business logo of CycleGear

CycleGearReviews 8,987

4.7

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!


How would you rate CycleGear?
grey star
grey star
grey star
grey star
grey star

CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
966
value
14
shipping
5,449
quality
8,771
This company responds to reviews on average within 4 days

Instant Feedback

25,944 reviews
South Carolina
2 reviews
0 helpful votes
Follow Barbara G.
Unfollow Barbara G.
Send Message
Share Review
Report Review

Tire
September 15, 2024

Tire is perfect wasn't to store and had tire and tube mounted. Ready on Tuesday only thing was on backwards. Took it back waiting to get it back.

Date of experience: September 5, 2024
Florida
1 review
0 helpful votes
Follow C C.
Unfollow C C.
Send Message
Share Review
Report Review

No
September 15, 2024

No hygfthfyfgthyfyfghhghghchjhfddsssfghjjjhgffddfghhhgffdfghffghffhgg

Date of experience: September 5, 2024
Kimberly E. — CycleGear Rep
11 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Ohio
1 review
0 helpful votes
Follow akhil i.
Unfollow akhil i.
Send Message
Share Review
Report Review

Great Helmet
September 15, 2024

I got the 3XL size, and it's comfortable. I can wear it with my glasses. I was worried about the weight, but it's surprisingly light, and the padding inside helps with the sweat.

Date of experience: September 5, 2024
California
1 review
0 helpful votes
Follow Dixie D.
Unfollow Dixie D.
Send Message
Share Review
Report Review

Fast delivery
September 15, 2024

I went into cycle gear and had all my sizing done before the order

Date of experience: September 5, 2024
Tennessee
1 review
0 helpful votes
Follow Garrett M.
Unfollow Garrett M.
Send Message
Share Review
Report Review

Easy order
September 15, 2024

Needed new rear tire. Once I could find one in stock the hardest part was me deciding to spend the money. Tire sipped on a Monday and was at the house on Wednesday

Date of experience: September 5, 2024
California
1 review
0 helpful votes
Follow Dave P.
Unfollow Dave P.
Send Message
Share Review
Report Review

Good tires
September 14, 2024

Bought tires and had them mounted by CycleGear. Good service and good price on the tires.

Date of experience: September 4, 2024
Arizona
1 review
0 helpful votes
Follow Robert A.
Unfollow Robert A.
Send Message
Share Review
Report Review

Good helmet
September 14, 2024

I had stopped wearing full face helmets in favor of half helmets. I still like the half helmet but this one is comfortable enough that I'll be wearing it on a long road trip. The flip up face is nice although don't try riding with it up. It has a vent in front that can be opened or closed and vents in the back. The integrated headset is nice and works well. The only drawbacks are the com device only has three buttons so it'll take some time to remember what combinations and how long to hold them does what. Also the speakers in the helmet are ok but pale in comparison to speakers on the bike

Date of experience: September 4, 2024
Kansas
1 review
0 helpful votes
Follow Lauren C.
Unfollow Lauren C.
Send Message
Share Review
Report Review

My go to gloves
September 14, 2024

I have a favorite pair of gloves I've had several pairs of over the years and it was time for another pair. After about 5 years and many rain storms the velcro isn't as great. I hopped online and got another pair on the way in no time. Our local store doesn't have a lot of selection but I can still get them online.

Date of experience: September 4, 2024
California
1 review
0 helpful votes
Follow Luis A. R.
Unfollow Luis A. R.
Send Message
Share Review
Report Review

Online services continue improving
September 14, 2024

Recent sign up for the new program involving riders direct club, and I am able to get products swiftly as I've enjoyed my local cycle gear store as well.

Date of experience: September 4, 2024
California
1 review
0 helpful votes
Follow Paul B.
Unfollow Paul B.
Send Message
Share Review
Report Review

Comm Install
September 14, 2024

Knowledgeable and friendly staff helped me with the helmet selection and installation of a Sena communication system. Highly recommend

Date of experience: September 4, 2024
Texas
1 review
0 helpful votes
Follow Vernie O.
Unfollow Vernie O.
Send Message
Share Review
Report Review

Helmet for wife
September 14, 2024

My wife wanted an economical way to get and forth to the gym so she bought a scooter. We went to Cycle Gear so she could try on all the helmets to find the best fitting. Even though they didn't have the helmet she wanted in stock we bought it through the store and had it delivered. She got the helmet that she wanted, that fit right and delivered to our door.

Date of experience: September 4, 2024
Missouri
1 review
0 helpful votes
Follow Eddie C.
Unfollow Eddie C.
Send Message
Share Review
Report Review

It was fine
September 14, 2024

Good product, seems good, service was fine, all I have too say!

Date of experience: September 4, 2024
North Carolina
1 review
0 helpful votes
Follow Fox W.
Unfollow Fox W.
Send Message
Share Review
Report Review

Customer service was on point. Helmet was great in-store. The one delivered is sticky on taking the visor on and off. The little pins you push forward to install the visor, one side is great and smooth. The other side sticks and I have to push the pin back and try again to get the visor to stay in place. Overall, love the helmet. Much better fit.

Date of experience: September 4, 2024
Alabama
2 reviews
0 helpful votes
Follow Nolan D.
Unfollow Nolan D.
Send Message
Share Review
Report Review

Great Experience
September 14, 2024

Product came on time as described. The customer service in the store was great. I will be going back for my motorcycle needs.

Date of experience: September 4, 2024
Georgia
1 review
0 helpful votes
Follow Charles M.
Unfollow Charles M.
Send Message
Share Review
Report Review

Helmet purchase at Morrow Cycle Gear
September 14, 2024

Wonderful service in store. Had our helmets fitted. One was in stock and the other had to be ordered. Ordered on a Saturday and helmet was delivered to our home by the following Wednesday. Awesome service.

Date of experience: September 4, 2024
California
1 review
0 helpful votes
Follow Goodgood G.
Unfollow Goodgood G.
Send Message
Share Review
Report Review

Good
September 14, 2024

Goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoo

Date of experience: September 4, 2024
Washington
1 review
0 helpful votes
Follow sherita h.
Unfollow sherita h.
Send Message
Share Review
Report Review

My Scorpion pants are great and I had an easy time finding them on the site. Shipping is free and there is a shop near me if I would have needed to return. Overall experience is excellent

Date of experience: September 4, 2024
California
1 review
0 helpful votes
Follow Jeff S.
Unfollow Jeff S.
Send Message
Share Review
Report Review

Quick delivery.
September 14, 2024
Updated review

No problem shopping on line.
Received my order the next day.

Date of experience: September 4, 2024

Site was Easy to navigate, CG had the Rizoma Leggera...
June 27, 2024
Previous review

Site was Easy to navigate, CG had the Rizoma Leggera turn signals I was looking for.

Date of experience: June 17, 2024
Connecticut
1 review
0 helpful votes
Follow AARON A.
Unfollow AARON A.
Send Message
Share Review
Report Review

Great product, fast service
September 14, 2024

New safety gear is high quality and delivered quickly. Looks great and keeps my safe. Sales staff were great.

Date of experience: September 4, 2024
Ohio
1 review
0 helpful votes
Follow Mike K.
Unfollow Mike K.
Send Message
Share Review
Report Review

Fast and easy shoppng experience
September 14, 2024

I needed riding pants, but wasn't sure about the size, so I had them delivered to the store where I could try them on and exchange if needed. All worked out perfectly.

Date of experience: September 4, 2024