business logo of CycleGear

CycleGearReviews 9,049

4.7

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
972
value
14
shipping
5,512
quality
8,833
This company responds to reviews on average within 4 days

Instant Feedback

26,083 reviews
Arizona
1 review
0 helpful votes
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Satisfied
December 13, 2024

Easy online ordering with the products that I was searching for.

Date of experience: December 3, 2024
Arizona
1 review
0 helpful votes
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Speedy delivery
December 13, 2024

My gear arrived sooner than expected and had no issues with my package.

Date of experience: December 3, 2024
Wisconsin
1 review
0 helpful votes
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Great company
December 13, 2024

The salesperson was very helpful, order was delivered quickly, with update on delivery sent soon after order was made. Quality of products are high quality.

Date of experience: November 15, 2024
Maryland
1 review
0 helpful votes
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Good boots at a great price
December 13, 2024
Updated review

I was beyond excited when I saw the boots I had been eyeing up went on sale for the price they were at. I could not pass up the opportunity.

Date of experience: December 3, 2024

Cycle gear is my go to
July 31, 2024
Previous review

Cycle gear is my go to

Date of experience: July 21, 2024
California
1 review
0 helpful votes
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Amazing
December 12, 2024

Super fast delivery and product is worth it definitely buying more stuff

Date of experience: December 2, 2024
California
1 review
0 helpful votes
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Great Helmet
December 12, 2024

It's the 4th helmet of this model I buy. Excellent quality and durability.

Date of experience: December 2, 2024
North Carolina
1 review
0 helpful votes
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Great Customer Service
December 12, 2024

The crew at the Cycle Gear in Norfolk, VA are awesome to deal with. Very helpful every time I go shopping.

Date of experience: December 2, 2024
Virginia
1 review
0 helpful votes
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Good product and good discounts
December 12, 2024

Quick and esay! Just as advertised. Heated gear was very nice! Battery tender was just what I needed

Date of experience: December 13, 2024
Georgia
1 review
0 helpful votes
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Waste of time
December 12, 2024

I ordered tires at cycle gear so the Roswell store could install them. It's close to me and convenient, so I did not use your competitor. When I finally got my order, the tire changing machine wasn't working. I had to drive all the way to Lawrenceville to another cycle gear and back to get the tires changed.

Date of experience: December 2, 2024
Kimberly E. — CycleGear Rep
9 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

California
2 reviews
0 helpful votes
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Good prices
December 12, 2024

Good prices and a lot of things to buy also you get rpm rewards for every buy

Date of experience: December 15, 2024
California
1 review
0 helpful votes
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Very useful was kinda still to small ordered big but I didn't know the sizes were different

Date of experience: December 13, 2024
Arizona
1 review
0 helpful votes
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Helmet Shield
December 12, 2024

Very happy and surprised at how well you can see out of shield.

Date of experience: December 2, 2024
Minnesota
1 review
0 helpful votes
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Gift
December 12, 2024

Timely delivery was a gift. Won't be opened until Christmas, so I can't say anything about the quality.

Date of experience: December 2, 2024
Texas
1 review
0 helpful votes
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Easy to buy
December 11, 2024
Updated review

It was easy to go through the process of buying, and it arrived on time, although shipping times where longer than originally expected at checkout.

Date of experience: December 1, 2024

Easy to process, bit slow on delivery.
August 12, 2024
Previous review

All the process to select the armor, and size, and process the payment was smooth and easy. Although by being a member I was supposed to get the 2-day delivery, the actual delivery took roughly 4 days.

Date of experience: August 2, 2024
Arizona
1 review
0 helpful votes
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Always great
December 11, 2024

Best place to get gear from, good prices and great customer service!

Date of experience: December 1, 2024
Texas
1 review
0 helpful votes
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Always a pleasure dealing with them both online and in person.

Date of experience: November 28, 2024
New York
1 review
0 helpful votes
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Tires
December 11, 2024

Ordered tires online and had them shipped to Santa Rosa Cycle Gear. Fast delivery and good communication online and Store. Thank you.

Date of experience: December 1, 2024
Colorado
1 review
0 helpful votes
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Quick and Simple
December 11, 2024

Went in to try on gear. They didn't have everything I wanted in store so made a guess at the pants and jacket sizes. Jacket was good, pants didn't fit. Took them in to exchange. Style was being retired so I received a refund painlessly.

Date of experience: November 24, 2024
Florida
1 review
0 helpful votes
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So easy
December 11, 2024

I bought the HJC as my first helmet from reading others talk about it and it's pretty much perfect. The price was so affordable and shipping was quick too

Date of experience: December 1, 2024
North Carolina
2 reviews
0 helpful votes
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Great Service
December 11, 2024

Website was easy to navigate and purchase needed items - thanks

Date of experience: December 1, 2024