needed.
Great deals always and made use of my cycle gear cash. $65 product got for 24! Sick
This worked out really well. I had the item shipped to a store near where I was traveling. Picked up my item when I got there. Thank you!
Good price for a new tire, great price for tire mounting, fantastic service from the staff...i will be using cycle gear for all my motorcycle gear..
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.