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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Great customer service fast response great products definitely buying again
Excellent customer service and knowledgeable personnel. Reasonable prices and plenty of selection to choose from. Recommend Cycle Gear to anyone who rides.
Was very easy to return the product and get the right size ordered. To my surprise I got the new pair of REV'IT! Sand 4 H2O Pants the next day delivered. Happy with the outcome of my experience
Good online shopping experience, happy with the products, but it took two weeks to receive it. The tracking report showed it originated from Las Vegas, but ended up bouncing all over the country (Florida, Texas, New York, Connecticut, and Tennessee) before arriving in Arkansas. When I contacted customer service, they were very helpful and credited my account for the inconvenience. I will continue ordering from Cycle Gear, just gonna have to allow more time for delivery.
The workers at the San Luis Obispo cycle gear were knowledgeable, kind and fast. Delivery was faster than anticipated. Overall great service
No I will not this is b******* that you can't just accept the five star rating
I love Cycle Gear. My Local one has great people who care about what we get and not about the sales.
The employees at the Santa Fe Springs location were exceptionally helpful. They provided excellent advice and assistance with my orders, making the entire experience smooth and pleasant. Highly recommended!
Fast shipping and great customer service. I did have to contact customer service and they had my issue fixed so quickly that I didn't even have a delay in delivery time.
I ordered a gift card online. The experience was very easy and I got it quickly. I'm hoping it's easy to use in store when my husband goes to buy his items!
Very satisfied with the delivery time and product came as described. Highly recommend or purchase from Cycle Gear again!
No issues with shipping. Site was easy to navigate. Amazing quality jackets.
Just like my Aria helmet purchase these boots were easy to find purchase and get shipped to my store.
My experience with cycle gear was great outstanding experience ordering on line.
Very comfortable knee braces fit well true to size chart work with dirt boots
Waiting for the shipment to finalize my opinion
Enjoy shopping here for everything I need motorcycle wise!
I went to their website. I easily found a sprocket I liked. I placed the order and couple of days it was here. Great job.
Ease in ordering and product shipped timely. There were no issues. Site described product well.
Very pleased with the shopping experience and delivery time. Prompt, easy and communication was fantastic with regular updates.
Was not happy that I had to buy an e-card instead of a regular mailed gift card.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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