Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
My gear arrived sooner than expected and had no issues with my package.
The salesperson was very helpful, order was delivered quickly, with update on delivery sent soon after order was made. Quality of products are high quality.
I was beyond excited when I saw the boots I had been eyeing up went on sale for the price they were at. I could not pass up the opportunity.
Super fast delivery and product is worth it definitely buying more stuff
It's the 4th helmet of this model I buy. Excellent quality and durability.
The crew at the Cycle Gear in Norfolk, VA are awesome to deal with. Very helpful every time I go shopping.
Quick and esay! Just as advertised. Heated gear was very nice! Battery tender was just what I needed
I ordered tires at cycle gear so the Roswell store could install them. It's close to me and convenient, so I did not use your competitor. When I finally got my order, the tire changing machine wasn't working. I had to drive all the way to Lawrenceville to another cycle gear and back to get the tires changed.
Good prices and a lot of things to buy also you get rpm rewards for every buy
Very useful was kinda still to small ordered big but I didn't know the sizes were different
Very happy and surprised at how well you can see out of shield.
It was easy to go through the process of buying, and it arrived on time, although shipping times where longer than originally expected at checkout.
All the process to select the armor, and size, and process the payment was smooth and easy. Although by being a member I was supposed to get the 2-day delivery, the actual delivery took roughly 4 days.
Best place to get gear from, good prices and great customer service!
Always a pleasure dealing with them both online and in person.
Ordered tires online and had them shipped to Santa Rosa Cycle Gear. Fast delivery and good communication online and Store. Thank you.
Went in to try on gear. They didn't have everything I wanted in store so made a guess at the pants and jacket sizes. Jacket was good, pants didn't fit. Took them in to exchange. Style was being retired so I received a refund painlessly.
I bought the HJC as my first helmet from reading others talk about it and it's pretty much perfect. The price was so affordable and shipping was quick too
Website was easy to navigate and purchase needed items - thanks
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.