On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I'm always satisfied with my products I buy offline and in the store in Knoxville TN. The employees are always helpful.
Ordered a jacket as a Christmas gift and received it in record time! Sizing was smaller than expected but I'm sure we can do an exchange without issue.
I got to know cycle gear this year and I really find it like a great option to get my riding gear if I cannot find it in store it is always available on line and they ship it for free to my selected store so plenty of option for purchasin! Satisfied so far with my overall experience
Painless! Great equipment at great prices. You can always find a sale going on!
Very easy to order. Delivery time was clearly stated and item arrived before expected date! Tracking info great
It was great.Thanks for great service.It was great service
The staff helped me not only choose the right helmet, they made sure I ordered the correct size.
Fast and easy! Easy to install, and it looks beautiful. I rode it and it kept most of the wind off my head.
Very smooth transaction start to finish
And a very quick delivery
The purchase experience was smooth and easy although I would would prefer larger ui
Great delivery time great range of products great great great
The staff is absolutely wonderful, lots of options to choose from.
A very nice and comfortable helmet! My husband loves it! Very shiny and bright!
Very good customer service when ordering product. The lady was very nice and walked me through the store to help me make the right decision.
Items arrived just as expected. Very satisfied with my experience.
Fast and easy shopping, payment and receipt of purchase. Cyclegear knows how to take care of their customers!
Fast & easy ordering process. I received the item one the date promised.
Great tire for my retro look bike, it really stands out now as a retro chopper
Very personable, spent the time to make sure we got the equipment we needed.
Good but I don't have fifty words and I am a little busy. Merry Christmas. Thank you.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members