From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Excellent service. Fast turnaround and very friendly staff! Definitely recommend!
Thanks Brandon. Always a pleasure to be helped by friendly, knowledgeable staff.
We received very personal and courteous attention at Cycle Gear. We were there several times and appreciated the friendly and professional service each time. The staff is knowledgeable in helping us select the right gear for our needs. We noticed that they didn't push us to certain more costly items, but just provided the information we needed to decide. We also never felt rushed to hurry and decide. They definitely have the best selection in town. We thank Brandon for his efficient help.
The staff is very helpful and even came out to my car to help carry my tires into the store and back out after! That's what I call service.
When I go in, I feel welcome and that my business is appreciated.
This is amazing! They were more than happy to answer all my questions and go out of their way to make great suggestions. As a new rider I really appreciate their openness and being proactive to share insights that will help you along the way.
They are honest and well educated!
Made it easy and shipped to a store of my choice. Stopped by on my way home and picked it up, also shipped super quick as well!
Got the parts I needed for free. Looking forward to cashing in on my future rewards!
Knowledgeable salesperson made the choice easier. Spent the right amount of time for us to try on multiple helmets and sizes an knew the pros and cons of each.
10/10 came to the store for a new visor and they delivered it to me in the lobby
Nothing but motorcycle parts & gear but specific parts and helmets might need to be ordered for you if not in stock!
I was sold on the gloves in store and the sales rep helped me find the particular pair I wanted. Delivery time was fairly slow compared to other retailers I've used.
I've spent a lot of money with CycleGear over the past five years! I love their selection, their prices, and they easy returns at my local CycleGear store. Great place to buy motorcycle equipment.
Was assisted with ordering my glove immediately walking to the door good clean establishment. I love shopping there easy access and great customer service from all employees.
...I think it was good other than it being one day late
Never have had a problem with Cyclegear. Products are always top notch, on time and great customer service!
The support I have received from my local Cycle Gear Store (Greenville SC) in particular by Brooke was outstanding. I had to go through several purchases and returns to get the perfect lid.
Extremely competent nice team at Cycle Gear in Greenville SC.
Brooke and Ryan have been so patient with me and my multiple visits at the store. It is taking me many different choices of helmets to find the perfect fit.
Chaps are ok. I am glad I got them at a " close out" price. I do not know if I would pay retail price for them. I have not test the liners yet. I am wearing them in mid 40's degrees weather without the liners.
I knew what I was looking for. I wish the item has a size chart but other than that it was fine
The staff were great and the product was received when promised
Parts delivered aren't matching photos or descriptions. Model specific items arrived not matching the photos on the website.
Lots of interesting items, but also lot of stuff out of stock.
Easy ordering, fast shipping and always have the good stuff.
Replaced stock Mitchelin on-off road tires with Mitchelin Road 6's. Really noticed how much stickier they are in corners and quicker handling at all speeds.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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