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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
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Great Buy. Great quality. Fast shipping. I would recommend this product. Just what I wanted. Color matched my bike. Fits perfectly.
Quick fast transaction…everything was easy and fast only downside was the backpack came in with a few dents but overall the whole package was good
The crew at my local Cycle Gear was fantastic. I'm not a hard core supermoto rider. I'm 57 years old but my Suzuki drz400sm is growing on me and this pipe increased a bit of horsepower, nothing crazy but the sound is amazing over stick and I couldn't be much happier. Thanks all!
Reliable, affordable sales, good shipping speed. I had no issues with my cycle gear order and was excited to check out a location IRL
Fast and easy online purchase. Great price with free shipping!
Easy to order online. Staff at the store were friendly as always.
I've shopped these stores for 20yrs. Thanks for being close to home and having a helpful crew. If you don't have it in the store, then your ppl always help me track it down online!
Used cycle gear to order some quadlock items that quadlock was backordered on. Got it all delivered super fast. Thanks!
HJC helmet arrived quickly. It fits well. It's my 2nd HJC of the same model. Only problem is that the helmet stinks, literally. The odor inside the helmet is almost unbearable. I've aired it out for 3 days now. It's a little better but still bad. I may have to remove all internal padding and wash it with scented soap. Smell like plastic vomit!
Hopefully it will dissipate, otherwise I'll have you return it. My 1st HJC did not have an odor.
Received the tires securely. No issues with delivery whatsoever. However, the tires I received were over 12 years old despite looking new.
I ordered this Jacket on Website 11/2924 Black Friday sale. It said it would take 5-6 Business days to process the order. So it took 6 business to ship. I understand this is happening during the most busiest time of the year. It was shipped from Cycle Gear warehouse in Jeffersonville IN. Which is three hours and fifty two minutes from my home. I did not receive it till today 12/20/24 a total of 10 business day even though FEDX and USPS work weekends for shipping. At the time I placed the order I was not home for several days so I decided to ship to my PO Box instead of my home address so it would not set outside exposed to any who walked buy. This was a big mistake. I would have received it in about 3 days instead of 10 plus days. I was worried about the size I had ordered hoping the size chart was correct, which it turned to be correct. I went to my local Cycle Gear store in Columbus OH on 12/7/24 to see if they had this jacket but they do stock this one. I looked at several GC locations and no one stocks this jacket. The jacket fits perfectly. I wish that CG would explain the shipping process better. After it left FedX to USPS I had no tracking number. So called CG customer support and Bryce had helped with a tracking number for USPS. She was very helpful and much appreciated. This way I would know when it would arrive at my PO Box.
Spoke to customer service why I did not receive all my order. He explained that was a problem with shipping delay at the warehouse for unexpected problem. I would receive my order in a couple of days
I recently ordered from Cycle Gear, and the experience was seamless from start to finish. The website was user-friendly, with clear descriptions and plenty of customer reviews to help me choose the right product. Once I placed my order, I received timely updates on its status, including shipping and delivery details. My order arrived right on time, well-packaged, and in perfect condition. The entire process was smooth, efficient, and hassle-free. I'll definitely shop with Cycle Gear again in the future!
Online better selection than in store but convenient that it can be exchanged after Christmas in store if needed.
Skookum unit, impressive quality is evident. Sizing seems average, tending to snug. You will be pleased.
Let y'all know when the item gets here.
Delivered what I ordered on time. Will order again. Good selection of products
Excellent service and products! They have a good variety of goods for the newbie and the professional.
Gabe walked us through various options, demonstrating exceptional knowledge, passion for cycling, and patience to ensure we bought what we needed. He explained the benefits of having merchandise delivered in store, which came to fruition when we exchanged the pants for a larger size with no shipping costs. The sizes do seem to run small for jackets and pants.
Couldn't find what I was looking for and I was just getting ready to leave and the guy stopped me and asked me what I was looking for and I told him and he said he could order those and have them for me delivered to my house in a couple of days fantastic great customer service price was terrific too I actually got them for a little bit cheaper than I would have got them at the Harley Davidson shop so I'm glad I chose to stop in and see what they had
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.