From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Ordered a large sedici mesh jacket and arrived within 3 days and i'm very happy with it.
Great experience overall! …………………………………………………………………….
I had great customer service at the store the employee was helpful and knowledgeable. This is the 2nd helmet I have bought from there and happy both times with delivery time and product itself. Will continue to shop here.
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Quick and convenient, excellent service and great value for your money
A user friendly website. The best online service so far in delivery time, product quality and price for the product.
Purchase went smoothly and great price for my purchase. Super fast delivery and outstanding customer service.
Good selection reasonable price easy check out timely delivery
I ordered the cheek pads. They showed up at the store. I rode the bike up there, and boom, cheek pads. Way better than shipping.
I ordered my. Highway 21 vest through Cycle Gear and the item shipped from RevZilla, who apparently doesn't have my updated address. It shipped to my old address which happens to be more than 50 miles from my current address. Had to take 3+ hours of my afternoon to retrieve the package.
Local store is very dependable with great stock and outstanding professional customer service.
Fast shipping and the product was factory fresh.
Excellent product, right price and timely delivery. From start to finish, the whole online delivery experience was perfect.
Easy to find exactly what I was looking for and peruse other optional
I bought a Bluetooth helmet... Very pleased with the helmet & seller.
I received great customer service at the Merrillville store and find the website pretty easy to navigate. Will be back for more gear.
Very good. Everything was easy to find. The website was very easy to navigate. I found my items right away.
Made the exchange of race suit for a different size quick and painless.
KOP staff couldn't have been more helpful in ordering/paying in store for shipment directly to home. Also had time to just talk bikes. Never felt hurried. Good experience overall.
Finding my exact tire was actually quite a pain in the butt. When I entered the specifics, the search yielded countless tires that did not match my query. Only after clicking on 20 or thirty options did I find what I was looking for. Having said that, after I finally found the right tire the process was a piece of cake, as usual.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members