CycleGearReviews 8,996

I originally had a helmet held for pickup and ordered a comms unit to be delivered to the store so they could install it. I ended up getting to the store (90 minute ride from home) before the comms unit, so they told me to just cancel it online (where I ordered it) and call the store when it was delivered so they could send it back. Well, it took multiple calls and over a week to get it done.

Love Cycle Gear and I appreciate that they are trying to be easier to work with like Home Depot and the likes, but they really need to figure these kinds of problems out before they release it into the wild.

James and Staff at our local CycleGear are extremely helpful. Their expertise is worth more than a few dollars I might save buying on the internet.

Doug the sales person was very helpful in finding the right gear.

I'm a plus sized rider and impulsively struggle to find things I like in my size. I find that it is extremely hard as sizing is not a standard but each company has their own. Overall, I like my armored hoodie and was blown away by receiving the item NEXT DAY, however I wish there were more girly options, the hoodie went down a little lower and the prices weren't so steep.

I bought tires on their website because I would save money on installation at the store. The information that they couldn't mount any tire over 200mm was conveniently buried. Then when I went to the store I was told it wouldn't be till Monday(three days later).I called on Monday and was then told " the tire machine was broken and I could come pick up my tire".

They buried the info on their website that would have changed my decision to purchase the tire from them,and lied about mounting my tire when I went to the store on Sherwood Forest Blvd. In Baton Rouge.

I love it
Great ting ever bought I recommended all the thanks

Customer service couldn't change address right after I placed order. It was not even processed had to wait almost over a week to receive items

Ordered front and rear Bridgestone tires for a vintage 1982 Kawasaki. Ordering and delivery process were top notch. However, the front tire was produced in the 40th week of 2023 and the rear tire was an early 2023 production date. Given I ordered these tires in late October 2024, I consider these tires to be older stock and I'm not pleased with the matter. I went ahead and had them installed anyway, but my advice to future customers is specify your preference for more current dated tires when you order.

Very satisfied with the selections and prices thank you. I will choose CycleGear for all of my bike needs

Good. Free shipping is a plus. However, it took about 5 working days to start shipping out, little too slow for that.

Delivery was quick and had a lot of information updates as the package progressed.

Helmet not in stock so tried on the same brand O'neal in store to be sure it fit., measuring your head only does not work. Need to try on. Measured as a Medium ended up with XL. Then ordered through Gilroy store. Sent to my house Everything worked out Great. Gilroy employees very helpful. Thanks!

Very easy to order on the website and fast delivery was great.

VERY HAPPY WITH MY PURCHASE,GREAT CUSTOMER SERVICE AT THE STORE,THE SUNGLASSES WERE NOT IN STOCK AT THE STORE,SO I HAD TO ORDER AND HAVE THEM DELIVERED TO MY HOUSE

Extremely easy to use and delivered on time! Order was accurate.

Items arrived really quickly and were exactly as expected.

Real happy on the whole buying process. Clerk saved me money by finding a promo code that saved even more off of sales price.

I thank the employee for the ease of dealing with the Raleigh, Carolina branch.

The guy that helped I didn't get his name was very helpful and knowledgeable and went above and beyond to help me with my tire mounting.

Just bought a 25 cbr1000rr and have been trying to figure out what fits since "nothing exist yet" got wind screen for a 2024 and it worked out!