From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
RF1200 pad not available but the RF1100 pad looked the same. Ordered. Fit perfectly. Saved $500.00 Thank you Cycle Gear.
Well packaged and fit my helmet well. Description was accurate.
It was good. They didn't have what I wanted in stock so they helped me order what I wanted online right there in the store and got it a week later.
I received the email of a product that was on sale and I called cycle gear and they didn't have it and they told me to bring it in to the store and try to verify it and if they can, they will honor it as they were trying to verify it The notice and gave me the product as it was on sale
Very easy to order on-line from the website. Lots of great photo's, descriptions and reviews of the products.
Los productos llegaron bien y a tiempo! Ordene dos accesorios para mi casco ICON y me encantaron.
It took two days to ship the merchandise that was in stock. Revzilla ships immediately! Get it together Cycle Gear.
I tried to see if I could try an hjc helmet in store but they didn't have one hjc for me to try on but the staff was helpful in helping me try one similar shape and size. Delivery could have been sooner
Good experience with ordering through store on item not available at local locations
Right Products's right price shipped in a reasonable amount of time
Shoei helmet shipped to Cycle Gear in about 1 week. When picking up, Austin helped to ensure fitment for my wife. Also installed pre-owned Sena comm unit inside helmet. Great customer service!
Great customer service
Excellent products
Overall satisfied with my transaction
We had a hiccup where the product was in shipment limbo for several days. But it was resolved when I contacted customer support.
Seamless, quick delivery, easy to order, perfect experience overall
SENA helmet I bought. The volume is not too loud, be good if could have tried one before buying
Purchased riding pants online according to to size chart. Item did not fit as expected. Cycle Gear recommended sizing up, but I was on the lower end of the size window. I knew if it didn't fit, I could exchange in store hassle free. Made a return in store with no issues or delays. Staff were friendly and happy to get me the size I needed off the rack.
Great friendly service, very informative, no pressure. I will definitely go back for more gear.
Better initial bite and faster stopping. Base shorts felt good.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members