From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Ordered at the store because I didn't like the in-stock color.
I signed up for the membership which includes free 2 day shipping. It took 4 business days to receive.
Helpful staff and expedite service pricing was reasonable even the issue with exchange. No problem quick and respectful.
We have not been able to find parts for his bike for a long while but we found them with Cycle Gear!
I was sold on the Cycle Gear membership partially because of the free 2-day shipping that comes with it. I've made SEVERAL online orders and not a single one has even been close to 2 day shipping. They've all been at least a week. Very disappointed.
Got what I ordered in a timely manner. Quick shipping good packaging as well.
I got a helmet I like for a reasonable price. It's exactly what I wanted
The item I wanted was not in stock so Ryan ordered it for me. It was delivered in less than 24 hours. Great job!
I paid for next day delivery and I received my order four days later very disappointed!
This shop has been extremely helpful with selecting the right gear to get me started with the hobby. They are friendly and give expert advice. Anything that they do not have in stock at the store, I have ordered right there to ship to my home very quickly. Top service experience.
Ordered a helmet for a friend and with the size chart provided in the product description the helmet fit perfect plus the fast delivery was spot on.
Had my items in stock at a great price and was shipped incredibly fast and was at my door in days!
Everything went great. They just did not ship it on time but that's OK. It was a great experience.
I usually use a full helmet when riding. I wanted a 1/2 helmet to use during my visit to Ocean City for Bike Week. I found a reasonably priced helmet on the CG website. Helmet arrived quickly and in time for my vacation.
Went to order part from store and told me I could not do that anymore and had to order on line which took a week! In the past i would order from store and would be there the with in 2 days or less! What happened to the fast service!
The service is very good, they respond quickly for any situation that arises.
Easy to navigate, the final price was what They said it was and the order was shipped and tracked for delivery
I received the item promptly and I am very pleased with the quality of the product.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
The store can still order the item for you. Unfortunately if the item is not readily available in one of our warehouses we do have to get it from the vendor. We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.