After five days and still no title, no instructions, no manual book and no official receipt. You would think the paperwork would come before the goods The scooter was just missing a few hardware, replacing was no big deal.
No scratches and delivery was rather expedient. However customer service really stinks. These folks just want your money and that is all, but where else are you going to find something different? The best buy, is one you can physically touch, see and even try out. In almost every case, dealing with Chinese goods distributors is less than perfect. It appears to me that their small profits and headaches over whelms their ability to give satisfaction to their customers. For now, I give them 3 stars. I will repost. Just because of timely delivery, no major problems and I like my selection. After speaking to Bob, asking if they had my first choice of color, he said yes...well I got my second choice. A little Lie. That's is OK it did not hurt. I will be back.