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CycleGearReviews 9,091

4.8

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
974
value
14
shipping
5,554
quality
8,875
This company responds to reviews on average within 4 days

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26,185 reviews

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North Carolina
1 review
0 helpful votes
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Easy
December 28, 2024

Purchased an e gift card. It was easy & convenient. Printed nicely

Date of experience: December 18, 2024
California
1 review
0 helpful votes
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Gift
December 27, 2024

I cannot rate properly as the person who will receive it hasn't happened yet

Date of experience: December 17, 2024
Oregon
1 review
0 helpful votes
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Great, except...
December 27, 2024

Wrong gear, gonna need to return, if that's an option...

Date of experience: December 17, 2024
New Jersey
1 review
0 helpful votes
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Very fast delivery
December 27, 2024

Part in stock and fast delivery. Price was good also very easy to order from the website

Date of experience: December 17, 2024
California
1 review
0 helpful votes
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Great experience
December 27, 2024

I was immediately welcomed and directed to the department I needed, the stare are polite, professional and knowledgeable.

Date of experience: December 7, 2024
Ohio
1 review
0 helpful votes
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Dunlop Elite 4 for GL1800
December 27, 2024

Bought a tire and shipped to store. Phoned store to learn how the process worked, then checked out and clicked on Ship To Store.

Date of experience: December 20, 2024
California
1 review
0 helpful votes
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The two day shipping time was not satisfactory. It took more like a week. I don't know. It's probably Christmas time but still it's ridiculous.

Date of experience: December 17, 2024
Georgia
1 review
0 helpful votes
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S5 Head pad
December 27, 2024

Had to wait a couple of weeks cause Cycle Gear nor Shoei didn't have the optional "Small 5mm) size for the NeoTec 2. I was worried that with the NeoTec 3 being the latest model, that wouldn't offered the older pads again, but luckily they did. Once available, I was notified by Cycle Gear and I ordered the next day. Shipped next day. Happy with head pad. Should last at least another 4-5 years. Helmet and cheek pads still in great condition.

Date of experience: December 17, 2024
Illinois
1 review
0 helpful votes
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Great service
December 27, 2024

Staff provided great service and did a great job installing tires on my dirt bike wheels.

Date of experience: December 17, 2024
Virginia
1 review
0 helpful votes
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Great service
December 27, 2024

Didn't have what i needed in store but was quick to fix that by placing an order for in store pickup. Came a day earlier and was notified the moment it came in store. Definitely a great shopping experience

Date of experience: December 6, 2024
Nevada
1 review
0 helpful votes
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Trackside wheel chock
December 26, 2024

Really good experience. I mounted my first one in my enclosed motorcycle trailer. This one I'll use for maintenance/oil changes on my 02 Harley Electra Glide. If you do your own work, you should get one.

Date of experience: December 16, 2024
Georgia
1 review
0 helpful votes
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OK for the money
December 26, 2024

I purchased the matching ADV jacket a year ago and overall i am satisfied with it. My initial impression on these pants is similar, it is a decent product for the money. Both the jacket and pants are very comfortable from about 40° to about 80°. However, Both have numerous minor shortcomings, including the fit of the liners, badly designed pockets, and difficult to use Zippers.

Date of experience: December 16, 2024
New York
1 review
0 helpful votes
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I'm very pleased with website and wish there was one closer to me but it's okay

Date of experience: December 16, 2024
California
1 review
0 helpful votes
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Simple
December 26, 2024

Ordered a back pad. It was quick to be delivered and I got the email and a text as well as the fedex tracking number. Drove to cycle gear walked to the front and it was ready.

Date of experience: December 16, 2024
Texas
1 review
0 helpful votes
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Card
December 26, 2024

Got in time for Christmas via email. Process was easy to complete on line

Date of experience: December 27, 2024
Ohio
1 review
0 helpful votes
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I'm so impressed that when I had an issue on placing an order, it was answered and resolved in like a couple of minutes. That doesn't happen often anymore. So thank you! I can't wait to give my son this jacket. It looks great … thank you

Date of experience: December 27, 2024
California
1 review
0 helpful votes
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Neotec II
December 26, 2024

It is my first Shoei. I had a Bell and a Sedici before, and they were good. But you can see immediately that the Shoei is at the next level. The airflow is superb (way better than any helmet I used). The pin-lock that comes with the helmet works excellently. I still need to use it with my glasses, but I'm not confident that it will not fog at least a bit. The noise profile is better than my Sedici Strada, but I expected more. If you ride a cruiser, your head position will always be high, and the highway's wind noise will be significant. If you tilt your head down a bit and ride like a naked bike, you can readily feel the noise decreasing. In any case, it is a solid product, and I am enjoying using it.

Date of experience: December 16, 2024
Connecticut
1 review
0 helpful votes
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Nice & warm
December 26, 2024

Product is great as well as cycle gear Denise in richmond va is amazing

Date of experience: December 16, 2024
Nevada
1 review
0 helpful votes
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Great Deals!
December 26, 2024
Updated review

Easy transaction and great price! Shipping is also on time as promised date

Date of experience: December 30, 2024

Great Service!
August 30, 2024
Previous review

Customer service was excellent! Personnel was helpful!

Date of experience: August 20, 2024
California
1 review
0 helpful votes
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Bought heated clothing for myself decided to buy one for my girlfriend so she also stays warm. Love the product

Date of experience: December 16, 2024