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CycleGearReviews 9,074

4.7

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
973
value
14
shipping
5,536
quality
8,857
This company responds to reviews on average within 4 days

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26,139 reviews

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Florida
2 reviews
0 helpful votes
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Quick and easy as always
August 4, 2024
Updated review

The always have what I am looking for and always at a good price.

Date of experience: July 25, 2024

Quick and easy
May 25, 2024
Previous review

Quick and easy

Date of experience: May 15, 2024
Massachusetts
1 review
0 helpful votes
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Fits perfectly!
August 4, 2024

I am a size US10W in women's and was terrified that the Forma Swift Dry Shoes wouldn't fit. I got a size 42 and am very happy to say that they fit perfectly! I can wear socks comfortably and they aren't super hot. The reinforced ankle doesn't hurt and the inside is 90% waterproof. The ankle is not so definitely consider wearing pants that cover the top for added water protection.

Date of experience: July 25, 2024
Colorado
1 review
0 helpful votes
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None
August 3, 2024
Updated review

Good. Thank you. I don't need fifty characters or chickens.

Date of experience: July 24, 2024

I always find what Im looking for
October 6, 2023
Previous review

I always find what Im looking for.

Date of experience: October 6, 2023
California
1 review
0 helpful votes
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Great customer service
August 3, 2024

Great customer service and the staff was extremely helpful.

Date of experience: July 24, 2024
Pennsylvania
2 reviews
0 helpful votes
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Jersey
August 3, 2024

Ordered a jersey for my husband. Got it in record time for decent price

Date of experience: July 24, 2024
California
2 reviews
0 helpful votes
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I am usually impressed by shipping time but this order took way too long. If the pants can be shortened for me, I will keep them, but otherwise I will return them to the SF store.

Date of experience: July 24, 2024
New York
1 review
0 helpful votes
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Everything went as expected. Good product and good service.

Date of experience: July 24, 2024

Quick and easy shopping
May 21, 2024
Previous review

Quick and easy shopping.

Date of experience: May 11, 2024
Wisconsin
3 reviews
0 helpful votes
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X
August 3, 2024

Difficult entering discount code……………………………………………………..

Date of experience: July 24, 2024
Florida
1 review
0 helpful votes
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Good people.
August 3, 2024

Very professional staff, shipping took no time, positive experience all around. Thank you

Date of experience: July 24, 2024
California
1 review
0 helpful votes
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Still my go to...
August 3, 2024

I have been going to Culver City CycleGear for a few years. We just bought two new bikes and Virginia was so helpful in getting them ready for our first trip. She was knowledgeable and thorough making sure our accessories and parts fit before we ordered them. She knew we needed an additional kit that saved us time and a headache. She ordered parts and gear that weren't available in the store, and we received them in two days. No matter how many questions I have, Virgina and her team are always patient and helpful.

Date of experience: July 24, 2024
Indiana
1 review
0 helpful votes
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Good Experience
August 3, 2024

Fast and accurate at reasonable prices, very satisfied with the products

Date of experience: July 24, 2024
California
3 reviews
0 helpful votes
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Professional
August 3, 2024

Amazing experience purchasing quality products that are practically for life!

Date of experience: July 24, 2024
Nevada
2 reviews
0 helpful votes
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Great selection
August 3, 2024

Huge selection, fair prices for so many products. Great store

Date of experience: July 24, 2024
Rhode Island
1 review
0 helpful votes
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Great Customer Service
August 3, 2024

Jacob was wonderful and knowledgeable. He was ver patient with me and gave me good advice.

Date of experience: July 24, 2024
Texas
1 review
0 helpful votes
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Pretty good
August 3, 2024

Had to order it verses walking out of the store with it but it was good

Date of experience: July 24, 2024
Illinois
1 review
0 helpful votes
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Great helmet selection and price
August 3, 2024

Tried a couple of the helmets on in store, but didn't have my size there. Purchased online and arrived in about a week with the free shipping.

Date of experience: July 24, 2024
Georgia
1 review
0 helpful votes
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Great service
August 3, 2024

Sure is easy to use. Time to execute order is fast. Delivery is quick. Well done

Date of experience: July 24, 2024
Tennessee
1 review
0 helpful votes
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Cycle Gear shipped the item quick fast, and in a hurry, the product arrived well packaged, and I have no complaints about the company. Unfortunately due to a manufacturing defect on the helmet I ordered in conjunction with a seperate design flaw, I'm left slightly disappointed with the manufacturer. The first defect being the chin curtain retention point didn't hold up. The second was although the sizing and fit were perfect, adding a Bluetooth comms device speakers was made the helmet fit overly tight due to shallow speaker pockets

Date of experience: July 23, 2024
Alabama
1 review
0 helpful votes
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Great in store shopping experience
August 2, 2024

I purchased the wrong size gloves from the knoxville location and i dealt with Josh at the knoxville location and he was so helpful and made the return, transaction, and order so easy and painless. Thank you Josh!

Date of experience: July 23, 2024
Virginia
2 reviews
0 helpful votes
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Schuberth E1
August 2, 2024

CycleGear, had the item I was looking for at an affordable price, once the order was placed the item arrived in a timely manner.

Date of experience: July 23, 2024