Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Been to this store a couple of times. Always had a good experience.
I ordered the Biltwell "Gringo" Helmet. I have other helmets from Arai and Bell and the Biltwell compares nicely. The red color is really a great match to my Triumph Scrambler paint. It fits well and I look forward to wearing it for many years to come.
Super Great workers! Great service!
The materials are in good shape
Grateful for the service provided, everything was very smooth.
Tim has gone above and beyond w service, knowledge and experience. 5 stars!
If you have limited information go to these guys they are willing to help you.
Always a good experience dealing with cyclegear. Service is fast and the selection of products with variety of pricing.
Ordered my new Arai Signet-X and was surprised by the speed of delivery. Great to have my latest Arai!
Excellent website & product selection. I am also a frequent shopper at your retail location and appreciate these making product available for periodic purchases when waiting for delivery via a website purchase does not meet my needs
I followed the directions to measure my head and ordered the size it corresponded with and it fits just perfectly! Love the strap feature with a snap set it and forget highly recommend this helmet
Description accurate, great price, fast shipping would do business again
We went to a cycle gear store to try them on the sale guy was awesome literally tried four different sizes for me and two for the old lady normally I am a XXL I had to order the 5XL and the old lady is usually a XS she ordered SM
Olivia is amazing! She has great customer service, knows what's perfect for the customer and isn't a pushy salesperson. She took extra time to explain everything and was just fantastic to work with. The only reason I gave 4 stars on delivery time was because of Fed Ex and not CycleGear!
Great selection, got here on time, sizes fit good. Has good variety.
I looked at prices online for tires for my bike and then went to the store, which was cheaper and had about the same time of shipping. Will definitely purchase again
Bedford cycle gear is a great place with very noticeable people help you what you need and what but try to push you to get stuff you don't need
Everyone at the Wade Hampton location in Greenville, SC were very knowledgeable and made me feel confident in my purchase.
No complaints here! Quick delivery of the items ordered and they showed up as expected.
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.