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CycleGearReviews 9,098

4.8

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
974
value
14
shipping
5,561
quality
8,882
This company responds to reviews on average within 4 days

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26,193 reviews

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New Mexico
1 review
0 helpful votes
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Super easy
December 29, 2024

Super fast shipping and super simple to install and works great!

Date of experience: December 19, 2024
Tennessee
1 review
0 helpful votes
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I received my order quick but
December 29, 2024
Updated review

The team is very helpful and informative but I misunderstood the web site and ordered the wrong obd plug for my 2023 zx6r and had to send it back. I've not received the right plug yet nor a refund but other than that cycle gear will always be my go to shop

Date of experience: December 19, 2024

The team is very helpful and informative
December 18, 2024
Previous review

The team is very helpful and informative

Date of experience: December 8, 2024
Florida
1 review
0 helpful votes
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Awesome time of purchase
December 29, 2024

It was easy to get my items, in store members are helpful and knowledgeable.

Date of experience: December 19, 2024
Missouri
2 reviews
0 helpful votes
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Great products
December 29, 2024

Quick and easy to search and select the products we wanted..

Date of experience: December 30, 2024
California
3 reviews
0 helpful votes
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Mineral oil
December 29, 2024

Worked beautifully ship to store and online navigation and availability plus quick shipment.

Date of experience: December 30, 2024
Virginia
3 reviews
0 helpful votes
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Helmet help...
December 29, 2024

I had been looking for a new helmet to replace an aging Nolan and saw Schuberth C3, on sale, with CycleGear. As this was a closeout, sizes were limited and given their shape, I wasn't quite sure what I needed. I called your Richmond, VA store and spoke with Joe, who was very helpful. He had the size I 'thought' I needed, but not the color. He set it aside and I rode over the next day to try it on. It fit and he was able to source the proper color in another location and have it shipped to my home. He went above and beyond in helping me with what was, for me anyway, a fairly large investment. I have done business with CycleGear over the years and always been pleased with the service and products.

Date of experience: December 1, 2024
California
1 review
0 helpful votes
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Sargent Seat for ZX-14R is a death trap
December 29, 2024
Updated review

I recieved my $600.00 Sergant Seat it perfect order. I attached the seat then went for a ride and seat pop off on a turn. I went down, called Sergant known defect for this model. Cycle Gear will not return the seat blaming it on Sergant. Sergant says the seat was brought from Cycle Gear and they are the seller. I'm now out $600.0 for a defective seat. Zach at 1800 Cycle Gear is no help and very non sympathetic. Arda at the Tampa Bay locate was no help and pass the buck to CycleGear. Com. There is no loyality to the customer who spent thousands of dollars. DO NOT BUY THIS SEAT for YOUR ZX-14R though CYCLEGEAR because the warranty will not be honored through Sergant. This is a qoute from Sergant which I spoke to directly. Cycle Gear will stiff you no since of loyality at ALL.

Date of experience: December 19, 2024

Great site fast shipping love it
September 26, 2024
Previous review

Great site fast shipping love it

Date of experience: September 16, 2024
Tennessee
1 review
0 helpful votes
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Everything was easy from start to finish. Will order parts in the future.
Great job

Date of experience: December 19, 2024
California
1 review
0 helpful votes
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Product came in very clean and organized.
December 29, 2024
Updated review

Simple came in quickly and looked good. The order was up to standard and fit well.

Date of experience: December 19, 2024

Easy to navigate and explained breakdown of price
November 2, 2024
Previous review

Easy to navigate and explained breakdown of price.

Date of experience: October 23, 2024
Nebraska
1 review
0 helpful votes
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Purchased gift cards
December 29, 2024

I appreciated the ease of purchasing, and having the option to purchase gift cards online. Easy gift giving!

Date of experience: December 19, 2024
North Carolina
1 review
0 helpful votes
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Quick delivery - good customer service
December 29, 2024

The deliver was fast, shopping experience good. The items didn't fit right so I will return, but so far customer service has been very helpful in the process.

Date of experience: December 19, 2024
Minnesota
1 review
0 helpful votes
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Great
December 29, 2024

Shipping was very quick, prices were reasonable. I will shop with them in the future.

Date of experience: December 19, 2024
South Carolina
1 review
0 helpful votes
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Got stuff
December 29, 2024

Bought stuff, the stuff works well. One of the stuff was battery operated air compressor that fits in your hand.

Date of experience: December 19, 2024
Kansas
1 review
0 helpful votes
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HD fork oil
December 28, 2024

Had to order because the store was out of stock. Delivery was nearly a week late and one of the oil bottles had leaked, soaking through the shipping box. What a mess.

Date of experience: December 18, 2024
California
5 reviews
0 helpful votes
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New helmet
December 28, 2024

Great service. Employee very knowledgeable. Nice store in reno,nv.

Date of experience: December 18, 2024
Texas
1 review
0 helpful votes
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Very satisfied
December 28, 2024

I am very satisfied with my order and I am very satisfied with the delivery process

Date of experience: December 18, 2024
Delaware
1 review
0 helpful votes
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Exactly what I wanted
December 28, 2024

It works exactly how id expect it to, looks great and it was easy to use

Date of experience: December 18, 2024
Idaho
2 reviews
0 helpful votes
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Tire change
December 28, 2024

Took 3 days to get my tire mounted at my local Cycle Gear once the tire came in. Unsatisfactory!

Date of experience: December 18, 2024
California
1 review
0 helpful votes
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New rubber for my CBR600RR
December 28, 2024

Had a great experience at Cycle Gear Gilroy, CA. Ordered a set of Conti Attack tires, had them shipped to the store, took my wheels there...mounted, and balanced. Was a Tue, store was not too busy so waited a little while and had tires mounted...so no need for 2 trips. Was a pleasant experience dealing with JP, he's very helpful and knowledgeable.

Date of experience: December 18, 2024
California
1 review
0 helpful votes
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Friendly and very professional!
December 28, 2024

I was deciding between two different tires for my bike. He explained which one was better and I went with it. It was mounted and balanced in a timely manner. Picking it up, the gentleman checked it to make sure it was done right. I've been to Cycle Gear for years and will continue to do so. Great job...

Date of experience: December 18, 2024