business logo of CycleGear

CycleGearReviews 8,986

4.7

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
966
value
14
shipping
5,448
quality
8,770
This company responds to reviews on average within 4 days

Instant Feedback

25,943 reviews
California
1 review
0 helpful votes
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Great experience!
September 16, 2024

No complaints here! Quick delivery of the items ordered and they showed up as expected.

Date of experience: September 6, 2024
Ohio
2 reviews
0 helpful votes
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Mirrors
September 16, 2024

Everything was excellent, look forward to seeing what else I could get for my motorcycle in the future.

Date of experience: September 6, 2024
California
1 review
0 helpful votes
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Helmet
September 16, 2024

Josie and her team always go the extra mile to help! Great job team Bakersfield

Date of experience: September 6, 2024
Wyoming
1 review
0 helpful votes
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New back tire
September 16, 2024

It came in time however it was too big for them to mount it. I had to take it somewhere else. To get it mounted. No big deal

Date of experience: September 6, 2024
California
1 review
0 helpful votes
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Tires
September 16, 2024

Great service and delivery of tires😁
Continued good service as usual

Date of experience: September 6, 2024
New York
1 review
0 helpful votes
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Awesome job
September 16, 2024
Updated review

One of the best I have ever had. I will not go anywhere else they are great

Date of experience: September 6, 2024

Awesome job
September 5, 2024
Previous review

Awesome job

Date of experience: August 26, 2024
Oklahoma
2 reviews
0 helpful votes
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Delivered on time
September 16, 2024

Delivery was as promised. Staff at the location were helpful, as always.

Date of experience: September 6, 2024
California
1 review
0 helpful votes
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Perfect
September 16, 2024

I'm very happy and I will go to cyclegear again and recommend to everyone

Date of experience: September 6, 2024
Louisiana
1 review
0 helpful votes
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Great Jacket!
September 16, 2024

Very easy to get what you want. Just make sure you measure correctly.

Date of experience: September 6, 2024
New York
1 review
0 helpful votes
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Great People
September 16, 2024

The staff are always friendly and eager to help. Quite knowledgeable.

Date of experience: September 6, 2024
Massachusetts
1 review
0 helpful votes
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So good I ordered multiple devices
September 16, 2024

This place always has what I need—easy shipping and when (if) needed easy hassle free returns.

Date of experience: September 6, 2024
Pennsylvania
1 review
0 helpful votes
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Decent Product and Service... But...
September 16, 2024

Per title... decent but unimpressive product and better than average service and delivery.

Date of experience: September 6, 2024
Kimberly E. — CycleGear Rep
11 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Pennsylvania
1 review
0 helpful votes
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My first time purchasing any motorcycle gear, ordered online and a few items I had to return/exchange so I went to the nearest store location. Like the title says, cool staff, quality service, great products! Will definitely continue shopping there.

Date of experience: September 5, 2024
New York
1 review
0 helpful votes
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A great helmet hunting experience
September 15, 2024

The helmet selection at the store was amazing! The employees were very helpful with suggestions when I told them what I wanted in a helmet and the installment of the Bluetooth unit was quick and works well.

Date of experience: September 5, 2024
Washington
1 review
0 helpful votes
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Online ordering
September 15, 2024

Easy and a painless process. Definitely recommend and would do again

Date of experience: September 5, 2024
Rhode Island
3 reviews
0 helpful votes
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Sedici sistema2 pinlock
September 15, 2024

I read the reviews before ordering apparently they're hard to find for this helmet.in any case it needed a bit of working with a dremel.if it works like the last one on my bilt helmet I'll be happy

Date of experience: September 5, 2024
Wisconsin
1 review
0 helpful votes
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Every time I go to cycle gear (okc) I'm taken care of. Mikey and Spencer have been super on every occasion.

Date of experience: September 5, 2024

Awesome and easy
May 11, 2024
Previous review

Awesome and easy

Date of experience: May 1, 2024
California
2 reviews
0 helpful votes
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Great service
September 15, 2024

Staff are always super helpful at this location and very appreciated in guidance and help.

Date of experience: September 5, 2024
California
1 review
0 helpful votes
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Good service
September 15, 2024

I was assisted by a very polite fellow who had not been pestered by my questions about gear (as a complete motorcycling beginner).

Date of experience: September 5, 2024
South Carolina
2 reviews
0 helpful votes
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Tire
September 15, 2024

Tire is perfect wasn't to store and had tire and tube mounted. Ready on Tuesday only thing was on backwards. Took it back waiting to get it back.

Date of experience: September 5, 2024