Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
No complaints here! Quick delivery of the items ordered and they showed up as expected.
Josie and her team always go the extra mile to help! Great job team Bakersfield
It came in time however it was too big for them to mount it. I had to take it somewhere else. To get it mounted. No big deal
One of the best I have ever had. I will not go anywhere else they are great
Delivery was as promised. Staff at the location were helpful, as always.
Very easy to get what you want. Just make sure you measure correctly.
This place always has what I needâeasy shipping and when (if) needed easy hassle free returns.
Per title... decent but unimpressive product and better than average service and delivery.
My first time purchasing any motorcycle gear, ordered online and a few items I had to return/exchange so I went to the nearest store location. Like the title says, cool staff, quality service, great products! Will definitely continue shopping there.
The helmet selection at the store was amazing! The employees were very helpful with suggestions when I told them what I wanted in a helmet and the installment of the Bluetooth unit was quick and works well.
Easy and a painless process. Definitely recommend and would do again
I read the reviews before ordering apparently they're hard to find for this helmet.in any case it needed a bit of working with a dremel.if it works like the last one on my bilt helmet I'll be happy
Every time I go to cycle gear (okc) I'm taken care of. Mikey and Spencer have been super on every occasion.
Staff are always super helpful at this location and very appreciated in guidance and help.
I was assisted by a very polite fellow who had not been pestered by my questions about gear (as a complete motorcycling beginner).
Tire is perfect wasn't to store and had tire and tube mounted. Ready on Tuesday only thing was on backwards. Took it back waiting to get it back.
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.