From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The online order and pick up process was very easy and seamless.
My luck I don't no the real issue but they had issues from the get go for my order I would of went to the store and pick it up cause I needed that weekend for a planned ride and it didn't show up cause of shipping issues
Easy to shop online and quick delivery to the store. Service on site was great and helpful.
CycleGear always ships promptly and accurately. The bigger the order, the longer it might take to ship out, but I've never had orders take longer than a few days to fulfill.
Awesome Riding gear and at a excellent price. The niece will love it!
We like the cycle gear team and the product. The back up of the product (six weeks) was the only issue.
Good stuff on sale, i love my new first manufacture jacket. Looks super cool and keeps me warm. Also great riding protection.
Connor helped us make decisions based on our 11 year olds riding and level of experience. He sold products based on that and asked a lot of great questions to ensure we purchased proper equipment
Very good experience. Easy to order, arrived quickly and the quality was great. Saved a lot of money over the local shops prices.
Good product at a good price, but shipping was SLOW. Definitely should've just went into the dam store
Great helmet and service, but didn't have the Origami helmet I really wanted in stock. Settled for the helmet I purchased.
The store has a large variety of motorcycle gear, parts, and accessories. Will definitely shop here in the future!
I ordered a very small thing from CG's website. I'm not sure if it was the size/price of my order or my usage of RPM cash, but when I opened the package I found in it my item, plus 6 (six!) spam cards advertising "wine boxes," and 5 (yes, five!) spam cards advertising Progressive insurance. I don't know if this is just me, but when I order from a well-known site, I really don't want to deal with spam in my order. Wasting the time and energy of the people who handle my order to give me junk delivered straight into my home just gives me a bad taste in my mouth.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
A little upset. I wanted the helmet go to a local store they don't have it and told them they would order it so I decided I would just order it myself and with me doing that I did not qualify for the free headset that they was doing at the time. If I would have know it was a in store only promo I might have had them order it and sales associate told me when I was shopping for the helmet I should receive the headset.
Arrived on time. Very happy with my membership. Will purchase online im future.
I ordered my product in store and it shipped to my house without issues and on time.
Nope. Already did. Nothing else to say. That's it and that's all.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Well done web design great products excellent service great selection
Got what I needed with the front counter help. And the employee was multitasking with two other customers.
Good value on a new set of winter gloves...Definitely happy
Store was well stocked, staff were knowledgeable and helpful. Everything I needed was in stock
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.