business logo of CycleGear

CycleGearReviews 9,000

4.7

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
968
value
14
shipping
5,460
quality
8,782
This company responds to reviews on average within 4 days

Instant Feedback

25,970 reviews
California
1 review
0 helpful votes
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Upgraded from V2
November 25, 2024

I always go to the physical store for gear to ensure fit/comfort. As always folks were great at suggesting alternatives and ordering via them. Had the V2s and only issue was pad under the shifter started crumbling. These are as comfortable out of the box as my old boots..

Date of experience: November 15, 2024
Texas
1 review
0 helpful votes
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Great quality and feel
November 25, 2024

The quality of the globes are amazing and after referencing other peoples reviews I even decided to go a size up which fits great. My only issue is with the delivery time or carrier. I was given the wrong information to track the delivery so every day for 3-4 days it would say it would be delivered that same day. Once i received the correct tracking information it was handed off to another carrier which kinda made the delivery time be prolonged. Once I got the correct carrier that had my package they were also nearly 2 days late on the time.

Date of experience: November 15, 2024
Argentina
1 review
0 helpful votes
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Best Motorcycle Shop in the World
November 25, 2024

I had some doubts before buying, mostly about timing, but it was very quick, very safe and I found everything I needed! I will keep on buying.

Date of experience: November 15, 2024
Colorado
2 reviews
0 helpful votes
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BMW air filter
November 25, 2024

Just what I needed thank you. What I dont like is having to write 50 Characters to send this review. Last review

Date of experience: November 15, 2024
Connecticut
1 review
0 helpful votes
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LightTech chain adjuster (GOLD)
November 25, 2024

Cyclegear is amazing!, they actually have a store in warwick i plan on visiting.

Date of experience: November 15, 2024
Missouri
1 review
0 helpful votes
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Great experience.
November 25, 2024

I always have a good experience with Cycle Gear, online or in person at the store.

Date of experience: November 15, 2024
Florida
2 reviews
0 helpful votes
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Great online purchasing opportunity
November 25, 2024
Updated review

Easy and the rpm membership is worth it from the first purchase

Date of experience: November 15, 2024

Peepeepoopoo
October 5, 2024
Previous review

Peepeepoopoo

Date of experience: September 25, 2024
Washington
2 reviews
0 helpful votes
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Great Tacoma Cycle Gear store.
November 25, 2024

Ordered 2 sizes of boots to pick the best fit. Store was fine with that and sent back one size, reimbursed for pair sent back. Very nice experience.
Would be better if corporate policy allows ordering from phone call instead of having to visit in person to order product.

Date of experience: November 15, 2024
Ohio
1 review
0 helpful votes
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Fast Shipping!
November 25, 2024

Great customer service and fast shipping. I have always had a good experience with cycle gear!

Date of experience: November 15, 2024
California
1 review
0 helpful votes
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Awesome as usual, Sean and Jay are easy ro talk to and always friendly!

Date of experience: November 25, 2024
California
1 review
0 helpful votes
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Great in store customer service!
November 23, 2024

Cycle Gear team members are very helpful and knowledgeable!

Date of experience: November 13, 2024
Wisconsin
5 reviews
0 helpful votes
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Great product
November 23, 2024

Great it went well great and its as described the price was right also.

Date of experience: November 13, 2024
Florida
2 reviews
0 helpful votes
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Fantastic gloves
November 22, 2024

I wanted gloves with better wrist protection as I've already injured them before in an accident. Being that I have small hands, the connected pinky & ring finger is something I have to adjust to but these gloves are perfect. I love the feel of them. 10/10 would recommend

Date of experience: November 12, 2024
Arizona
1 review
0 helpful votes
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Easy shopping
November 22, 2024

Easy online order, fast delivery, will be repeat customer,

Date of experience: November 12, 2024
Washington
2 reviews
0 helpful votes
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Same day
November 22, 2024

I just wish it was a same day purchase. Unfortunately the clerk at the store didn't put the time and effort to let me know they had the item in store.

Date of experience: November 12, 2024
Texas
1 review
0 helpful votes
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I needed a new helmet and riding boots. The color of the helmet that I wanted was not in stock. The boots that I wanted are not normally stocked. Tim the sales associate who helped me said that he could order these items for me and have them delivered to my home. If I didn't like the items, or if there were any issues concerning fitment, I could return them. Moreover, shipping was free. I agreed and received my items in about three days. It was well packed and no issues. I was pleased with the speedy delivery service and the courteous and knowledgeable help provided by Tim. Friendly and knowledgeable sales people are a plus. So many retailers fail in this area. I will continue to shop at Cycle Gear.

Date of experience: November 11, 2024
Missouri
1 review
0 helpful votes
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Good prices.
November 21, 2024

Good price on SBS brake pads but most pads are packaged in blister packaging to protect the pads. These pads came loose in a box. I guess they are o.k. We will see when installed ( probably fine)

Date of experience: November 11, 2024
Washington
1 review
0 helpful votes
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Over the top customer service!
November 21, 2024

Knowledgeable, friendly sales team. They fully kept me in the loop during the order process and had my helmet ready to go with the internal communication system. I could not have been happier!

Date of experience: November 11, 2024
California
1 review
0 helpful votes
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In person service was BOMB!
November 21, 2024

Went in person to the Harrison St shop in San Francisco. Joel was amazing. He spent a lot of time making sure I got the right equipment. They didn't have what I needed in stock so he ordered it for me and it came lickity split. I opted for in-store pick up just so I could say hi.

Date of experience: November 11, 2024
Georgia
1 review
0 helpful votes
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Perfect! Exactly what I wanted.
November 21, 2024

It was a great experience. Easy transition. I was in store told someone what I wanted and they made it happen and shipped to my door within 2 days.

Date of experience: November 11, 2024