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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Helmet is comfortable and true to size. Please be sure to use their sizing guid. I also love the pulldown sun shield.
Really easy to install, and definitely has increased performance. Lost some low end power however that can be fixed with some anti reversing methods
Great customer service, very knowledgeable and my questions was answered
I ordered a shift lever with 2nd day arrival but didn't arrive till over a week later I called customer service cuz item didn't have a tracking update I was given a refund on my shipping
Someone spent 30 minutes with me finding the right fitment for my helmet. Then we went over various helmets I'd been looking at and they explained what various things meant so I actually understood as a newbie. Then ordered to the store and they went through more with me. I'd also bought a cardo, so they set all that up for me and then took time showing me how it worked and answering all my questions. Amazing amazing service.
The employee was very helpful and knowledgeable about the product I was inquiring about and the product was delivered earlier than expected
Ordered in store as I was nearby and wanted to pay via cash. Shipped to my house as expected
I picked up my order at Matthew's location. The 2 men working were the best employees I have ever interacted with. (Wednesday, july 24th approx 1pm). Knowledgeable, helpful and made my pickup and try on seamless. I tried 2 jackets and decided on 1. Totally happy. I bought extra padding based on advice from staff. I have never had great experience with Cycle Gear stores until today. Thank you
Fairly easy to sort and find what I needed. I really like being able to ship to store.
As with every purchase or tire install at the coral springs store, the customer support is spot on and the guys (all of them) are there to help. Great store
Fast easy and arrived way ahead of schedule. Product was perfect!
Wide selection, free shipping to store and easily pick up process.
Patrick was great help in getting back to me on information I needed
Had to return the helmet because I ordered the wrong size. Still whole process went as normal.
I ordered a size large, I have an athletic build and I'm 5' 10" 200 lbs. based on chart and others recommendations. Large was too tight and wouldn't allow for adequate movement, so I exchanged it for an XL. Thankfully the local cycle gear just received this jacket in red and XL size. Done deal! Love the extra phone pocket inside as well as the other wider pocket on the opposite side to store whatever. Jacket is stylish and armor seems ready to guard me. Added more back padding for protection as the thin one it comes with is pointless. Thanks again!
Your promo code you sent me didn't work I should have received a 10% discount being a first time customer and it said I have already ordered and couldn't use it but I have not ordered from you before
The always have what I am looking for and always at a good price.
I am a size US10W in women's and was terrified that the Forma Swift Dry Shoes wouldn't fit. I got a size 42 and am very happy to say that they fit perfectly! I can wear socks comfortably and they aren't super hot. The reinforced ankle doesn't hurt and the inside is 90% waterproof. The ankle is not so definitely consider wearing pants that cover the top for added water protection.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for the delayed delivery. Unfortunately, sometimes carriers do let us down. We do appreciate you taking the time to let us know about the issue