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CycleGearReviews 9,099

4.8

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From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
974
value
14
shipping
5,562
quality
8,883
This company responds to reviews on average within 4 days

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Louisiana
1 review
0 helpful votes
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Save Crystal!
January 6, 2025

Put Crystal back to work! She is the heart and soul of the Lafayette store. Crystal has consistently demonstrated dedication, professionalism, and a strong work ethic, which has greatly contributed to our team's success.Her absence has been deeply felt by both colleagues and customers.

Date of experience: December 27, 2024
California
1 review
0 helpful votes
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Fast service
January 6, 2025

Ordering was easy and fast service. Received my order as described. Very happy with the delivery process.

Date of experience: December 27, 2024
Wisconsin
1 review
0 helpful votes
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Awesome!
January 6, 2025

Staff were very friendly and helpful! Product was perfect!

Date of experience: December 27, 2024
Georgia
1 review
0 helpful votes
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I would have liked to had more color choices, white was not my first choice

Date of experience: December 27, 2024
Kimberly E. CycleGear Rep
8 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

California
1 review
0 helpful votes
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Very good company to deal with
January 6, 2025

Very good company to deal with, specially, when you are at the store, they try to help you anyway they can.

Date of experience: December 27, 2024
California
2 reviews
0 helpful votes
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Simple problem easy fix
January 6, 2025
Updated review

Needed a new face shield. Went to cyclegear.com, found the replacement part. Add to cart. Shipped right to my front door the next day.

Easy as 1. 2. 3.

Date of experience: December 16, 2024

Always happy when I open the Cycle Gear website.
July 3, 2024
Previous review

Great store. Great products. Great service. Fast delivery. Great website too. John

Date of experience: June 23, 2024
Minnesota
2 reviews
0 helpful votes
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Would purchase again
January 6, 2025

Bought my husband and new snowmobile helmet as a gift. Great price and fast shipping. Would definitely purchase additional items from CycleGear

Date of experience: December 27, 2024
California
1 review
0 helpful votes
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Super easy transaction!
January 6, 2025

I bought my brother a last minute Christmas gift and got it within 48 hours!

Date of experience: December 27, 2024
Maryland
1 review
0 helpful votes
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Christmas Saddle Bags
January 6, 2025

Ordered saddle bags for wife's bike for Christmas. Was initially told they would be to the pickup store on the 20th but then not until the next Monday. Still got them in time for Christmas so no big deal.

Date of experience: December 9, 2024
Arizona
1 review
0 helpful votes
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Amazing staff
January 6, 2025

Went in for a tire and kirby was very knowledgeable, courteous and professional. He helped me find the right tire and they even installed it. Will definitely be making this my home store. Thanks!

Date of experience: December 27, 2024
Mexico
1 review
0 helpful votes
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Satisfied customer
January 5, 2025

Very good timely shipping during holiday season which was a great surprise!

Date of experience: December 26, 2024
California
1 review
0 helpful votes
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Tony and his team are phenomenal. Not only are they all motorcycle enthusiasts that will really help you get the right gear within your price range, but they will go above and beyond to help you get dialed in with your purchases and returns. The seasonal bike nights they host are the only venue in the county doing that, and we always make the 45 minute drive to attend. Love these guys and the San Luis Obispo store.

Date of experience: December 18, 2024
California
2 reviews
0 helpful votes
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Absolutely amazing always helpful and always has everything i dont need lol

Date of experience: January 6, 2025

Love me some cyclegear
August 9, 2024
Previous review

Love me some cyclegear

Date of experience: July 30, 2024
Texas
1 review
0 helpful votes
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Big Hands
January 5, 2025

Hands are to big... can only get 3 fingers on. Other than that they're fantastic.

Date of experience: January 8, 2025
California
1 review
0 helpful votes
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Fast
January 5, 2025

I ordered it in hopes I would get it before Christmas and it showed up at my door 2 days later. Very fast distribution.

Date of experience: December 26, 2024
New York
1 review
0 helpful votes
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Good stuff at a good price
January 5, 2025

Arrived on time. Products delivered as expected. No complaints or concerns :)

Date of experience: December 26, 2024
California
1 review
0 helpful votes
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Item, price, delivery as advertised
January 5, 2025

Pleased with the experience on website and ordering process to receipt of tires.

Date of experience: December 26, 2024
Connecticut
1 review
0 helpful votes
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Excellent service
January 5, 2025

Easy time ordering and delivery was quick, no issues with any part of the process

Date of experience: December 26, 2024
Arizona
1 review
0 helpful votes
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I found the tire I wanted on the site. I had it shipped to my CycleGear, and installed all within 4 days. Couldn't ask for an easier transaction.

I will definatly shop at CycleGear in the future.

Date of experience: December 16, 2024
Washington
1 review
0 helpful votes
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CycleGear is my go-to.
January 4, 2025

Great sight to buy from! Check out the badass Helmet I just bought from cycle gear. New Scorpion Exo 1400 Carbon. It's so nice!

Date of experience: January 5, 2025