From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I love purchasing from Cycle Gear online and in the store. Their selections is fantastic, pricing is competitive and customer service top notch.
Good stuff
Good price
Local store.
Had product I was looking for.
When I ordered this was a Christmas gift for our son. Only regret is the gift certificate has my email on it instead of his. Last time I ordered my Son had to call me from the store to verify the certi was his and not mine. Didn't like that part.
Excellent service, quick turnaround, friendly and informed reps. Keep up the good work
Shipping was fast, but didn't love the pants. They will work, but did not fit the best.
Got email saying the item I asked about months ago was in stock so jumped on the order and had it delivered to the local store - the store called a few days later when they received it and I went in a couple of days after that - very easy all around.
The auto fill for the Visa card number does not work as expected
The attention in store, the product, and the delivery time was perfect,
Thanks
Cicle gear was great. Fast to full fill my order, they call me to let me know when I could pick it up and the product came in hand perfect and on time!
Your salesman was courteous and very patient and polite and efficient. I'll be back.
Everything turned out great and I had no issues with anything at all, the shipping was on time and in great condition the shoes fit and feel amazing and the overall product and customer service was wonderful, I will definitely be forever a customer to cycle gear!
Great easy experience! Everything was fine! Would order online again!
Easy breezy, I had no problem finding what my son wanted, a riding jacket and a face mask. Ordering and conformation was just as easy. The jacket came first, but just a couple of days later the mask arrived. He is happy, so I am happy.
I was in town and took the opportunity to shop winter gear. Great collection to try out. It awesome to finally assess the quality of the gear and size fit. The employees were friendly and helpful in selecting the right equipment. Highly recommended!
Everything was "fine" at the store. The guy in the back doing the installation was awesome. Very friendly and knowledgeable. The guy at the counter seemed like he didn't want to be there. Would have been 5 stars all around if he and the young woman working there had been in a better mood or just nicer people. I don't even remember their names. Colton and Tyler were very friendly, so it was not them.
Thank you mailing correct address. I like this. Fit nice and no problem...
Great 👍 This will fit my cellphone holder
Easy Christmas Shopping, order on line to ship to my local store, pick up from store, and Life is Good! Great experience and Nash at the store was very helpful.
Found winter motorcycle riding pants by Bilt - Storm 2 Waterproof overpants.
Size was perfect, and quality was much higher than expectations.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.